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Family Dollar
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1.2 12 Reviews 2297 Complaints
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Family Dollar Complaints 2297

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P
5:28 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I went to the Family Dollar located @ 3324 Elsie Faye Heggins Dallas Tx, 75215 and the lines were extremely long with only two people at the register, the cashier Velvet a white lady was very polite and overwhelmed with a lot of customers. The assistant manager was behind the right side of the store behind the counter and I the customer asked her politely...

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B
5:45 pm EST
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I went to the Family Dollars Store at 3215 Williamson Rd. In Roanoke VA. I'm checking out I put my items on the checkout desk the cashier reaches over from the plexus glass to get my items I say to him aunt you suppose to wear your mask he mumbles I have one which I see he has one hanging on one ear so you should be wearing it. The virus can be spread in...

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K
10:04 am EST

Family Dollar Discrimination to employee

My son was hired by family dollar. He started on monday at 6am. Hes 18 years old and goes to morton high school. He started with the manager named eric whom he was told he quit. So the new manager derrick hired him. He started the day the truck came in on a monday the day he started at 6 anyway he unloaded the truck up until like 2 o clock. He admits to taking a couple of 5 min breaks. My daughter called to find out what time lawrence got off. At this point the assistant manager was present. Lawrence told his sister like 4 o'clock. But the assistant manager with the dreads told him no u get off at 2 derrick said u clock out at 2 or when the truck is finished. I was contacted at that point to pick him up at 2 or 230. Which I did. I katrina lawrence mom pulled in family dollar store 1228 at like 210 220. I got out my car and proceeded to walk into the family dollar and the assistant manager and two other employees were standing in the doorway. One employee said to the assistant manager i've been wanting to send his fat [censored] home several times today and the assistant manager says I know right.

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R
10:40 am EDT

Family Dollar Digital coupon app

I have followed the links to change my password for the digital coupons. The site does not accept my log in. All day today what else can I do? I need help logging onto the digital coupon site

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R
8:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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I've been going in family dollar for many years, I've never had an associate yell at me and be very disrespectful over not wearing a mask. This is everytime I go in family dollar on MCLEAN me and my daughter are harrassed I told the manager soaul and Sharon who currently work there I have a medical issue with wearing a mask and so does my daughter and they...

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S
4:39 pm EST
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I am writing regarding my visit to Family Dollar Store #07974, 944 No. Main Street in High Point. On my visit today, the store was unable to give me change from the amount tendered. My total purchase was $21.28, and I gave the cashier $22.00, which meant I was owned $0.72. The cashier told me she was unable to make change. I had a similar experience at the...

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R
1:23 pm EST
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To whom it may concern I am a 60 year old woman and a school bus driver living in Wausau Wisconsin I was pleased to see you opened a store recently closer to my neighborhood but today I was just talked to so disrespectfully and so rude I will never be back to purchase anything from store # 12422 located at 1405 N. 6th street Wausau, Wisconsin thank you...

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Y
7:50 pm EST

Family Dollar Not open

People pulling up have they last bus fair to get to family Dollar the old they have COPD can't breathe I am sitting here watching. People are poor have a few dollars just to go in this family Dollar. It's is the Covid-19 people dying struggling no jobs they are not open the news needs to here about this. 8 times I came they was not open here in Shakespeare mall here in East Liberty PGH Pa the one one Apple in East Liberty they close early to at 8. When they supposed to close at 9. It's appalling and sad for the people through this pandemic. It all comes back never hurt the ones who is suffering. God don't like ugly. No matter how small it will come back

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Update by Yolonda Sampson
Nov 24, 2020 7:55 pm EST

Family Dollar is excellent for the poor very helpful and understanding. We all Thank You. Keep it up never higher lazy selfish unhappy people. They have to have energy willing workers as a team it be is about businesses movement foundation and respect for the customers.

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D
12:16 pm EST
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On November 17th at 4:45pm I walked into this Family Dollar to purchase items. I noticed a male at the counter talking to the female cashier who was very loud in conversation. Moments later the male customer left the store. I approached the front of the store hearing the the same female cashier using profanity. She asked me if I needed some help as she...

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B
11:07 am EST
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I have a very big issue right now at the family dollar with the manager.. Every time I enter in that store he is bugging me following me around the store, he has even went as far as touching me on my hip and lower back area. Now that crossed the line! I'm upset about this whole situation, because there is honestly no reason that should be happening! He is a...

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D
1:58 am EST

Family Dollar can opener

the white manager at colonial beach store is always hateful to me. today he charged me for the can opener but didnt put it in the bag. i asked for a birthday party type of table cloth, he said they dont have any. i asked for a couple of things, he wouldnt answer. when i checked out, he wanted me to walk over to the glasses and show him what glasses i looked at. he wants a war. he has my money.

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B
8:57 pm EST
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I go in the local store about once a week and hardly anyone is wearing masks and our county is mask mandatory. The employees wear mask but below the nose. I do not feel safe going in this store anymore and are hoping you can address this. This store is in Duncan, AZ zip is 85534. Thank you Barbara Armstrong

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S
5:06 pm EST
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Family Dollar in Staples MN 11/12/2020 Not 1 Employee was wearing a mask. And one of the ones stocking the shelves was coughing all over everything and not even trying to cover her mouth. I Can only imagine that they do not do any other cleaning or sterilizing of store if that is what they do when customers are there. With the fast rising of Covid in...

