Cronin Ford’s earns a 3.0-star rating from 2 reviews, showing that the majority of customers are somewhat satisfied with their vehicles.
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being lied to and deceived
On Tuesday Sept. 4, 2018 Me and my wife was in the market to purchase a new ford Focus. We came to this location due to having previous encountering with a very honest and trustworthy sales rep by the name of Adam Geiger in our past experience of visiting Cronin Ford. On Sept. 4 2018 Adam was able to assist me and my wife until he had to leave (which was no big deal because we did not set up an appointment ) but handed us over to another sales rep very professional manner. We test drove a new ford focus 22k and it did not run right and brought it up when arrived back to the lot. We asked to see about financing on the focus of 22k without running my credit anyways to see where we would be on payments. We told the sales rep that we have Kemba credit union already and financing would not be a problem. Sales rep left his cubical to talk to the finance manager and came back with a price of 18k but the monthly payments were still to high for our goal. My wife was just curious about a used ford fusion and gave them the exact make and model she liked. The sales rep gave us a price and estimate monthly payment and after making a deal the payment was lowered to our price range. I told the sales rep that I would rather have the new focus but he did not seem to care and tried to push the used ford fusion instead of the new ford focus. After discussing the cars over with my wife we agreed to purchase the used ford focus and we signed the agreement paper to run your credit. We then told the salesman that Kemba credit union is who we used for auto loans. After waiting for about 15 to 30 mins the salesman came back and said we was approved. When in the office with the fiance manager he said we were approved thru Huntington bank at a 7% interest. We again said we deal with Kemba credit union and would have a 3% interest. The Finance Manger stated that they do not deal with Kemba credit union but wrote us up a buyers receipt to take it to Kemba credit union and also wanted us to drive the used fusion home. Next day my wife called Kemba credit union and they stated that they were a lender for Cronin Ford Harrison Ohio and that they had lied to us. I went on Cronin Ford website to call and seen the advertisement for a new ford focus 2018 model the one we test drove 15k for the same price as the used ford fusion 15k. After calling this location to speak with a manager, the phone just rang and no voicemail came on, so went on the website and wrote my complaint along with my email and phone number and still have not heard from them. Cronin Ford needs to be investigated on their management of running that location. After dealing with all of that I can say I, Cronin Ford will never have my business in the future for being lied to and tried to be screwed over. Word by mouth is a business killer. Northgate Ford was visited by me and my wife and a 2018 ford focus was purchased for 15k
Smoke and mirrors
I tried to buy a Ford truck from these guys, what a joke. It was Tuesday 3-17-09, arrive at the dealership, tell them what I want to spend. Five hours later still at the same point we started. Nothing but lies and smoke and mirror from these guy. The fianance guy is the one that really takes the cake. Quotes an interest in writng (I still have it) at 4.99 apr. I get home and check the numbers and the payment is actually based on 7.7 apr. Needless to say I didn't buy from the crooks.I did buy from Haag Ford in Lawrenceburg In. [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Cronin Ford Legit?
Cronin Ford earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Cronin Ford. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Croninford.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Croninford.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Cronin Ford.
However ComplaintsBoard has detected that:
- Cronin Ford protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Cronin Ford has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Cronin Ford Reviews 0
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Overview of Cronin Ford complaint handling
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Cronin Ford Contacts
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Cronin Ford phone numbers+1 (877) 729-2873+1 (877) 729-2873Click up if you have successfully reached Cronin Ford by calling +1 (877) 729-2873 phone number 0 0 users reported that they have successfully reached Cronin Ford by calling +1 (877) 729-2873 phone number Click down if you have unsuccessfully reached Cronin Ford by calling +1 (877) 729-2873 phone number 0 0 users reported that they have UNsuccessfully reached Cronin Ford by calling +1 (877) 729-2873 phone numberSales+1 (877) 746-4062+1 (877) 746-4062Click up if you have successfully reached Cronin Ford by calling +1 (877) 746-4062 phone number 0 0 users reported that they have successfully reached Cronin Ford by calling +1 (877) 746-4062 phone number Click down if you have unsuccessfully reached Cronin Ford by calling +1 (877) 746-4062 phone number 0 0 users reported that they have UNsuccessfully reached Cronin Ford by calling +1 (877) 746-4062 phone numberService+1 (877) 768-9109+1 (877) 768-9109Click up if you have successfully reached Cronin Ford by calling +1 (877) 768-9109 phone number 0 0 users reported that they have successfully reached Cronin Ford by calling +1 (877) 768-9109 phone number Click down if you have unsuccessfully reached Cronin Ford by calling +1 (877) 768-9109 phone number 0 0 users reported that they have UNsuccessfully reached Cronin Ford by calling +1 (877) 768-9109 phone numberParts
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Cronin Ford emailscronin1@croninauto.com100%Confidence score: 100%Support
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Cronin Ford address10700 New Haven Road, Harrison, Ohio, 45030, United States
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Cronin Ford social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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