Menu
For Business Write a review File a complaint
Food Network Customer Service Phone, Email, Contacts

Food Network
Reviews and Complaints

www.foodnetwork.com

Learn how the rating is calculated

1.1 3 Reviews 231 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Food Network Complaints 231

ComplaintsBoard
J
6:40 pm EDT

Food Network beat bobby flay show

I just watched Giada double dip her spoon in dishes meant for other judges on season 18 episode 8 of beat bobby flay, you can clearly see Giada dip her spoon in one pan, and then use the same spoon to taste the second pot WITHOUT wiping or using a different spoon! How unsanitary! How did you not catch that in the episode? How do you know if she doesnt have something contagious? You can clearly see her double dip her spoon!

Read full review of Food Network
Hide full review
ComplaintsBoard
S
10:06 am EDT

Food Network guy fieri

I am so sick of Fieri being on so much on your Food Network that I have only recorded the more interesting shows so that I can skip ANY thing with Fieri in it. Additionally, many of the episodes of Diners, Drive-Ins and Dives are repeats of repeats of repeats of repeats! Just how much of Food Network do he own? He has never been very entertaining, and with all the repeats, I try to avoid anything on your network that is even closely located to any of the programs he show up on, including "Best Thing I Ever Ate"! And, I used to enjoy that show. How about we try new shows and eliminate Fieri from any location on the network? If something isn't done, I will abandon the network altogether! While that won't matter to you one bit, I will have t he satisfaction of not having to watch any program where Fieri pops up. Sorry, but he has to go!

Read full review of Food Network and 1 comment
Hide full review
1 comment
Add a comment
M
M
memoe 1
US
Jun 27, 2022 6:04 pm EDT

I agree to some extent about Guy. He does seem to have more shows than anyone and his yelling starts getting old really fast. There are so many other people that had shows and they were fun to watch. Bring back the cake bakers and move these stale guys onto the cooking channel, or better yet start a Guy Fieri channel and let them gather on that.

ComplaintsBoard
S
10:36 am EDT

Food Network food network cookware set

I purchased a Food Network Cookware Set in November of 2018. I hand wash all of my pots and pans, and do not use metal utensils in them. But still, the ceramic coating on one saucepan is chipping away. I purchased this set, as it was said to be a quality set, and because of the lifetime warranty.
How do I go about getting a replacement saucepan under the lifetime warranty?
Thank you,
Stephanie Clark

Read full review of Food Network
Hide full review
ComplaintsBoard
M
4:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Food Network ceramic coated cookware set

I was given the food Network 10 piece cookware set for my birthday December 2018, my sister purchased it from Kohl's online. I was so excited to get this especially since it is a food Network set. Thinking it had to be of superior quality. I have used the set less than 6 months and I take very good care if my kitchen ware. I just can't seem to keep the outsides of the pans from discoloring no matter how careful I am and how well I clean them. They are badly discolored and don't know how to correct this. I don't want to use steel wool or anything too abrasive, I don't want to scratch them. Also the worst thing has been one of the large lids totally shattered for no reason. I had just hand washed it and placed it in the dish drainer. I put a nylon spatula that I had just washed next to it in the drainer and I was shocked as the glass from the lid shattered without any warning going everywhere it was like an explosion of glass. I have splinters of glass in my hands and have one less pan lid. I really don't know what to do about these issues?

Read full review of Food Network
Hide full review
ComplaintsBoard
F
1:05 pm EDT

Food Network hair touching

Please tell Rachel Ray to stop messing with her hair/scalp. We see her constantly scratching her scalp or pushing her hair out of her face and then touching her food. I don't think I'd ever be able to eat her cooking because of it. I love her recipes and have tried several of them.
Rachel Ray is an amazing chef but with the hair touching then right away touching her food is sickening.
Thank you so much.

Read full review of Food Network
Hide full review
ComplaintsBoard
G
11:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Food Network 8” enamel non stick fry pan

We have one of food network enamel 8" non stick fry pans.

Problem!

The frypan is no longer non stick.

We use this pan often for many rent types of food but everything sticks to it.

We do not use metal utensils and there are no scratches in the no. Stick surface.

This is my second attempt to get this information to you. I hope it goes thru this time.

Read full review of Food Network
View 0 more photos
Hide full review
ComplaintsBoard
J
10:38 am EDT

Food Network set of 4o pc white ripple dinnerware

I recently bought a 2nd set of ripple dinnerware at my local Kohl's yesterday April 14, 2019 I After I unboxed them, hand washed them, then I noticed that the box was short 1 salad plate. I am asking you to please provide me with a replacement salad plate.

Please advise me as to what you can do to resolve this issue.

Thank You,

Janet LeBreton
18 Moneta Ct
Mt. Laurel NJ 08054
[protected]
[protected]@mtlaurelschools.org

Read full review of Food Network
Update by Janet LeBreton
Apr 15, 2019 10:39 am EDT

Please resolve this issue.

