FedEx’s earns a 1.4-star rating from 1782 reviews, showing that the majority of package senders and recipients are dissatisfied with shipping and delivery services.
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delivery
The last two packages that fed ex should have delivered to me were delivered to the wrong address. Must be the drivers have dyslexia. How does 3841 Rd look like 6841 Circle? Tired of tracking down my packages and from now on, I will be asking about the shipper on everything I purchase.
So far this year they have lost a computer valued at $300 and a mobility scooter repair part valued at $109. Tried and tried to get help, it was a complete waste of time and effort.
Not receiving package I ordered from bass pro
I ordered two items from bass pro on november 19, 2021. Hornady SST-ML Low Drag Sabots - .50 Caliber - 300 Grain which i received this one.
i have not received the following order.
Hodgdon Triple 7 Blackpowder Pellets - .50 Caliber - 50 Grain - 100 Count
SKU:991485
Fedex shows they have the package and was supposed to already have been delivered but the status says delayed, no delivery time.
I would like to know when i will recieve this package.
brian adam
1
$34.99
$54.99
Desired outcome: received what i ordered
i would like to recieve what i ordered
Eagle hemp
[protected], this is the tracking number for the product I ordered. Which I got and when I did I took it back to fedx in like 20 minutes. Fedx destroyed the product per contract. You people are getting to be like eagle hemp where I got the product. I have no idea how to send the emails lots of them with no answer from eagle hemp. To you to see. They will not reply to my calls or emails.
FEDEX delivery and tracking
on my FedEx Tracking #[protected] the package was shipped from Greenwood IN being shipped 5 miles away to Indianapolis IN. Scheduled for 11/30 delivery, tracking showed it out for delivery. no delivery. 12/1 called FEDEX to find out why it was not delivered, and they advised me it was scanned in at the New Jersey Terminal670 miles away. When i asked to talk with the Greenwood terminal they advised me they do not a number to call? I asked to speak to a supervisor, repeatedly, and advised they do not have a manager. I asked to file a complaint, they advised me cannot take a complaint or transfer me. At this time i do not know if the package is being delivered, in the Greenwood transfer station or in New Jersey.. i had a package with UPS and was able to track every location and even the driver when it was out for delivery. FEDEX is becoming a joke.
Desired outcome: I want my package and someone from FEDEX to contact me with exact details.
Service
We are a retail establishment and driver continues to leave deliveries in back of the store it sits overnight in the back outside I tried calling and unfortunately I cannot get ahold of anyone your system is all automated Company name Safeway and we are located at 40950 N Ironwood Dr Queen Creek Az 85140. Would like to set up signature on delivery
Fedex Delivery Failures
Fedex has stopped bringing packages down my driveway to my house or my neighbors. They are dropping our merchandise at the top of the drive on a public street to be damaged and stolen. This has only just this month began to happen, and is not acceptable.
Desired outcome: Resume delivery to our door as normal
They steal packages and don't care to help
Last yr during the holidays, i shipped out a pair of tower speakers worth more than $800 and they claim that it was lost. How can you lose a 5ft tower speaker?that thing is huge. And since it was not insured, obviously the driver took advantage and stole it. And of course FedEx denied it. I went to their factory 3 times and no one ever really cared enough to help. That's FedEx.
Desired outcome: For them to find the driver and return my speakers
complaints
fed ex apparently has no idea how to deliver packages in a timely manner. using their tracking is pointless. they do not advise of any delays etc. they updated my delivery from november 30 to november 26, then the travccking said no tracking umber found . then it updated delivery to november 27, then after waiting all day, late at night the 27th i was advised delivery was the 28th. now the 28th its supposed to be delivered the 29th. will i ever get my package? the status of the package has been at a facility less than an hour away from my home for 3 days now. you mean fed ex can't deliver it ?
