Menu
For Business Write a review File a complaint
Firestone Complete Auto Care

Firestone Complete Auto Care review: Tires and service 1

P
Author of the review
3:55 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have a 2011 nission centra I wanted to get the trans service I told the service guy that took me in that I want the trans filter and fluid changed because it was messing up he did not tell me there is no filter in that trans I told the guy I want his tech to check it to see if the trans was bad that didn't happen all they did was take of the cap drain the fluid and replace it and charged me$221 for the job that takes about 20 min that job should have been easier than a oil change and coast around the same im not paying for that job because I was miss informed about what the service to the trans was other wise I could have done it my self total rip off the please where I got it done is 1690 n tustin st orange ca this please is a rip off and my wife had broken down 2 time one before the service and one more after service

Claimed loss: money and time all the round

Desired outcome: refund phone number is <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span> email is <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>@gmail.com

Confidential Information Hidden: This section contains confidential information visible to verified Firestone Complete Auto Care representatives only. If you are affiliated with Firestone Complete Auto Care, please claim your business to access these details.

1 comments
Add a comment
C
C
C. Jacobs
May 15, 2024 6:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Consider going back to Firestone and speaking directly with the manager to explain the situation and request a refund or additional service to properly address the issue. If that doesn't work, try contacting their corporate customer service with all the details. If you still don’t get a resolution, you might want to look for another trusted mechanic to inspect your car and provide a second opinion. It's important to make sure your transmission is properly serviced to avoid further issues.

  1. Firestone Complete Auto Care Contacts

  2. Firestone Complete Auto Care phone numbers
    +1 (800) 367-3872
    +1 (800) 367-3872
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number
    +1 (615) 823-6093
    +1 (615) 823-6093
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number
    +1 (800) 752-0379
    +1 (800) 752-0379
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number
    Phone support
    More phone numbers
  3. Firestone Complete Auto Care emails
  4. Firestone Complete Auto Care address
    406 Gallatin Ave., Nashville, Massachusetts, 37206, United States
  5. Firestone Complete Auto Care social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Firestone Complete Auto Care Category
Firestone Complete Auto Care is ranked 23 among 493 companies in the Auto Parts and Repair Stores category