FedEx
Reviews and Complaints

Good Evening:

My husband ordered something from Sweetwater and it was delivered today (3.28.21) at approximately 12:28 pm to Tortuga St in Navarre, FL. The women who was driving the truck stopped in front of the house and threw the package over the fence. The incident was caught on my security camera. She signed it as being received by "C. Bill". Did not stop and get a physical signature from my husband.

Any additional Fedex deliveries were always placed on the side porch. This incident was extremely disappointing.

Nearly $700.00 iphone was delivered WITHOUT SIGNATURE as required, and as stated by the delivery driver ! He/she lied. No one was at home to sign ! Every text message I received stated clearly that someone needed to be home to provide the signature, for all the obvious reasons. Item was left in plain sight, clearly visible from the street and city sidewalk 15' away. Security cameras clearly show the delivery person. Terrible service. I sincerely hope the responsible individual is disciplined accordingly. There are millions of honest people out of work who would love the opportunity to work for FedEx.

Worst shipping company ever - they sold me priority overnight shipping knowing full well they don't guarantee shipments and haven't for a year! I had no idea FedEx did not guarantee shipments. I did not know they didn't guarantee overnight priority as I am not a frequent shipper. Now I know but they don't give refunds. So it's too late late for me and their customer service is beyond rude. They should not be allowed to sell what they can't deliver. They knew my package would not get there in time and advised me and took my money anyway.

TR #493385 given on 3/3/21. Packages consistently delivered to my old address, even though current address is on box. I cannot get a code to get into their delivery manager. complaint has been "escalated to Sr. Support multiple times. I called on 3/5, 3/15, and 3/19. On 3/19 my call was put on permanent"hold" until I hung up. No resolution. I've asked to talk with supervisor or Sr. support, but never allowed. Need to be able to trust FedEX to get packages to my new address, and I've been here over a year without that occurring! Please help.

FedEx is the worst residential delivery service ever. I have called 4 times, put in the delivery service app, and talked to the drivers about delivering to my front door. Instead, they deliver to my garage door every time. They leave packages in rain against my garage door. I have run over numerous packages when backing out. They have run over my sprinkler system causing me to pay for repair. I have photos of damage but too large to upload. Calls to customer service do nothing. I am not ordering from any more companies that have fedex as the only option for shipment.

This FedEx truck ran me off the road. The driver was driving recklessly and speeding. They need to know what their drivers are doing. See attached picture. The incident happened in Houston, TX, 3/12/2021, on a highway access road.

i live at 34 majestic dr stuyvesant ny 12173. yesterday my package was delvered to my neighbors porch. this is like the 4th time my packages have been delivered to my neighbors house. my house number is clearly marked 34. this is getting really annoying. how hard is it to read a number on a house. i understand they are in a hurry but that is no excuse if package and house are both clearly visible

This truck Drove in the gated community through the exit gate without even stopping at the enter code spot. He just about got caught by the gste closing. fortunately they open back up and did not hit him. He seem to be in a terrible hurry and I thought it was dangerous... NO EXCUSE FOR HIS BEHAVIOR

I made a complaint and was supposed to be reimbursed for my damaged property and I have not been called or reimbursed
my number is [protected]
email [protected]@gmail.com

I truly hate to see the FEDEX truck arrive.

Never have I had a driver so rude and could care less as the NIMROD we have supposedly serving us. This is his second delivery and I just wanted to drop kick him.

To day we were suppose to receive two perishable boxes. Got one and he said I don't know where it is. Said if I find it I'll bring it tomorrow. Hey [censored] its perishable!

He called the Lexington, KY office and his boss could care less also.

The driver drove truck #919263.

This is an on going shipment and I hope we can get USP for the future deliveries. Not these idiots!

I truly hope this pandemic puts these fools out of business.