Hide full review
ComplaintsBoard
D
9:17 am EDT

Food Network food network 12" cast iron skillet

I purchased a 12" Cast Iron Skillet from Kohl's online, it was shipped in a box with no inner packaging and when it arrived and I opened the box the handle was busted off..

Had I been cooking with this and the handle broke I could of suffered some serious damage to myself, or anything in my kitchen.

This is the first food network product I have purchased and it will be they last. I will return the item to Kohl's for a full refund, which is just an added hassle, however I feel the product was poorly made and thought you should know the poor product quality since it has your name on it.
Thank you

Read full review of Food Network
View 0 more photos
Hide full review
ComplaintsBoard
S
1:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Food Network food network ceramic 10 pc cookware set

I bought these pans for my son for Christmas, and we are very dissatisfied with them. Everything sticks, they are very difficult to clean, and they scratch very easily. These problems began immediately. I bought these because they are a Food Network product and assumed they would be durable. The Food Network should stand by the products they put their brand on, rather than plying this low quality, disposable crap.

Read full review of Food Network
Hide full review
ComplaintsBoard
J
1:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Food Network 12" copper ceramic deep skillet

I have on of these skillets that I thoroughly enjoy cooking with. I tried to buy a second one to use with it, but I've had to return 2 of them because when heated up they both bowed down leaving only about 1 square inch in contact with my glass top oven. I am extremely disappointed that I am unable to buy a second skillet with the same quality and results as my original one.

Read full review of Food Network
Hide full review
ComplaintsBoard
A
5:40 pm EST

Food Network 10-pc. nonstick ceramic copper cookware set

I received this set for Christmas 2018. Along with this I got wooden and silicone spoons and spatulas. Two of the pans have already became discolored (non stick is not working) and the same two pans have small chips already. I done my research on this type of pans and have washed in the dishwasher, emersed hot pans in water, used utensils that could chip, or used on high heat. I have been trying to find a phone number that will get a person with customer service and got nowhere. I thought there was a lifetime limited warranty but again can not find any info. This is very frustrating to not even be able to get a number to a live person for a question.

Read full review of Food Network
Hide full review
ComplaintsBoard
T
6:03 am EST

Food Network food network knife butcher block

I have a Food Network Knife Butcher Block set that I purchased at Kohls. Several months ago, one of the steak knives tip broke when my husband was using it. I thought it was something he had done so we threw the knife away. This weekend I was cutting vegetables and the tip broke off for me. It was in the food and I noticed the piece before realizing the knife had broke. Now I am afraid to even use them for fear that this could happen with the rest of them. Kohls no longer carries Food Network Butcher Blocks Knife sets. Maybe this is why. What can I do since this was supposed to have a lifetime warranty.

Read full review of Food Network
Hide full review
ComplaintsBoard
A
10:23 am EST

Food Network 12 in anodized non stick pan

Hi! I ordered this pan before Christmas 2018 and immediately it has sort of warped in the middle it is higher in the center and a well like a moat around the edges. Of course this is exaggerated but trying to give an idea of issue . I am unhappy with this pan and wish to find a way to replace with something better. Please contact me to help me resolve this issue

Ann C

Read full review of Food Network
View 0 more photos
Hide full review
ComplaintsBoard
L
10:33 am EST

Food Network food network 3pc cookie sheet set

I received these cookie sheets as a early Christmas presents because it was going to be my first time hosting Christmas Dinner. I used this cookie sheets to bake cookies the cookies said to bake for 12 minutes at the 7 minute mark the cookies I had put on the baking sheet were burnt to a crisp! So there went my Deseret for Christmas dinner. I thought it was just a fluke and so I decided to try them again and make cinnamon buns for breakfast the next day. Place them on the sheet and into the oven they went. These had to be cooked for 12 minutes as well. I smelt something burning when I looked into my oven the bottoms on my cinnamon buns were black and the tops were still not cooked. Into the garbage they went with the cookies. I am beyond disappointed because I have other food network products and love them but this cookie sheets stink! Honestly I would like a refund or cooking sheets that actually don't burn my food

Read full review of Food Network
Hide full review
ComplaintsBoard
P
8:00 pm EST

Food Network 8 qt stainless steel pot with lid and strainer (pasta pot)

So I just ordered the 8 qt stainless steel pot with strainer (pasta pot) and lid. I ordered it from kolhs using a gift card that I got for christmas. It came in last week, I washed it and put it away. I went to use it today and it was great then all of a sudden the pot is on fire. I used this pot one time and now it is burnt and destroyed. Kind of upset because I was so excited for this pan. 😞 not sure what to do at this point. I threw out the box it came in last week and garbage day was today.

Read full review of Food Network
Hide full review
ComplaintsBoard
D
6:08 pm EST

Food Network commercials

I'll deal with the disgusting eczema commercial. I'll deal with the pimple popper show commercial. I don't like watching those between viewing all the delicious food the Food Network has to offer, but I'll deal. What I find unacceptable are the blatantly political new york times commercials. Makes me sick to my stomach. I watch daily. Our resturant isn't doing the best right now and so I watch at least 4 or 5 hours a day just trying to become more food savvy. Food Network is my channel of choice 12 hours a day, 363 days a year. Don't make me go to Animal Planet.

