FreedomLeg.com’s earns a 2.3-star rating from 3 reviews, showing that the majority of mobility-impaired customers are somewhat dissatisfied with their walking aid.
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forward mobility
I have had multiple ankle surgeries and was looking for a non weight bearing ankle brace. I thought that the freedom Leg was the answer and Wow, how I was wrong. I purchased the brace and tried it on in my house and it hurt my inner thigh so bad, I am not able to use. I called the company and that was a waste of time. They have on there website 100% money back guarantee. The company doesn't answer the phone, nor do they call you back. Horrible business practices! We should start a class action lawsuit against this company. This is a total waste of time and money! Do not purchase!
Replied
unprofessional / refuse to refund
This company over charges in the first place, but I bought the freedom leg brace.. I should have not bought this. very bad design. the video showing the girl walking so easy, she had a lot of practice to try to make it look easy.. the company has refused to give me a receipt and failed to give me a return. they say I have 14 days to return here it is day 5 and they will not return any more of my calls and the online customer service was very rude and cut me off the conversation. I have documented and recorded the phone call. I have delt with bad companies like this in the past.. and I am prepared to sue. DO NOT BUY ANYTHING FROM THEM>> They do not hold a professional company. and no one ever answers the phone it always goes to voice mail... I want my MONEY BACK
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you,
Marlana Smith
returned product - refund guaranteed - no refund
Returned Freedom Leg Off-Loading brace (cost $449 - pd with credit card) in August 2011 after receiving authorized return number MS080801 from company. FedEx online record shows it was delivered to 170 W Dayton St Ste 102A, Edmonds, WA 98020 on August 22, 2011 at 3;54 p.m. No refund received. Cannot get reply from phone messages left or emails. Contacted...
Read full review of FreedomLeg.com and 17 commentsIs FreedomLeg.com Legit?
FreedomLeg.com earns a trustworthiness rating of 55%
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Freedomleg.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several mixed reviews for FreedomLeg.com have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
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However ComplaintsBoard has detected that:
- FreedomLeg.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to FreedomLeg.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We have detected an internal review system on FreedomLeg.com's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
- We conducted a search on social media and found several negative reviews related to FreedomLeg.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Overview of FreedomLeg.com complaint handling
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FreedomLeg.com Contacts
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FreedomLeg.com phone numbers+1 (888) 816-8127+1 (888) 816-8127Click up if you have successfully reached FreedomLeg.com by calling +1 (888) 816-8127 phone number 0 0 users reported that they have successfully reached FreedomLeg.com by calling +1 (888) 816-8127 phone number Click down if you have unsuccessfully reached FreedomLeg.com by calling +1 (888) 816-8127 phone number 0 0 users reported that they have UNsuccessfully reached FreedomLeg.com by calling +1 (888) 816-8127 phone number
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FreedomLeg.com emailsmarlana@fwdmobility.com100%Confidence score: 100%Supportinfo@fwdmobility.com100%Confidence score: 100%Supportinfo@freedomleg.com78%Confidence score: 78%supportrogerf@freedomleg.com60%Confidence score: 60%
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FreedomLeg.com addressPO Box 1211, Edmonds, Washington, 98020, United States
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FreedomLeg.com social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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