Groupon order # 1000-132674-507113
Date of Incident: January 20, 2021, at 11:00 am
FedEx Tracking number: 782718530647
FedEx Complaint# 0125627494
FedEx Lost Package Claim# 0202603004
FedEx Case ID # 0122601393
Wells Fargo Dispute Claim# 2021012681337
Paypal Case# PP-D-100424217

I ordered two Generation 5 Ipad's via Groupon. The tracking number for my item was #782718530647. FedEx sent me a message saying my items were delivered. I went outside, and they were not there. I waited and waited, and no FedEx truck or driver came on my street that day. So the next day, I sent a message to FedEx informing them that my package was not delivered. They said they were going to locate it. First, the package was claimed lost. Then it was claimed that it was delivered. The driver lied about delivering my items. I contacted Groupon, and they said they could not do anything because FedEx said they delivered it. I contacted my bank and explained the issue. They cannot issue a reverse payment because FedEx said it was delivered. I contacted Paypal and put a claim in through them, and they all said the same thing. It is sad because they believe the driver over the person that actually purchased the items. I would love a refund or the items replaced, but I haven't been able to get any of that independently. I tried everything.

FedEx sent me the letters below to try to confirm it was delivered. The papers have different weights on them. Two Ipads weigh more than .12 and 0.1 pounds.

FedEx employees are liars! NO ONE DELIVERED MY IPADS, AND NOW I LOST $625.00. I am, furious and my children are distraught. They need to be held accountable for their actions! They cannot be allowed to get away with stealing people's stuff. I work hard for my money, and I wanted to award my children with newer pads because they did so well with the school during the pandemic thus far! What a way to show them they did great in school, to have their Ipads stolen from them! What a slap in the face!

Groupon order # 1000-132674-507113
Date of Incident: January 20, 2021, at 11:00 am
FedEx Tracking number: 782718530647
FedEx Complaint# 0125627494
FedEx Lost Package Claim# 0202603004
FedEx Case ID # 0122601393
Wells Fargo Dispute Claim# 2021012681337
Paypal Case# PP-D-100424217

I ordered two Generation 5 Ipad's via Groupon. The tracking number for my item was #782718530647. FedEx sent me a message saying my items were delivered. I went outside, and they were not there. I waited and waited, and no FedEx truck or driver came on my street that day. So the next day, I sent a message to FedEx informing them that my package was not delivered. They said they were going to locate it. First, the package was claimed lost. Then it was claimed that it was delivered. The driver lied about delivering my items. I contacted Groupon, and they said they could not do anything because FedEx said they delivered it. I contacted my bank and explained the issue. They cannot issue a reverse payment because FedEx said it was delivered. I contacted Paypal and put a claim in through them, and they all said the same thing. It is sad because they believe the driver over the person that actually purchased the items. I would love a refund or the items replaced, but I haven't been able to get any of that independently. I tried everything.

FedEx employees are liars! NO ONE DELIVERED MY IPADS, AND NOW I LOST $625.00. I am, furious and my children are distraught. They need to be held accountable for their actions! They cannot be allowed to get away with stealing people's stuff. I work hard for my money, and I wanted to award my children with newer pads because they did so well with the school during the pandemic thus far! What a way to show them they did great in school, to have their Ipads stolen from them! What a slap in the face!

FedEx
Driver Complant

I have had several packages the last month are so. The driver always leave my packages in the neighborhood. Everywhere but my address. get a tex my package was delivered. I call try to explain that I was home no one left anything at my door. They always give me the run around when I call. The last one said it was delivered. I still have not gotton it. So when I get a message my package was delivered I know I have to try an find it. I need to know what ealse I can do because FEDEX don, t seem to care.
[protected]@att.net
Tuscaloosa Al.