Desired outcome: why doesn't fed ex hire competent workers.
fed ex is the worst
delivery service
Was waiting to have a package delivered. Was told numerous times that an adult had to be present to sign for the package, so I stayed home all day. Needed to run an errand, but knew it was important that I be at home to sign for the package. At 4PM, I was still waiting, so I checked my email and saw that the package had been delivered and signed for! I was upset and started crying because the package contained cremated remains of a loved one and I had NOT received nor had I signed for the package. I kept imagining that someone had signed for the package thinking they were getting something they could sell for money and I was imagining the worst about what would become of the ashes. After a few minutes, I ran outside to see if maybe, just maybe, the package was outside my door anyway. Luckily, it was there. But the delivery person just dropped it there and didn't have me sign for it. They didn't even ring the doorbell. SO UPSET. I know it's crazy, but I feel as if my loved one was just left out in the cold until I found the package and brought it inside. This happened November 27, 2021. Theresa Reel, 4659 N Progress Ave., Harrisburg, PA 17110
Delivery Notifications
Delivery Notifications received by FedEX are a joke. I ordered merchandise from a vendor who shipped the items via FedEx. I received a tracking notification from FedEx on Thursday 25 November informing me my package would be delivered on Friday 26 November. I made it a point to stay home in order to be there when they delivered the package since it was quite a large package. No package was delivered. I then get another FedEx tracking notification on Friday evening informing me the package would be delivered on Saturday 27 November. So again, I stayed home in order to receive the package. Again, no package was delivered. I then get another FedEx tracking notification Saturday evening informing me the package would be delivered on Sunday 28 November. Since I am writing this on Saturday evening, I have my doubts it will be delivered on Sunday either. Never again will I order merchandise from a vendor who ships by FedEx. If they cannot ship by UPS then I simply will not buy from that vendor.
Delivery
My FedEx driver, in the last 2 months, has decided to stop bringing packages up my driveway and to my door. If the package is small he put's it in my mailbox at the bottom of my driveway, (this is illegal), and if it doesn't fit in the mailbox they have been throwing my packages in a culvert ditch at the bottom of my driveway. This just started happening since a young punk took over this route. I never had any issues with the woman who use to deliver in my area. He was intentionally blocking my house door with packages so I couldn't open my house door so I rightfully complained because I had a hard time getting out of my house several times. So now he throws them in a ditch 100ft from my house. This is ridiculous. This kid needs to be fired.
Desired outcome: Moving forward I want this employee reprimanded and my packages delivered to my porch by my door. AND NOT STRATEGICALLY WEDGED IN FRONT OF MY DOOR SO IT WON'T OPEN!!!
Delivery of packages by incompetent employees
Complaint to FedEx - packages found in Alabama woods
Is FedEx too busy trying to be Woke that they hire anybody to deliver packages? I have seen videos on youtube where FedEx drivers threw packages on porches from several feet away. What the hell is management thinking. Do you think that BLM and Antifa are sending packages via FedEx? No, they aren't. People that work and don't have time to complain about everything under the sun because they can't cope with everyday problems. People pay FedEx to deliver packages that they spent their hard-earned money on and expect that their packages will be safe and delivered on time. Serve your customers and stop the nonsense of the leftist in this country. FedEx apparently needs more competition because they don't know how to vet their employees just like the USPS.
Desired outcome: COMPETENT SERVICE FOR PAYING CUSTOMERS
Americans thought that they could trust FedEx because they supported the business as an alternative to the USPS. Now, American-supported companies are pushing the Leftist anti-American agenda. America will never be able to solve its problems because of the Leftists in this country encouraged by the Leftist politicians who use racism to get elected, and not forward-thinking righteous values. Stop the nonsense and do the right thing.
Lying about Delivery Attempt
Tracking said delivery attempted, security camera shows no attempt was made. Drivers for Ground are lying about attempted deliveries. UPS on the other hand is rock solid. Hold you Ground drivers accountable! 32506 zip code.
Lying drivers never attempt delivery
I ordered wine, which I've done before. Previously, the wine was brought to my 7th-floor apartment, in a secure building. FedEx delivers to our building every day. This particular shipment was sent November 8th. I was told the FedEx driver made three attempts at delivery which is completely untrue. because I am always home. Always.
Two weeks later, my wine arrived in a badly battered box only to be left in the mailroom. No signature collected. I believe that's illegal. During the same time, we received other deliveries that were handled properly.