Read full review of Food Network
Hide full review
ComplaintsBoard
L
11:59 am EST

Food Network white coated fry pans purchased from kohls in a two pack

When I purchased the fry pans I loved them so much, I went and bought a full set of copper coated ceramic pans. I really loved them.

I have purchased them for house warming gifts and Christmas gifts.

Now my white coated ceramic pan is turning black on the bottom after cooking chopped beef. I can not clean it and it is sticking every time I clean it.

Read full review of Food Network
Hide full review
ComplaintsBoard
B
10:25 am EST

Food Network 10 nesting glass bowls

When using my larger glass bowl in the microwave on defrost it cracked the whole way down. Creating a little piece that came out into my food. I threw away 2 pounds of meat. We obviously couldn't eat it.

20 minutes later my husband was putting grease in a bowl and bottom fell out of the smaller bowl.

These temperature differences should not crack glass, they were not extreme.

My husband and father both work at a glass factory and said the glass is not tempered correctly.

Now I have 8 bowls that I'm afraid to use.

Read full review of Food Network
View 0 more photos
Hide full review
ComplaintsBoard
N
7:52 am EST

Food Network cutlery set; paring knife

I have a lifetime warranty Food Network cutlery set that I had purchased at Kohls, I don't have the date or the receipt. On December 11, 2018 I was cutting bar cookies (they were not burnt :) ). The tip of my paring knife broke off into my cookies.
I am not sure how this could be resolved. I would be happy to receive a new paring knife to replace this one if they are still available to match my set. I have my set sitting on my counter so I would like it to match the one that I have. I have been told by Kohls that they no longer carry that product that I need to contact Food Network. Can't find information on where or how to do that.

Read full review of Food Network and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
T
T
Tina Marie Kunder
US
Jan 22, 2019 9:46 am EST

The same thing happened to me except this is now the 2nd knife that the tip broke. I am almost afraid to use them. Did you have any luck with this issue.

ComplaintsBoard
T
6:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Food Network roasting pan non stick

Roasting pan non stick was used once or twice and the bottom is peeling. The pan is very nice and comes with a roasting rack to lift large items such as a large tyrkey. I am very unhappy that this pan is peeling on the bottom and has hardly been used. I can not use this pan for fear that the peeling pieces from the bottom will end up in my food. It was purchased from Kohls .

Read full review of Food Network
Hide full review

Food Network Reviews 0

Looks like Food Network has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Food Network, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Food Network

Screenshot Food Network
Food Network is a culinary-focused website offering a variety of recipes, cooking tips, and video tutorials. It features content from celebrity chefs and cooking shows, providing users with resources for meal planning and food education. The site also includes a blog with food trends and kitchen gadget reviews.
How to file a complaint about Food Network?

Here is a comprehensive guide on how to file a complaint against Food Network on ComplaintsBoard.com:

1. Log in or Create an Account**:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form**:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title**:
- Summarize the main issue you have with Food Network in the 'Complaint Title' section.

4. Detailing the Experience**:
- Provide detailed information about your experience with Food Network. Mention key areas of concern, any transactions, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching Supporting Documents**:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields**:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission**:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process**:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions**:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow each step carefully to effectively file your complaint against Food Network.

Overview of Food Network complaint handling

Food Network reviews first appeared on Complaints Board on Apr 29, 2009. The latest review Mixed Feelings About FoodNetwork was posted on May 17, 2024. The latest complaint all drama was resolved on Jan 26, 2013. Food Network has an average consumer rating of 1 stars from 234 reviews. Food Network has resolved 5 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.0
176 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Food Network Contacts

  2. Food Network phone numbers
    +1 (212) 398-8836
    +1 (212) 398-8836
    Click up if you have successfully reached Food Network by calling +1 (212) 398-8836 phone number 0 0 users reported that they have successfully reached Food Network by calling +1 (212) 398-8836 phone number Click down if you have unsuccessfully reached Food Network by calling +1 (212) 398-8836 phone number 0 0 users reported that they have UNsuccessfully reached Food Network by calling +1 (212) 398-8836 phone number
    +1 (877) 817-4393
    +1 (877) 817-4393
    Click up if you have successfully reached Food Network by calling +1 (877) 817-4393 phone number 0 0 users reported that they have successfully reached Food Network by calling +1 (877) 817-4393 phone number Click down if you have unsuccessfully reached Food Network by calling +1 (877) 817-4393 phone number 0 0 users reported that they have UNsuccessfully reached Food Network by calling +1 (877) 817-4393 phone number
    Customer Service Department
  3. Food Network emails
  4. Food Network address
    75 Ninth Ave, New York, New York, 10011, United States
  5. Food Network social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 03, 2024
  7. View all Food Network contacts
Food Network Category
Food Network is ranked 1 among 152 companies in the Food and Beverages category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.