I shipped a small package via FedEx Ground on 2/24/2021. TN [protected]
The package was schedule for pickup at the local Express box that evening and delivery next day since it was a city less than 4 hour away - Roanoke VA to Arlington VA.
FedEx didn't even pick the package up from the drop box until Friday 2/26/2021, 2 DAYS after I dropped it in the Express box.
It wasn't delivered until March 3, nearly a week later and my client couldn't use the materials I had shipped at that point
To make matters worse, they decided that they hadn't charged me enough (based on no info to support the price increase) and charged my VISA another $17.00. No refunds forthcoming due to COVID restriction / guarantees no longer honored. I'll post this everywhere I can find until I get some satisfaction.

Some of my friends and I are thinking about filing a class action suit. We have cameras in our complex, that shows everyone arriving and leaving the complex.
We went through the cameras. I had two very large oversized boxes sent ground and a poster box sent from Las Vegas to Macon, Georgia. The arrival for Thursday Feb 11, and Feb 12 for the second. I put my home address for sender and receiver. Now let me remind you these were very large box. I waited all day, and a neighbor brought my poster box, 20 by 40 box to me because she found it in the yard in the rain. The second box I received the second day in front of the wrong apartment, I am glad it was empty. I never received the third box. It was very important for me to receive it because it full of robotics equipment. I was told it would be sent from 1035 Frank Amerson, Parkway in Macon, Georgia to a Dollar General, because people were not allow in the Frank Amerson Fedex Storage Center. and would arrive Feb 12. I was told not to go to the store until it arrived. It never arrived. The customer service representative was very rude when I called about it. He told me file a claim. I filed a claim for $5200. Then I received a letter that said the item was delivered, yet it shows not delivered online and we went through all the camera footage and no delivery. The next day I received a check for $246. and told me the package was damaged. I spent that much on postage.
TRACKING NUMBER [protected] and when I do call about it, they keep telling me it was destroyed. YET SOME PEOPLE SAID it was taken by an employee from the Frank Amerson Parkway and put in their private vehicle. I CONTACTED A LAWYER AND MADE a police report. If my package is not received there will be a very very large class action suit. This is causing distress for my six robotics teams.

I bought something online after I had a bad feeling about it I checked with pay pal I was told it had been sent by FedEx so I checked they didn't have it but it was too soon so I waited, never got anything figured I got ripped off. BUT checking pal I saw the FedEx # and went to check it out it said it was delivered and sighed for...the thing is I live in a small place and FedEx, ups and the mail is delivered daily because we really have no stores so I know nothing was brought here. what I want to know how fake shipping info is getting on FedEx sight. so when I look it up it's there it has the whole trip. But it never happened.

I have two packages that were not delivered. The online tracking information does not match reality, i.e., what happened. I have talked with at least seven customer people and have not received help. On the online tracking record it says that they were delivered to Memphis, Tn and two people signed for them. Why were they not delivered to the correct address? It seems like they were stolen. On one at Fed Ex has helped me locate the packages and they have no interest in looking at what went wrong. I have spent hours on this!

On Mar 2 2021, the shipper sent my package by FEDEX to my Georgia location, noting 2nd day air delivery. Tracking information indicated delivery by 8 PM on Mar. 4, 2021. Delivery hasn't occurred. Talked with customer service and the excuses began..."due to weather, transferred to ground, no further information". Delivery is critical to me. Tracking number784275926802 has been sitting in California since the day the shipper sent it. In talking with FEDEX representatives, NONE of them had an superior, manager, or higher position to assist. California to Georgia 2nd day air gets stuck in California because of weather? NO snow in California and none in Georgia. FEDEX, strike 1, 2, 3.

this Fed Ex crazy driver was wild, speeding, honking his horn, shouting out his window at a red light in Pittsford, NY on Feb. 26, 2021 circa 2 pm. Here is a photo of this maniac.

Gary Brandt
Pittsford NY
email me to [protected]@gmail.com

This is an ongoing problem with Fedex in Tracy, CA. When you track your order it says it was received by Fedex at this facility and is out for delivery. A week later it is still out for delivery. The company that you ordered the product from ends up re shipping or refunding. Why a company would use Fedex is beyond me.