Menu
For Business Write a review File a complaint
CB Government Services Employment Development Department Unemployment representative threatened to not give me benefits
Employment Development Department

Employment Development Department review: Unemployment representative threatened to not give me benefits

H
Author of the review
6:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello,

I just called California EDD because I cannot access information regarding my unemployment benefits claim online. I was recently laid off and am running low on money. The customer service lady began to talk to me like I was a child saying "you have had a claim before, ___name___, you know how this works, you know you have to wait to weeks to certify for benefits, it wasn't that long ago." I reminded her that it was the beginning of 2020 (which was 4 years ago) which is kina a bit of time ago. It was during a pandemic and we were all pretty anxious. She cut me off and said I wasn't allowed to sit up on my chair and talk down to her like that. I asked her to please transfer me to someone who could help me and let her know I would be taking the customer service survey after the call. She then said she was going to put a "note" on m unemployment claim. Which to me sounded like a threat to block me from claiming my unemployment benefits. Then, I heard nothing for a while, then I heard music and then I heard the sound of being hung up on. This is crazy town! I worked for the past 3.5 years and have been paying into this benefit. I legit need it to feed my child and live. Hey, EDD, I'm not working and I promise you, I have better customer service skills than this right here. I'll submit an application and help level this up. Goodness!

Claimed loss: Who knows, if she has blocked me from claiming unemployment that's 450 a week until I gain employment. I'd estimate 1,800 - 3,600.

Desired outcome: This to not happen.

Confidential Information Hidden: This section contains confidential information visible to verified Employment Development Department representatives only. If you are affiliated with Employment Development Department, please claim your business to access these details.

0 comments
Add a comment
  1. Employment Development Department Contacts

  2. Employment Development Department phone numbers
    +1 (800) 480-3287
    +1 (800) 480-3287
    Click up if you have successfully reached Employment Development Department by calling +1 (800) 480-3287 phone number 0 0 users reported that they have successfully reached Employment Development Department by calling +1 (800) 480-3287 phone number Click down if you have unsuccessfully reached Employment Development Department by calling +1 (800) 480-3287 phone number 0 0 users reported that they have UNsuccessfully reached Employment Development Department by calling +1 (800) 480-3287 phone number
    Disability Insurance
    +1 (888) 745-3886
    +1 (888) 745-3886
    Click up if you have successfully reached Employment Development Department by calling +1 (888) 745-3886 phone number 0 0 users reported that they have successfully reached Employment Development Department by calling +1 (888) 745-3886 phone number Click down if you have unsuccessfully reached Employment Development Department by calling +1 (888) 745-3886 phone number 0 0 users reported that they have UNsuccessfully reached Employment Development Department by calling +1 (888) 745-3886 phone number
    Payroll Tax Assistance
    +1 (877) 238-4373
    +1 (877) 238-4373
    Click up if you have successfully reached Employment Development Department by calling +1 (877) 238-4373 phone number 0 0 users reported that they have successfully reached Employment Development Department by calling +1 (877) 238-4373 phone number Click down if you have unsuccessfully reached Employment Development Department by calling +1 (877) 238-4373 phone number 0 0 users reported that they have UNsuccessfully reached Employment Development Department by calling +1 (877) 238-4373 phone number
    PFL Automated Phone Information System
    +1 (866) 333-4606
    +1 (866) 333-4606
    Click up if you have successfully reached Employment Development Department by calling +1 (866) 333-4606 phone number 0 0 users reported that they have successfully reached Employment Development Department by calling +1 (866) 333-4606 phone number Click down if you have unsuccessfully reached Employment Development Department by calling +1 (866) 333-4606 phone number 0 0 users reported that they have UNsuccessfully reached Employment Development Department by calling +1 (866) 333-4606 phone number
    Unemployment Insurance
    +1 (916) 654-7799
    +1 (916) 654-7799
    Click up if you have successfully reached Employment Development Department by calling +1 (916) 654-7799 phone number 0 0 users reported that they have successfully reached Employment Development Department by calling +1 (916) 654-7799 phone number Click down if you have unsuccessfully reached Employment Development Department by calling +1 (916) 654-7799 phone number 0 0 users reported that they have UNsuccessfully reached Employment Development Department by calling +1 (916) 654-7799 phone number
    America’s Job Center of California
    +1 (800) 758-0398
    +1 (800) 758-0398
    Click up if you have successfully reached Employment Development Department by calling +1 (800) 758-0398 phone number 0 0 users reported that they have successfully reached Employment Development Department by calling +1 (800) 758-0398 phone number Click down if you have unsuccessfully reached Employment Development Department by calling +1 (800) 758-0398 phone number 0 0 users reported that they have UNsuccessfully reached Employment Development Department by calling +1 (800) 758-0398 phone number
    CalJOBS Customer Service
    +1 (916) 262-2162
    +1 (916) 262-2162
    Click up if you have successfully reached Employment Development Department by calling +1 (916) 262-2162 phone number 0 0 users reported that they have successfully reached Employment Development Department by calling +1 (916) 262-2162 phone number Click down if you have unsuccessfully reached Employment Development Department by calling +1 (916) 262-2162 phone number 0 0 users reported that they have UNsuccessfully reached Employment Development Department by calling +1 (916) 262-2162 phone number
    Labor Market Information
    More phone numbers
  3. Employment Development Department emails
  4. Employment Development Department address
    800 Capitol Mall, MIC 83, Sacramento, California, 95814, United States
  5. Employment Development Department social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024

Most discussed Employment Development Department complaints

Unprofessional, mean and rude representative
1
(opinions to this review)