My personal FB account (Shaun McQuitty, [protected]@gmail.com, phone number [protected]) was hacked and subsequently FB permanentely disabled my account for violations I did not commit.
The same day my personal account was hacked my linked payments for advertising were charged (see above). I had to close some accounts and have worked with my fraud department) Paypal did not want to give my money back because I have done business with Meta for years. so they said it wasnt fraud. But I just raised my billing threshold from $60.00 USD to $100 USD. I have never paid Meta more than $100 at a time in the past 10 years I have paid for marketing.
Since my personal account has been hacked and it was linked to 3 of my business pages I can no longer access those pages. The hackers have gotten into my FB business account and changed my profile picture to say I had a HUGE SALE going on. I have not changed my business profile (which is of my and my daughter Clover) in about 4 years. The hackers now have access to thousands of my customers. I have lost all of my customers information and communications. facebook.com/paintedclovers
page ID# [protected]
I have another business page that I run ads on as well and its facebook.com/paintedcloversvintagemarket
page ID# [protected]
combined these pages have over 20k followers. I have paid Meta over $50,000.00 in marketing since opening my businesses. I have lost total control of my livelihood
Can a human please contact me, review my personal FB page that has been disabled and see that I have been hacked and they have taken away almost everything I have built in the past 10 years. Please help me
email...
[protected]@gmail.com
phone
[protected]
please help
Desired outcome: to get my disabled account activated so that I can access all of my business accounts.
Did they respond to you. Same thing just happened to me. The fact that they do not have customer service is so frustrating.