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Eureka Forbes

Eureka Forbes review: Pathetic customercare@eurekaforbes 1

K
Author of the review
12:29 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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I lodged a complaint regarding AMC for my Aquagaurd to customercare@eurekaforbes.com.To my surprise I used to get a mail daily from different so-called customer reps mentioning '' Greetings and thank you for contacting Eureka Forbes customer support. We regret the inconvenience caused to you.
We appreciate your patience & association with Eureka Forbes.
We deeply regret that you had to face such issue however we are actively addressing the issue to prevent future occurrences.
Your complaint CM-[protected] regarding AMC related issues is open and as early as possible our respective team will get in touch with you.
Adding to it, we really apologize for the problem you faced and assure that the same would not be repeated again in future''
My concern is yet to be resolved (for more than 10 days).
K.Srinivas
Hyderabad

Recommendation: Very very pathetic customercare@eurekaforbes. I strongly recommend NOT TO BUY EUREKAFORBES AQUAGAURDS.

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L
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L. Pacocha
Verified customer This complaint was posted by a verified customer. Learn more

Escalate your complaint by directly calling Eureka Forbes' higher-level customer service or regional office. Mention the 10-day delay and the repetitive, unhelpful responses from various customer reps. Demand immediate action to resolve the AMC issue, citing your complaint number (CM-100924-[protected]). Request to speak to a manager or supervisor to ensure proper attention. If still unresolved, consider posting a public review or filing a consumer complaint with relevant authorities in Hyderabad to apply further pressure. Keep all records for reference.

  1. Eureka Forbes Contacts

  2. Eureka Forbes phone numbers
    +1 (860) 266-1177
    +1 (860) 266-1177
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    Customer Service
    +91 703 988 3333
    +91 703 988 3333
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    Customer Service
    +91 804 663 6363
    +91 804 663 6363
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    100%
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    Online Sales
    +91 224 882 1700
    +91 224 882 1700
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    Head Office
    +91 1860 266 1177
    +91 1860 266 1177
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  3. Eureka Forbes emails
  4. Eureka Forbes address
    B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel, Mumbai, 500028, India
  5. Eureka Forbes social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Eureka Forbes Category
Eureka Forbes is ranked 37 among 369 companies in the Appliances category