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Subject: last purchase complaint member 424504
Message: Hi, my member number is 424504. My most recent purchase through the auction for a RV I am very disappointed and be reporting to BBB and more if not resolved. The description for the RV that I won on bidding was listed as clean title with normal wear and tear. The images did not seem as anything different. When I went to pick up the RV I noticed I have been fooled and this RV did not just have normal wear and tear, it was stripped on the inside with tables and refrigerator missing and wall paper ripped down. The images did not show this and this is not normal wear and tear for a RV years old. I think it is fraud and deception to list the description of the RV to have normal wear and tear in the description along with not showing images for anyone to assume otherwise especially when the fridge was ripped out but did not show the big hole in the side of the RV showing this. I think this was on purpose and I learned from the people at the front desk that the RV was a donation to Copart and I won the lowest bid but the seller being copart kept doing a counter offer to get as much money as possible for a donation with incorrect description and deceptive images to match the description. I am very unhappy that Copart would do something deceiving like this when they know not all people can come and view the items prior to bidding and rely on the description and images for bidding purposes especially when it has a clean title which one would assume would just have normal wear and tear
Desired outcome: I want my money back and the RV relisted with accurate information and description so this does not happen again to the next buyer
