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CB Online Learning Platforms Course Hero Withdraw my earnings
Course Hero

Course Hero review: Withdraw my earnings 1

K
Author of the review
4:36 am EST
Review updated:
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Attached are the photos that clearly demonstrate my attempts to seek assistance through emails. Despite their assurances of unlocking my account, I have been unable to withdraw my earnings. Furthermore, they provided a deadline of December 31, 2023, for the withdrawal, yet I have not received any funds up until now. It is crucial for me to access my earnings. Please kindly request assistance in withdrawing my hard-earned money. This matter has been causing me significant distress for the past month. Despite entering my number accurately, I encountered difficulties in completing the withdrawal process. If the issue does not originate on your end, please provide me with the appropriate contact information to address this matter.

This matter has been causing me significant distress for the past month. Despite entering my number accurately, I encountered difficulties in completing the withdrawal process. If the issue does not originate on your end, please provide me with the appropriate contact information to address this matter.

I just want to withdraw my money.

Claimed loss: $319

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Course Hero response
Jan 17, 2024 5:52 pm EST
Course Hero customer support contacts
Phone numbers

+1 (888) 634-9397

+1 (650) 454-0742

Address

1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

Website

www.coursehero.com

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Hello,

Thank you for contacting us through Complaints Board. I can understand your frustration regarding the issues with your Tutor account. We see based on our records and your screen shots provided that your request has been received and is being handled by our Tutor support team. If you need anything further please reach out to the support team directly by replying to the emails you already received and they will assist you as expeditiously as possible.

All the best,

Customer Support.
Resolved

This complaint has been resolved automatically due to user's inactivity.

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K
K
KyleTS
US
1 comments
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Jan 31, 2024 3:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I still didn't get my money back; I couldn't withdraw

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  1. Course Hero Contacts

  2. Course Hero phone numbers
    +1 (888) 634-9397
    +1 (888) 634-9397
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    +1 (650) 454-0742
    +1 (650) 454-0742
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  4. Course Hero address
    1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, California, 94063, United States
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