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CB Online Learning Platforms Course Hero Unable to reactivate my account
Course Hero

Course Hero review: Unable to reactivate my account 4

P
Author of the review
4:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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I deactivated my account accidentally, now my questions that I uploaded before are still up even though my account has been deactivated. I wanted to access my account to take down those unnecessary questions.

below are the details regarding my account
username: PrivateScorpionMaster1198
e-mail : [protected]@yahoo.com
the course title that i wanted to delete is 'LAW 110'.

Thank you.

Course Hero response
Nov 13, 2019 4:29 pm EST
Course Hero customer support contacts
Phone numbers

+1 (888) 634-9397

+1 (650) 454-0742

Address

1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

Website

www.coursehero.com

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Hello,

Thank you for reaching out to us on Compliantsboard.com with your request. Please contact our support team at support@coursehero.com or dial 888-634-9397 for live agent assistance.

Best,
Customer Support
Course Hero response
Jan 22, 2021 4:41 pm EST
Course Hero customer support contacts
Phone numbers

+1 (888) 634-9397

+1 (650) 454-0742

Address

1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

Website

www.coursehero.com

File a complaint Write a review
View all Course Hero contacts
Hello,

Thank you for reaching out to us on Compliantsboard.com with your request. Please contact our support team at support@coursehero.com for assistance with your account.

Best,
Customer Support
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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4 comments
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M
M
margu
NAIC, US
1 comments
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Jan 19, 2021 6:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi there,

I would like to request for reactivating my account immediately.

I would appreciate it if you take immediate action on this matter.

Thanks

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Course Hero
Course Hero
US
Send a message
Jan 22, 2021 4:41 pm EST
Replying to comment of margu

Hello,

Thank you for reaching out to us on Compliantsboard.com with your request. Please contact our support team at support@coursehero.com for assistance with your account.

Best,
Customer Support

C
C
cassadead
Manila, PH
1 comments
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Apr 06, 2021 9:15 am EDT

Hi! I also would like to request for reactivating my account immediately. Please take action on this matter. Thank you.

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A
A
Anny_ruth
US
1 comments
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Jan 22, 2022 10:19 pm EST

I want to activate my account which has been deactivated mistakenly. Please help me to get my account back. Thankyou

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C
C
clari clari
US
1 comments
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Sep 05, 2022 3:52 am EDT

Hi,

I accidentally deleted the account. Please help to reactivate as soon as possible as I need to access the documents. Thanks.

cc Cheung

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  1. Course Hero Contacts

  2. Course Hero phone numbers
    +1 (888) 634-9397
    +1 (888) 634-9397
    Click up if you have successfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (888) 634-9397 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone number
    Media Contact
    +1 (650) 454-0742
    +1 (650) 454-0742
    Click up if you have successfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (650) 454-0742 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone number
    Chief Operating
  3. Course Hero emails
  4. Course Hero address
    1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, California, 94063, United States
  5. Course Hero social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 01, 2024
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