Menu
For Business Write a review File a complaint
First Abu Dhabi Bank [FAB] Customer Service Phone, Email, Contacts

First Abu Dhabi Bank [FAB]
Reviews and Complaints

www.bankfab.ae

Learn how the rating is calculated

1.1 2 Reviews 284 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

First Abu Dhabi Bank [FAB] Complaints 284

ComplaintsBoard
J
2:56 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been trying to call on customer care number (600 525500) FAB more than 6 times every time it made me wait till 45 minutes and still no answer and forced me to cut the line. In other way I can say no one is responding the call. even I write email @ atyourservice@bankfab.com and no response. Kindly advise how I can reach to customer service to clear my...

Read full review of First Abu Dhabi Bank [FAB] and 4 comments
ComplaintsBoard
P
12:15 pm EST

First Abu Dhabi Bank [FAB] service

Hi,

Myself prabhakar, I am holding a credit card issued by fgb, until it was with fgb service quality was desirable but since fab took over there service has gone worst. I had made several calls to fab 24/7 customer care to issue me new credit as as my current card has expired. Every time they are giving me excusess for delays. I would request fab team if you happen to see my message then please contact me on [protected] if you want to retain a regular customer.

Thanks

Read full review of First Abu Dhabi Bank [FAB]
Hide full review
ComplaintsBoard
A
9:16 am EST

First Abu Dhabi Bank [FAB] debit card

Last November 24, I went to FAB Branch in Reem Island Boutik Mall to update my Emirates ID and Passport because my account was locked. A few days after I was able to use my card in paying my phone bill and purchasing online. December 15, i was trying to purchase some stuff in the grocery store, my card was declined. Now, I call their customer service asking why my purchases are declined. They said that account was locked and debit is restricted because I wasnt able to update my Emirates ID and Passport. Which I have done weeks before. I was not informed about this and that I never received a call about this issue. I have been calling FAB's Customer Service for the past 12 days asking for an update. They keep on saying that they will escalate this issue etc. But nothing is happening. I have no cash and my credit card is due on Jan 2. I was hoping this issue will be resolved before that date which I know this bank would not deliver since their promises of calling me to update the status never happened. I just want this to be over and done with. I can't keep on calling them every other day just to ask for updates. Especially their wait time is more than 30minutes!

Read full review of First Abu Dhabi Bank [FAB]
Hide full review
ComplaintsBoard
M
10:22 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I made my settlement Nov 24 in FAB umm alquine branch, with a promise that salary will be credit. Salary credited Nov 26, nov 27 I visited the branch, as implied nothing to worry salary will be credited anytime. Dec 4 visit again the branch, once again not resolve, daily visit with brach still not resolved, went to sharja branch still they dont know why...

Read full review of First Abu Dhabi Bank [FAB] and 6 comments

First Abu Dhabi Bank [FAB] Reviews 0

Looks like First Abu Dhabi Bank [FAB] has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent First Abu Dhabi Bank [FAB], take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of First Abu Dhabi Bank [FAB] complaint handling

First Abu Dhabi Bank [FAB] reviews first appeared on Complaints Board on Dec 11, 2018. The latest review FAB One Account Opening was posted on Sep 2, 2024. The latest complaint Credit card repayments was resolved on Aug 12, 2022. First Abu Dhabi Bank [FAB] has an average consumer rating of 1 stars from 286 reviews. First Abu Dhabi Bank [FAB] has resolved 5 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.2
497 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. First Abu Dhabi Bank [FAB] Contacts

  2. First Abu Dhabi Bank [FAB] phone numbers
    +971 600 525 500
    +971 600 525 500
    Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 600 525 500 phone number 26 26 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 600 525 500 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 600 525 500 phone number 47 47 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 600 525 500 phone number
    Customer Service
    +971 26 811 511
    +971 26 811 511
    Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 26 811 511 phone number 8 8 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 26 811 511 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 26 811 511 phone number 12 12 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 26 811 511 phone number
    International
    +971 23 053 888
    +971 23 053 888
    Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 23 053 888 phone number 3 3 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 23 053 888 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 23 053 888 phone number 7 7 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 23 053 888 phone number
    Financial Institution Group
    +971 24 105 101
    +971 24 105 101
    Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 24 105 101 phone number 2 2 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 24 105 101 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 24 105 101 phone number 6 6 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 24 105 101 phone number
    GOV Client Services
    +971 46 079 722
    +971 46 079 722
    Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 46 079 722 phone number 0 0 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 46 079 722 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 46 079 722 phone number 7 7 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 46 079 722 phone number
    MNC & IBG Client Services
    +917 43 710 444
    +917 43 710 444
    Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +917 43 710 444 phone number 0 0 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +917 43 710 444 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 43 710 444 phone number 6 6 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 43 710 444 phone number
    CMB Client Services
    +917 26 920 404
    +917 26 920 404
    Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +917 26 920 404 phone number 1 1 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +917 26 920 404 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 26 920 404 phone number 5 5 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 26 920 404 phone number
    CMB Client Services
    +971 43 710 400
    +971 43 710 400
    Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 43 710 400 phone number 0 0 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 43 710 400 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 43 710 400 phone number 5 5 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 43 710 400 phone number
    CBG Client Services
    +917 23 053 777
    +917 23 053 777
    Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +917 23 053 777 phone number 0 0 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +917 23 053 777 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 23 053 777 phone number 6 6 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 23 053 777 phone number
    CBG Client Services
    +971 26 919 800
    +971 26 919 800
    Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 26 919 800 phone number 5 5 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 26 919 800 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 26 919 800 phone number 10 10 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 26 919 800 phone number
    Abu Dhabi Office
    +971 44 245 760
    +971 44 245 760
    Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 44 245 760 phone number 6 6 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 44 245 760 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 44 245 760 phone number 8 8 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 44 245 760 phone number
    Dubai Office
    More phone numbers
  3. First Abu Dhabi Bank [FAB] emails
  4. First Abu Dhabi Bank [FAB] address
    FAB Building, Khalifa Business Park 1. Al Qurum, PO Box 6316, Abu Dhabi, United Arab Emirates
  5. First Abu Dhabi Bank [FAB] social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 10, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.