Menu
For Business Write a review File a complaint
Georgia Power

Georgia Power review: Electric

M
Author of the review
5:07 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been sick and got outrageous electric bills, one month even when i wasn't in the house for a month for the amount of $530 back in July 2023, when I was out of state and my ac turned off. I complained and they sent a tech to check my meter but never got back with me, then kept charging me. My bill is $1945 and past due $1535. I have been sick had major surgeries, medical letters, told them I was victim of crime/domestic violence. But they want me to pay past due by Oct 9 and have been rude inconsiderate to me. I have two minors and I have medical conditions my doctor said that I can't have power disconnected. They still don't want to give me payment arrangement. A supervisor called me and said she can't do anything. Then she said someone from energy assistance with GA power will call me , named Brandy, but then a Tammy called me just gave me a list of agencies to call. I told her I tried all this, most out of my area can't won't help and that the LHeap program is only open January 2024. They still want met to pay the total $1535 by Oct 9 and are unreasonable!

I can't pay and won't survive a disconnection.

I talked to Tammy, she won't transfer me to her supervisor Brandy as previous superviosr Potthinger told me.

She transfered me to customer service and Jamie was really rude and made me wait 39 mins and hung up on me.

Please help. Thank you

Desired outcome: Get payment arrangement of $200 weekly , auto payments if needed starting Friday Oct 6 until total balance is paid.

0 comments
Add a comment

More Georgia Power reviews & complaints

Georgia Power - Additional deposit required 33
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Georgia Power - Smart meter 35
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Georgia Power - Fees for a "returned check" that wasn't sent for payment 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Georgia Power - liars and theifs
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Georgia Power Contacts

  2. Georgia Power phone numbers
    +1 (888) 660-5890
    +1 (888) 660-5890
    Click up if you have successfully reached Georgia Power by calling +1 (888) 660-5890 phone number 0 0 users reported that they have successfully reached Georgia Power by calling +1 (888) 660-5890 phone number Click down if you have unsuccessfully reached Georgia Power by calling +1 (888) 660-5890 phone number 0 0 users reported that they have UNsuccessfully reached Georgia Power by calling +1 (888) 660-5890 phone number
    All Residential Customer Service
    +1 (888) 655-5888
    +1 (888) 655-5888
    Click up if you have successfully reached Georgia Power by calling +1 (888) 655-5888 phone number 0 0 users reported that they have successfully reached Georgia Power by calling +1 (888) 655-5888 phone number Click down if you have unsuccessfully reached Georgia Power by calling +1 (888) 655-5888 phone number 0 0 users reported that they have UNsuccessfully reached Georgia Power by calling +1 (888) 655-5888 phone number
    Business Customer Service
    +1 (888) 891-0938
    +1 (888) 891-0938
    Click up if you have successfully reached Georgia Power by calling +1 (888) 891-0938 phone number 1 1 users reported that they have successfully reached Georgia Power by calling +1 (888) 891-0938 phone number Click down if you have unsuccessfully reached Georgia Power by calling +1 (888) 891-0938 phone number 1 1 users reported that they have UNsuccessfully reached Georgia Power by calling +1 (888) 891-0938 phone number
    Report a Power Outage
    More phone numbers
  3. Georgia Power emails
  4. Georgia Power address
    241 Ralph McGill Blvd NE 10th fl Bin 10105, Atlanta, Georgia, 30308-3374, United States
  5. Georgia Power social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024