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T
12:05 pm EST
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Over the past 5 weeks or so, the manager "Julie" while working at family dollar in dannemora, ny has been spreading terrible rumors about myself and my business. Also, I have seen her roll her eyes at customers and be rude to her co workers, speaking down to them and openly being rude to them. I run a daycare business in town and have supported family...

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B
1:16 pm EST

Family Dollar Clothes soap lid open and rice krispie treats

After a long day of work I stop by the family dollar store which I rarely stop at but I saw the ads and wanted to get a few essentials I need. I get home carrying few bags and notice a blue leakage of clothes soap all over my floor and after trying to clean that up I notice the box of rice krispee treats is open also which I grab both items facing the front on shelf I shake out the contents and there is only 5 wrapped not 8 as you see on the qty of reciept I took the pic I was upset to take picture trying to clean the clothes soap mess
If this is some kind of prank please address this to the team at store on
Family dollar store
Wall ave
Ogden, utah
84404
Bernice montes

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J
5:07 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I'm extremely vulnerable to Covid 19 because I have 4 different underlying health issues so I have to avoid crowds, which means my son has to shop for me. He also has to be very careful not to bring any germs home with him. I know that mandatory mask mandates don't mean jack to a lot of selfish people who refuse to wear them in the stores, but I expect the...

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A
2:43 pm EDT
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First NO-ONE was at the register! When we complained the store manager Did and said Nothing!! Finally as I'm Sure you will See on your Camaras A few items we're missing when we got Home So off we went Back to store Went Back to cashier and was told "Yes I placed them Back" I'm being Nice with The words he used! He proceeds to tell me "you go get...

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L
10:46 pm EDT
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Yes I'm reporting a white female name Christine Jones that works at family dollar in shreveport on greenwood rd she was calling me the n word in the store she's racist then I come back the next day she's sitting in a green SUV in front of the store having sex with a black man with a meth pipe in her mouth smoking it sitting on top of the guy her boss Rhonda...

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M
8:52 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I was shopping because the prices on food or cheaper for microwave for my husband who is a truck driver To eat in the truck. He s 61 has kidneys problems when he got to go he has to go. He ask the clerk if they had a restroom they said yes not for the public. I hate to say he was aggravated almost left a buggy full of groceries but I talked him out of it. I don't imagine we will be going there again ridiculous rule I ever heard

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M
7:49 am EDT

Family Dollar Willful refusal to provide payroll tax deferral

Family Dollar sent an announcement to employees say that they will not be deferring payroll taxes citing that it would be minimal beneficial to employees and it may impose a hardship stress and confusion on employees who will be required to repay the payroll tax at the 1st of the year, and it would be hard for their payroll department to defer these taxes. The payroll tax withholds 6.2% of you paycheck, which if you make $5, 000 over the next 4 month would mean you would be able keep $310 till the 1st of the year. I probably like many americans keep all my unused funds vested though I probably do better then most since I would be able to double that $310 to $620 and still continue to compound the interest on those funds years after the initial deferral. If find their whole explanation to be offensive, basically saying their employees are too stupid to manage their own cash registers much less managing their own money. I fail to see how it would be hard for payroll department to handle a simple deferment it's kind of expected that they are able to handle all matters of general accepted accounting practices.

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About Family Dollar

Family Dollar is a retail chain offering a variety of everyday items at low prices. Their product range includes groceries, cleaning supplies, household goods, and apparel. Services such as prepaid cell phone top-ups are also available. With numerous locations, they cater to budget-conscious consumers seeking convenience.
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3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Family Dollar. This title should be clear and to the point, giving a snapshot of the problem.

4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Mention key areas such as product issues, customer service interactions, store cleanliness, pricing discrepancies, or any other relevant concerns. Include specifics such as dates, locations, and names if possible. If you've had a transaction with the company, detail the transaction, including any receipts or transaction numbers. Clearly explain the nature of the issue, the steps you took to resolve it, and how the company responded. It's important to articulate the personal impact the issue has had on you, whether it be frustration, financial loss, or time wasted.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue with Family Dollar. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution to your complaint.

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Overview of Family Dollar complaint handling

Family Dollar reviews first appeared on Complaints Board on Oct 5, 2007. The latest review Bad experience was posted on Nov 11, 2024. The latest complaint Assistant manager was resolved on Dec 19, 2023. Family Dollar has an average consumer rating of 1 stars from 2309 reviews. Family Dollar has resolved 83 complaints.
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  1. Family Dollar Contacts

  2. Family Dollar phone numbers
    +1 (866) 377-6420
    +1 (866) 377-6420
    Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
  3. Family Dollar emails
  4. Family Dollar address
    PO Box 1017, Charlotte, Texas, 28201-1017, United States
  5. Family Dollar social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024
  7. View all Family Dollar contacts
Family Dollar Category
Family Dollar is ranked 23 among 124 companies in the Retail Stores category

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