Dollar Tree
Reviews and Complaints

While shopping at Dollar Tree, 5/4/23, store 3080, I saw an elderpy woman crying and it looked like she needed help. I went to the front of the store to get someone to help. The associate I had refused to call 911, saying she would be charged for rescue. I said that she wouldn't and if I had my phone that I would call myself, as I was returning to the woman, I told the associate she was rude and then she yelled at me and said I was. I told the elderly woman I couldn't get help, the associate came down to where the woman was. I left to go and purchase my items. I wasn't happy with the associate and wanted to call home office. As I was leaving and by that time I was crying and humiliated, the store manager said her say about me. After that I went to the ER. I am a heart patient and experiencing some chest pains. I was told by my physician that I was to go to any ER if experiencing anxiety. I'm fine however, I do believe if I hadn't been treated the way I was this wouldn't have happened. I called the store and unfortunately got the woman from the altercation and was the store manager. I told her what happened at the ER, and wanted an apology, she hung up.

I used to be a DT store manager and almost every time I go into this store in Catoosa, Oklahoma there is always only one cashier and the line is backed up 7,8 or even up to 12 people in line. And the cashier Gabs won’t ever even call for back up. And after you have stood there forever the Store Manager Greg might come walking up there and decide to help some of us. I have personally spoken to him about it and he always says DT doesn’t do that anymore. Which I know isn’t true because you care about your customers always. So if something could be done so we are not always standing in a long line it would be muchly appreciated by me and all the other customers I have talked to while standing in line. They aren’t happy either. Thank you so much.

Cheryl Church

[protected]

At store #4858 in Santa Maria, CA, when I went to check out there was no one at any of the registers. It took several minutes for someone to notice me standing there (I could've just walked out with a cartload if I wanted to), and he just said "Oh" and walked off. Several minutes after THAT, a girl came out to check out my items (other people were behind me by that point) but she was talking on her phone for the first part of the transaction, and kept chewing on her fingernails and putting her fingers in her mouth throughout. I didn't want to touch anything after her.

This seems to be a trend at the Santa Maria and Orcutt stores, as at the Orcutt store there is one employee who is very loud and yells constantly - often things that make no sense whatsoever, just random segments of thought he's decided the entire store needs to know - and a girl who is always yelling on her phone, including a great deal of swearing and personal information that no one wants to know.

I'm employed at the dollar tree on 8330 Pineville Matthews rd. I been a cashier for about less then 2 years. There have been a lot of changes in the store lately. Before bringing in a new Manager I use to take my 10 minute break around a half n hour before my shift end or whenever there's not a lot of people In line to be cashed out. I was always told that our customers come first. Some times I would skip my break just for the customers. One day a new asst Manager told me to take my break halfway thru my shift and I was explaining to her what time I usually take my break. She told me to go now, so I did. The next time I seen my new manager she threatened to write me up If I don't take my break when they tell me to. I said to her what happens if my line has a lot of customers in my line, can I skip my break. Her answer was that If you skip your break you will still get written up. They same night I put my 2 weeks in to leave the company. I always did my job very well. I always did more then My share. I always made the most money for the company. They never ever told me thinks for all the hard work I did.

I Michelle Shelton is a customer who comes to the store to shop and mrs Sander the boss lady always picks on me when I come to the store to shop I think that's she is racist because I am black. She does this every time I come in the store and she is very rude and she always has a nasty dirty mouth and attitude toward me every time I come tlin the store to shop I think she need to be removed from the dollors tree on east harding and there should be another boss person in place of her instead this is a ongoing thing I can't even shop without her picking on me or mouthing off at me with a nasty attitude

TO WHOM MAY BE CONCERN,

My name is Terry Ivery and I like to address the issue of not allowing to use the restroom within a certain location. I have a medical condition and I would have to urinate often. However, I was denied restroom access in speaking with the manager on the issues at two of the Memphis TN locations of Dollar Tree. In both locations, the manager was very rude. Please feel free to contact or text [protected]. on matters of concern.

5828 Summer Ave Memphis, TN 38134

6035 Stage Rd. Bartlett, TN 38134 store#395

Dollar Tree in Lexington, KY off Mapleleaf Dr. I bought 7 items, was charged for 8. Manager wanted to Count the items in my bag to "make sure" I wasn't overcharged. She then proceeded to tell me she could not give me my money back because there was no way in their system to process the return. So, what does that mean? Dollar Tree is just going to steal my money when it clearly was their fault? That's not right. She said the only way was for me to pick out another item in the store. The problem is the Principle of the matter. If it's your company's fault for overcharging, give us our money back! Period.