Now the same fiasco is is beginning again with another wine delivery!
Desired outcome: Do the job. Train employees. Call me when you need help "attempting" a delivery. FedEx has called me before. They have my number.
Package i did not order.
Not only did i not want or cant use what was shipped, but the driver couldnt come to my door so i could say i didnt order and couldnt use the product and would return it. I cant print a label, and the nearest fed ex store is an hour drive. i have no vehicle. so I am presented with an all to familiar scenario of dealing with the incompetence of not one but two companies.
Desired outcome: Come pick up this package. it isnt mine.
for all i know, a package i didnt order could contain a bomb or anthrax. That is serious incompetence to deliver a package to the steps of a building and not make sure the recipient actually ordered it. Fed Ex. Terrorists best buddy.
Driver speeding 15-20 miles over the limit
Driver of a doubles truck in Upper Michigan on Nov 20, 2021, and passing a car that was turning left off the highway. Was speeding 15-20 miles over the limit. The speed limit is 55 mph. The driver had no regard of the driver turning left as he passed him. If that driver would of turn in front of the truck it would have been a really bad accident. Drivers have no regard to other drivers on the road. This driver should be fired as he could have killed the guy in the car. It's a good thing that driver waited for him to pass. This happened on M35 going North bound into Escanaba, MI
Desired outcome: Driver should be councilled on speeding n the safety of other drivers on the road.. he needs to slow down!
FedEx delivery not even attempted
The item is being returned to the sender for failing three delivery attempts. No note was left, I was home each day an "attempt" was made. The final day I sat in front of my apartment complex and watched the delivery driver drive by my apartment without stopping, and then I got a delivery attempted message not even 5 minutes later. I'm assuming no delivery attempts were made at all.
Desired outcome: I just want my package. I work overnight, and cant make the two hour drive during business hours to kick it up from a facility.
tracking number [protected]
I was checking the receipt / manifest from the post office and noticed that there is some mix up at the post office in Canada. The clerk at the post office has perhaps changed the manifest by mistake. The package that you have at the New Delhi customs may not be the one that I have sent.
I have a receipt from the post office saying that the weight of the document (4 sheets A4 size) weigh 0.023 kg. This is the one that belongs to me, and is the one that I posted.
The weight of the package mentioned on the website of tracking # [protected] mentions the weight as 0.9 kg.
Clearly, the customs will not let this through. I am sure that this package does not belong to me. The Fedex needs to resolve this problem.
Look forward to hearing from you.
Desired outcome: the correct package with documnets should be delivered to the recipient
Driver 40lb box of chewy dog food thrown out the window at my husband, broken fence
11/18/2021
The driver threw a 40lb box of chewy dog food out his window, drove off, and hit the fence, and broke the fence. He was leaving until my husband screamed at him to stop. (hit and run situation) Said he was going to report it, Did he?
Resolution: Train your drivers, proper respect for property and people. and pride in their work. Train them to know where they are going and their routes. the driver did not know where he was or going.
TRK#[protected] to Lillian Meyers, 3396 Westach Way, Sonoma, CA 95476
Lillian Meyers
[protected]
[protected]@aol.com
Desired outcome: Train your drivers to respect people and property and pride in their work. Better deliveries
Property damage
A fed ex driver came across a bridge on our property and ran into the bridge and tore out all of the struts and side rails. This happened a year ago and I had to have the whole bridge redone. I tried for several months to get hold of someone from fed ex at that time and finally gave up. I won't do that this time. I have filed a police report. Estimated repair is $765.00. Tracking no is 9261290273291121430918. My name is Joyce Clemenson. 161 Brewster Rd. Hollister Mo 65672. Phone. [protected]. [protected]
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FedEx emailsservice@fedex.com100%Confidence score: 100%Supportjohn.dolan@fedex.com99%Confidence score: 99%ken.stickney@fedex.com99%Confidence score: 99%rodney.myers@fedex.com99%Confidence score: 99%terry.jackson@fedex.com99%Confidence score: 99%
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FedEx addressThree Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States
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FedEx social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 01, 2024
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