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Nava Motors / Navarro Auto Motors Customer Service Phone, Email, Contacts

Nava Motors / Navarro Auto Motors
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3.0 2 Complaints
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Nava Motors / Navarro Auto Motors Complaints 2

ComplaintsBoard
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12:14 am EDT

Nava Motors / Navarro Auto Motors deposit taken for a car which they never delivered

A cash deposit was paid for a Volkswagen Golf which was never provided to customer nor was his money returned.

On June 28th, 2017, I paid a cash deposit in the amount of $2000 for a 2016 Volkswagen Golf with VIN #: xx5220 which I was given a receipt for along with the promise that my monthly payments would be under $270 and I would receive a call the following day with the exact monthly amount and the time I should arrive to sign the paperwork and pick up my car. Upon my return to the dealership, I was informed that Nava Motors was unable to get me satisfactory financing so instead of the 2016 Volkswagen Golf they had a 2006 Pontiac Mustang that they were going to sell me instead.

I told them that I preferred to have my money back since it was given to them for that specific car and since they couldn't sell me that specific car, I'd prefer my money back before discussing other options. They refused and I was told they would not be giving me my deposit so I needed to apply it to another vehicle.

After much pleading, I finally agreed to drive the Mustang. It made a horrible noise as it was turning on and the engine light was on. I said I would not take it but I was told to drive it around the block. I held my ground saying I would not buy a car with the engine light on or one that sounded the way it did upon starting up. They continued to push me into the sale claiming both issues were nothing at all and they would be fixed quickly for me to take the car and they would give me a great price on it. The price they came back with was over $1, 000 more than the price listed as a standard Kelly's Blue Book Value. I refused to purchase a car that I didn't want and continued to ask for the return of my cash which was given to them for the car I was promised.

They continued to refuse and tried pushing me towards 3 other cars all of which had prices that were between $1, 000 and $5, 000 over the KBB value. Over the next week, I continued to request my money back through text messages, on voice messages, and in person.They ignored my every attempt made through messages and when I went to the lot on the evening I was told the owner would be available, he told me that I would never get my money back and he didn't care if I attempted to sue him because that's what he pays a lawyer for.

The receipt that I have from NAVA Motors for the deposit I left, clearly states that the deposit is for this specific Volkswagon Golf and includes the actual VIN number.

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5:59 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Nava Motors / Navarro Auto Motors two junk cars

My wife bought a 1996 Nissan Sentra w/61, 000 miles for$3, 500.00 for her son to comute back and forth to a local college. It didn't make it 30 blocks when the engine quitNo restart.Vehicle taken back to dealer.Demanded money back.Miguel Navvaro owner said no.Only trade/exchange.
Went home did a CARFAX, 137, 000 miles 2 accidents Getting pissed off,
Paid an extra $1, 000.00 for a 03 Pontiac Grand Prix w/ 79, 000 miles 4 bald tires, A/C didn't work, door handle falling off etc.Spent $2, 000.00 to fix it to running condition.The engine exploded the other night, Skipping, knocking, smoke & steam coming out of the tailpipe.
Limped it to the Pontiac dealer, Beyond economacial repair.Really getting pissed off.Got $1, 200.00 for trade in on a certified used car.
Avoid this rip off artist @ all cost.He sells nothing but timebombs that will break down and constantly need repairs.AVOID THIS GUY & NAVA MOTORS.

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Update by sal manilla
Jul 27, 2010 5:40 pm EDT

Actually the NISSAN had 139, 148 miles on it.
It's a miricale how the odometer just rolled itself backward from the aution to his used car lot.

Update by sal manilla
Jul 21, 2010 2:53 am EDT

I forgot to mention that i did a CARFAX on the 03 pontiac before buying it.It stated NO ACCIDENTS, Both the pontiac dealer and CARMAX confirmed it has frame damage and cannot be resold by either of them.
Now I'm in a demention of beyond pissed off you won't believe. After loosing $6, 500.00 to this slip shot.Every state agency has been advised of the situation.I would like the STATE OF FLORIDA Dept of Highway Saftey to pull his dealer's Licence.He sells nothing but TIME BOMBS.

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Is Nava Motors / Navarro Auto Motors Legit?

Nava Motors / Navarro Auto Motors earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Nava Motors / Navarro Auto Motors stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Nava Motors / Navarro Auto Motors's reputation as a trustworthy leader in their field. Customers can rely on Nava Motors / Navarro Auto Motors's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Nava Motors / Navarro Auto Motors. The company provides a physical address, 3 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Navarroautomotors.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Navarroautomotors.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Navarroautomotors.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Nava Motors / Navarro Auto Motors.

However ComplaintsBoard has detected that:

  • Nava Motors / Navarro Auto Motors protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Nava Motors / Navarro Auto Motors has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Overview of Nava Motors / Navarro Auto Motors complaint handling

Nava Motors / Navarro Auto Motors reviews first appeared on Complaints Board on Jul 18, 2010. The latest review deposit taken for a car which they never delivered was posted on Sep 4, 2017. The latest complaint two junk cars was resolved on Jul 18, 2010. Nava Motors / Navarro Auto Motors has an average consumer rating of 3 stars from 2 reviews. Nava Motors / Navarro Auto Motors has resolved 1 complaints.
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  1. Nava Motors / Navarro Auto Motors Contacts

  2. Nava Motors / Navarro Auto Motors phone numbers
    +1 (786) 540-5022
    +1 (786) 540-5022
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    +1 (305) 458-3522
    +1 (305) 458-3522
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    +1 (786) 817-9282
    +1 (786) 817-9282
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  3. Nava Motors / Navarro Auto Motors emails
  4. Nava Motors / Navarro Auto Motors address
    62 NW 27th Ave Miami, Miami, Florida, 33125, United States
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  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Nava Motors / Navarro Auto Motors Category
Nava Motors / Navarro Auto Motors is ranked 349 among 1391 companies in the Car Dealers category

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