FedEx
Reviews and Complaints

The package was shipped on April 6th and the next day I changed the delivery to a fedex location, Walgreens. I live in Salem, MA. Today, April 14th, I was looking into the delivery and was told, later, that I, at that point, requested the change to the fedex, Walgreens location. Initially, the package was supposed to arrive on the 13th. Now I am told the delivery won't arrive until tomorrow, the 15th. Also, a little while ago a fedex agent said the package was already at the Walgreens location. I asked him repeatedly if that was in fact the case. He said yes it was. I called the Walgreens and was told that it had not arrived. I won't tell you how many, conflicting, emails and texts I have received regarding this delivery. I receive multiple packages from UPS every week. Never a problem. I have received about 4 deliveries, in recent memory, from fedex. Always a problem.

FEDEX driver came speeding down my lane. He pulled into the driveway to turn around, all fast, and hit my dog with the front end of his truck. Then he sped up to where I was waiting for him. When I confronted him about hitting my dog, he screamed at me: "How would I know if I hit him"? I walked away and di not say anything else. I was too concerned about my dog getting back up. I went out when I heard my dogs barking to make sure this sort of thing would not happen, but he was driving very fast down the lane.

With in the last 3 deliveries from fedex, all 3 have been rescheduled a number of times for reasons that dont make any sense. From Spending several days at a fedex hub to bogus updates on the fedex website.the items get to the fedex facility in plenty of time to be loaded on trucks but that doesn't happen. There getting worse then the USPS on getting things delivered.

I was driving out of Lubbock Texas around 3 PM when I intended to merge onto the road leaving Lubbock and a Semi FedEx driver ran me and the driver behind me off the road when he failed to give me access to merge. He was speeding and failed to move lanes to allow cars to merge onto the road. The driver could have clearly moved lanes as the left was free to allow others to merge onto the road but instead, he sped up and ran two cars off the road. Very irresponsible when driving a company vehicle.

Over a long period of time, Fed-Ex frequently but not always would leave my packages at other residences. The neighbors are good where I live so they'd wind up getting to me regardless. This wasn't too bad when it was merely hit and miss.

There was no good reason for this as the units are extremely clearly marked. How can you confuse say Unit #6 for Unit #29 when those numbers are painted in 2 foot tall bright letters in front of each unit?

The current driver however has gotten to three deliveries in a row to wrong addresses.

Fed-Ex has zero customer service to deal with this. None. I did speak with a nice lady today who had me spend 59 minutes on the phone before I realized there was no hope and ended the call, who was trying to get me the local phone number of who would be in charge but finally told me she was not permitted to give it to me.

Now if you live outside the United States, Fed-Ex has plenty of customer service.

But inside the United States, it is absolute customer no-service.

Horrible company.

4/8/2021 about 1pm, the fed ex driver drove through the neighborhood with loud and vulgar music blasting from the truck, it was loud and distasteful with words to the effect of [censored] THE POLICE, [censored] THIS AND [censored] THAT

I cannot get Fedex ground to deliver to my address. Regular Fedex, USPS and UPS etc have no issues. I have even called and my phone number supposedly passed to the driver so he can call for clarification. But each time i have a pkg coming i get delivery exceptions from delivery manager. One time i even paid to have it delivered next door which happened no problem. This address has existed since 1974

Van # 449600.
This morning, April 8th 2021, at approx 10:55, a FedEx transit type van, despite having around 300 yards of space behind me, passed me on I376 heading west and pulled in to the right lane with less than 18inches clearance causing me to brake hard. The van then proceeded to turn into the exit lane for route 22/30.

Luckily no injuries were suffered other than being jolted by my required sudden braking.

Regards,
Alan Steele

alan.[protected]@gmail.com

On 3/5/21 a fed x driver hit my mailbox with there door. They damaged the mailbox beyond repair . The driver left a note acknowledging the damage along with there phone number and name (TAY [protected] ) and that they notified there manager of the incident and that they would contact me . Manager never contacted me so i contacted them . I spoke to a lady by the name of jackie at [protected]. She informed me that i had to file a report with there insurance company. Spoke to a lady by the name of Linda Stamper at [protected]. they keep giving me a run around and are asking for a photo of the damaged mailbox. No picture was taken because i did not take a picture because the driver admitted to the damaged and it would be taken care of . What i did send them was a copy of the drivers note and receipt of 51.50 for the mailbox.
Why am I getting the run around ? Is this the way your customers get treated from a multi millon dollar company ?
The package that was delivered was [protected] . The case number filed with the company is [protected] .
It has been over a month now and no response . I hope this does not come down to me having to file a complaint with the BBB or takeing the driver and company to small claims court for the mailbox .
Please help resolve this
Harry Senft
165 lee road
West Melbourne fl. 32904
[protected]@yahoo.com
[protected] / cell [protected]

Tracking number785015602386
the item was picked up several days after request for pickup
it showed up at my house on sunday 4-4 delivery was canceled by driver
it was then rescheduled for tuesday, what was wrong with monday
the item was a lift recliner i needed badly
i called customer service sunday and monday no satisfaction or answers

i will never order anthing shipped fed ex
danny merideth

Your driver that services the area of Lagrange Ky, in particular the DESIGNATED EQUINE community of L'Esprit, caused a dangerous situation for myself and my horse by excessive speeding. When I asked him to slow down he yelled from his window that he was only "doing 45l". However it is posted of a max speed of 25 when a horse is present. I will sue both the company and driver if I am hit by your vehicle.

