CB Banks First Abu Dhabi Bank [FAB] Formal complaint regarding refund request

First Abu Dhabi Bank [FAB] review: Formal complaint regarding refund request

wuyongye0220@gmail.com of Dubai, AE

Dec 14, 2023 3:55 am EST

Verified customer

Featured review

Dear First Abu Dhabi Bank Customer Service,

I hope this email finds you well. I am writing to express my dissatisfaction with the service I have received regarding a recent refund request.

On December 8th, your customer service representative contacted me, and after further discussion, I agreed to the refund of 1225 AED. However, despite my numerous attempts to follow up on the matter, subsequent calls were met with direct refusals, and the situation remains unclarified.

I am disappointed with the poor attitude displayed by your customer service team, and the experience has been both frustrating and time-consuming. I understand the necessity to appeal, but the lack of clarification and uncooperative responses have made the process unnecessarily challenging.

I specifically requested a response from customer service representative Shaima but, unfortunately, have not received any communication after waiting for several days.

I urge you to investigate this matter promptly and provide a resolution at the earliest convenience. Your attention to this issue is greatly appreciated.

Sincerely,

Yongye Wu

[protected]

Confidential Information Hidden: This section contains confidential information visible to verified First Abu Dhabi Bank [FAB] representatives only. If you are affiliated with First Abu Dhabi Bank [FAB], please claim your business to access these details.

Helpful? 1 0

0 comments

Add a comment

First Abu Dhabi Bank [FAB] - blocked amount for more than a month 3

Resolved

First Abu Dhabi Bank [FAB] - issuance of clearance letter 1

First Abu Dhabi Bank [FAB] - No liability letter

First Abu Dhabi Bank [FAB] - liability letter

First Abu Dhabi Bank [FAB] - no response on customer care number + emails 4

First Abu Dhabi Bank [FAB] - FAB Property management

First Abu Dhabi Bank [FAB] - Credit card clouser status Card ending 4 digit 3953

First Abu Dhabi Bank [FAB] - Mortgage

First Abu Dhabi Bank [FAB] - Delay in Refund for ADC IPO

First Abu Dhabi Bank [FAB] - Credit card

View all First Abu Dhabi Bank [FAB] reviews and complaints

First Abu Dhabi Bank [FAB] Contacts

First Abu Dhabi Bank [FAB] phone numbers

+971 600 525 500
+971 600 525 500

Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 600 525 500 phone number 26 26 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 600 525 500 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 600 525 500 phone number 47 47 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 600 525 500 phone number

Customer Service

+971 26 811 511
+971 26 811 511

Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 26 811 511 phone number 8 8 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 26 811 511 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 26 811 511 phone number 12 12 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 26 811 511 phone number

International

+971 23 053 888
+971 23 053 888

Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 23 053 888 phone number 3 3 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 23 053 888 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 23 053 888 phone number 7 7 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 23 053 888 phone number

Financial Institution Group

+971 24 105 101
+971 24 105 101

Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 24 105 101 phone number 2 2 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 24 105 101 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 24 105 101 phone number 6 6 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 24 105 101 phone number

GOV Client Services

+971 46 079 722
+971 46 079 722

Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 46 079 722 phone number 0 0 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 46 079 722 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 46 079 722 phone number 7 7 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 46 079 722 phone number

MNC & IBG Client Services

+917 43 710 444
+917 43 710 444

Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +917 43 710 444 phone number 0 0 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +917 43 710 444 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 43 710 444 phone number 6 6 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 43 710 444 phone number

CMB Client Services

+917 26 920 404
+917 26 920 404

Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +917 26 920 404 phone number 1 1 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +917 26 920 404 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 26 920 404 phone number 5 5 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 26 920 404 phone number

CMB Client Services

+971 43 710 400
+971 43 710 400

Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 43 710 400 phone number 0 0 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 43 710 400 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 43 710 400 phone number 5 5 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 43 710 400 phone number

CBG Client Services

+917 23 053 777
+917 23 053 777

Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +917 23 053 777 phone number 0 0 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +917 23 053 777 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 23 053 777 phone number 6 6 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +917 23 053 777 phone number

CBG Client Services

+971 26 919 800
+971 26 919 800

Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 26 919 800 phone number 5 5 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 26 919 800 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 26 919 800 phone number 10 10 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 26 919 800 phone number

Abu Dhabi Office

+971 44 245 760
+971 44 245 760

Click up if you have successfully reached First Abu Dhabi Bank [FAB] by calling +971 44 245 760 phone number 6 6 users reported that they have successfully reached First Abu Dhabi Bank [FAB] by calling +971 44 245 760 phone number Click down if you have unsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 44 245 760 phone number 8 8 users reported that they have UNsuccessfully reached First Abu Dhabi Bank [FAB] by calling +971 44 245 760 phone number

Dubai Office

More phone numbers

First Abu Dhabi Bank [FAB] emails

customer.service@fgb.ae

100%
Confidence score: 100%

Support

First Abu Dhabi Bank [FAB] address

FAB Building, Khalifa Business Park 1. Al Qurum, PO Box 6316, Abu Dhabi, United Arab Emirates

First Abu Dhabi Bank [FAB] social media
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 31, 2024