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Gameloft

Gameloft review: unauthorised subscription 31

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Author of the review
10:28 pm EDT
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received an SMS saying I have been charged £0.99 for subscribing to gameloft, I have never heard of gameloft let alone subscribed to it.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

31 comments
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klezros
GB
Feb 09, 2013 2:54 pm EST

I am suffering with the same problem had never heard of gameloft until i found they were charging me £3 a month for a subscription through my mobile phone. I have cancelled once and now they have started again, so again I am trying to cancel. I don't know where to go for help or to complain, surely this is not legal? klezros

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mulawarman
ID
Sep 23, 2014 9:22 am EDT

Why my game can't open ( total qonquest)

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zainksa
SA
Oct 07, 2016 1:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am suffering from the same problem had never heard of Gameloft until I found they were charging me SAR 5 a week for a subscription through my mobile phone. I have cancelled once and now they have started again, so again I am trying to cancel. I don't know where to go for help or to complain, surely this is not legal?

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.a.g.a.
PK
Mar 16, 2019 7:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm banned without being informed

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O'brady
US
Mar 26, 2019 6:45 pm EDT

Last 4 days been slow loading, today wont load since 1am it says loading at 71% and nothing ive re set The modem and the computer

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SNOOPY00
US
May 27, 2019 12:03 pm EDT

I got bannd from my account March of empier some guy think i hack his account not true he told me in Line app that LAZ hack his account know he blame me because I choose to be HUN ALLIANCE SIDE some guy name TheOne got me bannd for no reason

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Mahad Irfan
US
Jul 17, 2019 8:37 pm EDT

Plz fix it

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Game Boost Entertainment
US
Jul 30, 2019 11:37 pm EDT

His right give back his 1 gold and 3 common pack

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Game Boost Entertainment
US
Aug 05, 2019 6:17 am EDT

Today when Iwas playing real football . I klick in gold pack .The game din, t give me the pack and toke the gold for nothing.Afrer that I got a 3 common but the game did not give the 3 common player.

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Qayyim Smith
US
Aug 25, 2019 10:49 pm EDT

I have do nothing. I just play the game properly. When i open the game again and i have been banned from the game. I lost all my marks in leaderboard and it says i cannot play the game for 7 days. I hope you will consider my complaint.

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Karthik Goyal
US
Sep 15, 2019 6:09 am EDT

My game has been banned please solve my complaint…?

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Jiwoo Lee
US
Sep 30, 2019 6:13 pm EDT

I was finishing a race and then suddenly I was banned from the game. I had done nothing wrong, but it just banned me out, so I'm SO FRUSTRATED

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EdgarOlike
NG
Oct 13, 2019 8:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Greetings, while I was playing Gameloft REAL FOOTBALL 2017 I got banned unjustly, saying I couldn't proceed further on the game.

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Moulali
IN
Jan 15, 2020 10:51 pm EST

I transfer gamsoft race game 100 rupees my account money transfer complete but race game walet no money please my request accept 😭😭

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9293730475
US
May 04, 2020 7:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hello asphalt 9 hackers were increasing day by day mainly s.p.q.r clubs from the Italy and BD tigers from Bangladesh are hacking the game and they were playing not a particular time they were playing like that since one year so please ban them and their ids are not obtained to me so please ban them and you can check their game play

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Stewart Schaniel
US
Aug 03, 2022 5:12 am EDT

I was banned for 7 days over the to many 3 mails used for codes for the roma. No where did it say only 1 per person and all 3 of my emails are current and actively actively used. And it says my account will be reset when I've spend alot of money on the game

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Ashraful Alam
US
Oct 10, 2022 11:04 pm EDT

MOE authority is not acting fair by banning one side production castles ban or un ban. giving benifit of making so many rss by taking one sided action. legal action can be taken if dont return our production castles(Helping castles) or ban other teams production castles too

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Mickeyboy
berlin conn., US
Oct 19, 2022 12:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have been playing asphalt 9 for several year's now for some reason i'm not able to play. I've been locked out of the game Why?

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James Gomez Wise
US
Nov 07, 2022 12:34 pm EST

hi my name is James and i really love playing asphalt 9 and the problem i have got is the around the world season tier 48 i have been doing a lot a racing on asphalt 9 and the number has not gone down it is stuck at over 300, How can i get the number down when it is just stuck on over 300 please tell me

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James Strothers
US
Jan 01, 2023 7:35 pm EST

gc not working for our fac RobRoysWAy 24th december

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herobrine
US
Jan 29, 2023 9:21 pm EST

I'm not complaining, but on my Chromebook i play asphalt 8 on, in November my computer couldn't handle the update. but on the 20 of January, my computer cold handle that update from the 15 of January and i had to restart with the starting car even though before i had a astin martin victor and 5 other cars. is that normal?

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MissionSBinnow
US
Mar 04, 2023 11:46 pm EST

Your matchmaking system is rigged! i have to face cars a tier above when i'm still in silver/gold/platinum league! it's both stupid and unfair!

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James Gomez Wise
US
Mar 18, 2023 12:25 pm EDT

hi my name is James and i really love playing asphalt 9 and the problem what i have got is that i have done 2 days of racing and the season is still stuck on tiers 12 and 13 and it hasnt moved and it is staying that it is still on 320 to get to tier 13 and it is just far to slow of moving and i have really had enough of it

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MissionSBinnow
US
Mar 19, 2023 2:33 am EDT

Gameloft, your game physics is stupidly, some races with a potential win ended being ruined by some goofy ahh physics, like immeadiately wrecking upon hitting an obstacle, car flip on its side when wallride, barrel roll mechanics decided to stop working and have the car landed on the its topside.

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Sherry Woodfin Hasty
US
Apr 02, 2023 2:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

For the last 4 months I have been charged a fee of $23.47 from GameValour.com. I have no idea what this charge is for, and I am notifying my credit card to block your charges. I am a retired 73 yo woman, living on Social Security. I cannot afford this charge!

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James Gomez Wise
US
Apr 09, 2023 10:07 am EDT

hi my name is James and i really love playing asphalt 9 and the problem is that i have got is that i was playing April Fuels on Asphalt 9 and i did two 360 konkdowns but it didnt give me the reward after i did the two 360 knokdowns when i have already done them

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James Wise
US
Oct 11, 2023 5:57 pm EDT

Hi my name is James and i really love playing asphalt 9 and the problem is the asphalt update hasnt happened yet and i cant play asphalt 9 without the season update so when is the update happening because i cant play the game without the update

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Kelly Gomez Wise
US
Nov 25, 2023 3:59 pm EST

Hi my name is James and i really playing Asphalt 9 Legends but the problem that i have still got is that i cant purchase anything on this game and it has been over 2 or 3 weeks that i havent been able to purchase anything on this game so what is going on and i have really had enough

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Kelly Gomez Wise
US
Dec 02, 2023 9:37 am EST

Hi my name is James am i will not b playing asphalt 9 until u sort out my purchase problem because i have really had enough

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westboy
camborne, GB
Jan 24, 2024 8:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

why is it i can empty a complete round of bullets into a enemy and he do not die he turns around and kills me .

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westboy
camborne, GB
Feb 04, 2024 6:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

the shields should be banned and cut the bombing out , i find games are fixed by you , I am a very good shot and sometimes you cannot kill an enamy because its there turn to win is that correct.

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  3. Gameloft emails
  4. Gameloft address
    14 Rue Auber, 5th floor, Paris, New York, 75009, France
  5. Gameloft social media
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    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Gameloft Category
Gameloft is ranked 11 among 87 companies in the Computer and Video Games category