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CB Telecommunications Fido Overcharging
Fido

Fido review: Overcharging

T
Author of the review
6:23 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I have a monthly pay as you go with Fido for $10. For the last three months they have taken out over $40 each month for no reason. I am not even using the sim card. They do not answer emails, social media and there is no phone number. Their online chat only serves contract customer not pay as you go. They do not reply to any forms of enquiry

Fido response
Jan 12, 2021 11:49 pm EST
Fido customer support contacts
Phone numbers

611

388

Address

800 De La Gauchetière Street West, Suite 4000, Montréal, QC, H5A1K3, CA

Website

www.fido.ca

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Hey there Tamara!

We see that you did try to reach us out on our social media platforms. However you'll need to send us a private message so that we can access your account securely and assist you with your invoices.

If you are having difficulties with that, you can reply to the comments you left us and we'll assist you from there.

- Van
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The complaint has been investigated and resolved to the customer's satisfaction.

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  1. Fido Contacts

  2. Fido phone numbers
    611
    611
    Click up if you have successfully reached Fido by calling 611 phone number 6 6 users reported that they have successfully reached Fido by calling 611 phone number Click down if you have unsuccessfully reached Fido by calling 611 phone number 7 7 users reported that they have UNsuccessfully reached Fido by calling 611 phone number
    Mobile Services (From Fido Phone
    388
    388
    Click up if you have successfully reached Fido by calling 388 phone number 0 0 users reported that they have successfully reached Fido by calling 388 phone number Click down if you have unsuccessfully reached Fido by calling 388 phone number 5 5 users reported that they have UNsuccessfully reached Fido by calling 388 phone number
    Internet Services (From Fido Phone
    +1 (888) 481-3436
    +1 (888) 481-3436
    Click up if you have successfully reached Fido by calling +1 (888) 481-3436 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (888) 481-3436 phone number Click down if you have unsuccessfully reached Fido by calling +1 (888) 481-3436 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (888) 481-3436 phone number
    Mobile Services
    +1 (888) 236-3436
    +1 (888) 236-3436
    Click up if you have successfully reached Fido by calling +1 (888) 236-3436 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (888) 236-3436 phone number Click down if you have unsuccessfully reached Fido by calling +1 (888) 236-3436 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (888) 236-3436 phone number
    Internet Services
    +1 (514) 933-3436
    +1 (514) 933-3436
    Click up if you have successfully reached Fido by calling +1 (514) 933-3436 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (514) 933-3436 phone number Click down if you have unsuccessfully reached Fido by calling +1 (514) 933-3436 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (514) 933-3436 phone number
    United States
    +1 (514) 925-4590
    +1 (514) 925-4590
    Click up if you have successfully reached Fido by calling +1 (514) 925-4590 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (514) 925-4590 phone number Click down if you have unsuccessfully reached Fido by calling +1 (514) 925-4590 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (514) 925-4590 phone number
    International
    +1 (866) 888-3436
    +1 (866) 888-3436
    Click up if you have successfully reached Fido by calling +1 (866) 888-3436 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (866) 888-3436 phone number Click down if you have unsuccessfully reached Fido by calling +1 (866) 888-3436 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (866) 888-3436 phone number
    Mandarin and Cantonese
    More phone numbers
  3. Fido emails
  4. Fido address
    800 De La Gauchetière Street West, Suite 4000, Montréal, Quebec, H5A1K3, Canada
  5. Fido social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
Fido Category
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