FedEx driver knowingly speeding from one stop sign to another while children (ages 2-7) are playing. The time was 7:00 pm central time on the 5089 block of Meadow Brook Road, Birmingham, AL 35242.

The customer service said that FedEx could not know who it is without a tag number or a delivery package address I waited 20 mins for a supervisor and I hung up. FedEx constantly speeds through this neighborhood knowing that a stop sign is only seconds ahead of them.

I would like to be contacted but based on my phone conversation experience, I have no confidence in FedEx addressing the speeding driver. My next step will be to lodge a sheriff's complaint and start a paper trail. That paler trail can be used when(not if) this indifferent driver has an accident.

Deliverer is supposed to "Knock and Leave at Front Door". I instructed that when I ordered it and it is on the package. There was no knock at my door today. Just thought to look out about the time I think it should be there and found it, sitting away from the front door on my stoop in a breezy condition that could have taken it off my porch. The delivery instruction has been obeyed in the past, but very rarely. Would appreciate the deliverer knock in the future as it says on the package. I always arrange to be home the day it is delivered. I'm a cancer patient and am usually home anyway.

Driver leaves packages at wrong address. Thankfully my neighbor who lives down the road and across the street was honest enough to bring my 78 lb package to me. Thankfully this elderly lady is an honest Christian lady. Otherwise anyone else would gave kept the $306.00 order. It is a game that any family would enjoy.
This is irresponsible and unacceptable.

Fedex drivers walk on my wall when delivering packages leaving muddy shoe prints on the limestone wall that was recently installed. Please provide simple instructions not to walk on my limestone wall. Proper delivery process should be to walk up the driveway and place package in the appropriate spot
My address is
12 Center Ave
Leonardo, NJ 07737

FedEx refuses to deliver boxes at my home. I am disabled and they leave heavy boxes at the bottom of my steep, long hill. Box in picture weighs at least 15 pounds. Being disabled, I cannot carry them up the hill and live alone. They have even left boxes like this in the rain. There is produce inside this company's boxes. This time it sat there all night because I did not know it was there, spoiling the contents. I have complained at least 5 times over the past year. For awhile it got better, but now we are back to that again. I have asked around and no one else in my development is experiencing this. It is pure discrimination.

In Galt, CA. today [protected]), at approx 5 PM a FedEx driver in box van ran A Street & Emerald Oak stop sign almost hitting a pedestrian in a marked crosswalk. He then ran 2 more stop signs, turned around and yelled at pedestrian he had almost hit: " [censored] YOU, mind your own business" and then sped off running yet another stop sign.
This driver WILL eventually get in an accident, I hope he does not kill anyone, but you have now been warned and this message can certainly be used in the lawsuit you most certainly will have if you keep this driver on the road.
Since this happened so fast & driver was not slowing down or stopping I did not get truck number, but YOU now have the date, time and location of where this took place.

I had a valuable package that was supposed to be delivered on March 11, 2021. I was home all day and never saw a delivery van in my driveway on my cameras. It was not delivered. I filed a verbal complaint the next day on their 800 number. A week later no response. So I filed a second claim online and 2 days later they said it was rejected because they investigated it and my packaged was delivered. It had a name unknown and unauthorized by me. How can they deliver a package to someone other then the addressee? On march 30 a blue minivan pulled into my driveway and a young man in a FedEx uniform got out. He gave me a package. I asked if I needed to sign for it and he said no. I took it inside and discovered it was the package from March 11 that was supposedly delivered then. I took it to the local office and complained to the supervisor about this problem. He said he would look into it. There is a website called Nextdorr.com and i posted all of this online. I got about 15 other people who had similar problems with FedEx. POOR Service and signature verification.

I Am Furious Because I Waited All Day Home Just To Get A Text Stating That They Attempted To Deliver My Package Which Was A Bold Face Lie Because I've Been Watching The Street And No Fedex Truck Ever Pulled In And No Note Or Anything Was Left At My Door . So If You Attempted I Would Have Gotten A Note . I Paid 45 Dollars Just For Express Shipping And Still Didn't Get It In Time ! There Has To Be Consequences For These Drivers Who Lie . You Get Paid To Do Your Job So Please Do Your Job . Stop Wasting Our Time & Money .

Package keeps getting hung up at everywhere by to ME in Loudon, TN
So far I have received Delivery dates of 3/19, 3/20, 3/23, 3/26, 4/1 and 4/5
Ellenwood, GA is approximately 170 miles from Loudon, TN
Monday, March 29, 2021
1:24 PM ELLENWOOD, GA
Arrived at FedEx location
Wednesday, March 17, 2021
7:46 PM ELLENWOOD, GA
Arrived at FedEx location
7:39 PM ELLENWOOD, GA
Arrived at FedEx location
Tuesday, March 16, 2021
7:40 PM FEDEX SMARTPOST SOUTHAVEN, MS
Departed FedEx location
4:23 PM FEDEX SMARTPOST SOUTHAVEN, MS
Arrived at FedEx location
Monday, March 15, 2021
7:52 PM ELLENWOOD, GA
Arrived at FedEx location
5:44 AM INDIANAPOLIS, IN
Departed FedEx location
Saturday, March 13, 2021
1:27 AM INDIANAPOLIS, IN
Arrived at FedEx location
1:07 AM INDIANAPOLIS, IN
Departed FedEx location
Friday, March 12, 2021
6:09 PM INDIANAPOLIS, IN
Arrived at FedEx location
Thursday, March 11, 2021
8:34 PM
Shipment information sent to FedEx