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GiftsnIdeas
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1.2 103 Complaints
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GiftsnIdeas Complaints 103

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E
6:32 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This site is ridiculous! 3 weeks ago I placed an order, when UPS tried to deliver it I was told it was not the correct address so instead of contacting me to deal with it, they sent the shipment back. After it'd been sent back I gave them instructions to just send it to the local UPS office for pick up but no, they tried sending it to the 'wrong' addre...

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ComplaintsBoard
G
7:57 pm EST

GiftsnIdeas customer 'service' agents barely speak english and telephone line keeps cutting out

Failure to deliver. Customer 'service' agents barely speak English and telephone line keeps cutting out. Same old lies about speaking with their 'local partner' to find out why they haven't delivered. By speaking with UPS it transpires the retailer (giftsnideas.com) voided the UPS order prior to collection.

Liars. Cheats. Scammers. Avoid at all costs.

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Adam (CSM)
IN
May 07, 2012 8:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi Gined,
I am sorry for not observing this website before. I am the Customer Service Manager for Giftsnideas.com. Firstly, we apologize for the inconvenience caused to you. We would like to resolve your problem.However we were not able to find your order number. We want to improve this and if your complaint still hasn't been answered to or looked at, kindly drop one more mail with your order number at our customer service id or call us at [protected], I will try my level best to fix these problems and try to ensure that the right action is taken.
We sincerely apologize once again for the troubles caused to you.

Thank you
Adam
Customer Service Manager

ComplaintsBoard
F
1:43 pm EDT

GiftsnIdeas past mother's day my order to poland with giftsnideas.com was not delivered on time

Past Mother's Day my order to Poland with giftsnideas.com was not delivered on time. When it arrived contents were spoiled.

3 weeks ago I ordered from www.giftbasketsoverseas.com for Father's Day, a bit more expensive but the order arrived next day and worth the money paid.

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Shaolinba
US
Aug 22, 2023 5:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ordered a holiday gift. Was 3 weeks late and I told them dont bother. Then they delivered a package with the picture attached when I paid $100. I complained and they dodged me over and over saying they would respond but never did. After constant contacting they offered a 10% discount. Unacceptable.

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GregoryVA
US
Jun 28, 2023 12:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Order a birthday cake for next day delivery. Cake never delivered. Don’t advertise next day delivery if you can not fulfill. Say they have 24/7 customer support. No one answer phone calls, no one responds to chat messages or emails. Do not use this services your order will never be delivered

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Juhi Dubey
US
Aug 01, 2022 7:03 am EDT

Hi,

I have ordered choco truffles cake frok giftsnideas whose delivery date- 23rd july 2022. And the delivery location-Glasgow UK. This is to inform you all that it didnt get deliver.. Please file a complaint and refund my amount ASAP…

My order number:-[protected]

Regards,

Juhi Dubey

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suthansee
US
May 05, 2019 6:29 pm EDT

The gift that i sent was not delivered yet and they are not responding

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Imran cheema67
SA
Mar 20, 2019 10:42 pm EDT

You guys did the most pathetic thing...
same order spoiled twice in a year and bunch of lies
last year u guys could not deliver and even did not reimburse the money...

Are u not tired of fraud?
this year the same thing happened.
I have many friend using your website.. surely will advise them to refrain immediately

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Papaboy
GB
Feb 11, 2019 11:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I shipped flowers for my friend's birthday which were due to arrive Friday 18th January 2019. Nothing was received and money £50 was taken.
The company is giftsnideas.com and I now wish I had read the reviews before using them. My contact email is jaygord@gmail.com. My name is Mr J Gordon.

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manaswitha
US
Sep 18, 2018 10:00 am EDT

my order number is [protected] i just want to track my order but you have such a worst customer service who isn't bothered of the customer satisfaction and they don't even provide a prompt reply . such a worst service u people have

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Robbert1111
US
Aug 21, 2018 3:24 am EDT

Order for Valentine's day was delivered two days late. The website promises 'On time delivery' and 'Refund if not satisfied'.
Contacting Customer Service via Live Chat is an impossibility (scam service). Mail conversation is very slow, and no answer to the questions asked, only sweet words and apologies.

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Ellen Hoey
US
Aug 20, 2018 9:44 pm EDT

Name: Ellen Hoey
25 Hooker St
Central falls RI 02863
USA

Recipient:
Ayane Umosa
Ishikawa uruma city
Okinawa Japan
( not full address)

You should be able to locate order
It was a fruit basket to be delivered on 5/8/18
Thank you.

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may llanos
US
Aug 15, 2018 8:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered on your website and got confirmation with my order number [protected]. It was supposed to be delivered on June 30, 2018 but you failed to do so. And the support agents in your live chat are ignoring my messages now. I need the refund of $70 since you failed to comply.

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Overview of GiftsnIdeas complaint handling

GiftsnIdeas reviews first appeared on Complaints Board on Jul 26, 2011. The latest review Order was delivered only when recipient left the country was posted on Jan 28, 2023. The latest complaint not trustworthy, fake company was resolved on Feb 14, 2015. GiftsnIdeas has an average consumer rating of 1 stars from 103 reviews. GiftsnIdeas has resolved 5 complaints.
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  1. GiftsnIdeas Contacts

  2. GiftsnIdeas phone numbers
    +1 (415) 315-9697
    +1 (415) 315-9697
    Click up if you have successfully reached GiftsnIdeas by calling +1 (415) 315-9697 phone number 0 0 users reported that they have successfully reached GiftsnIdeas by calling +1 (415) 315-9697 phone number Click down if you have unsuccessfully reached GiftsnIdeas by calling +1 (415) 315-9697 phone number 0 0 users reported that they have UNsuccessfully reached GiftsnIdeas by calling +1 (415) 315-9697 phone number
    USA
    +44 203 286 5896
    +44 203 286 5896
    Click up if you have successfully reached GiftsnIdeas by calling +44 203 286 5896 phone number 1 1 users reported that they have successfully reached GiftsnIdeas by calling +44 203 286 5896 phone number Click down if you have unsuccessfully reached GiftsnIdeas by calling +44 203 286 5896 phone number 1 1 users reported that they have UNsuccessfully reached GiftsnIdeas by calling +44 203 286 5896 phone number
    United Kingdom
    +61 280 061 744
    +61 280 061 744
    Click up if you have successfully reached GiftsnIdeas by calling +61 280 061 744 phone number 0 0 users reported that they have successfully reached GiftsnIdeas by calling +61 280 061 744 phone number Click down if you have unsuccessfully reached GiftsnIdeas by calling +61 280 061 744 phone number 0 0 users reported that they have UNsuccessfully reached GiftsnIdeas by calling +61 280 061 744 phone number
    Australia
    +852 81 930 122
    +852 81 930 122
    Click up if you have successfully reached GiftsnIdeas by calling +852 81 930 122 phone number 0 0 users reported that they have successfully reached GiftsnIdeas by calling +852 81 930 122 phone number Click down if you have unsuccessfully reached GiftsnIdeas by calling +852 81 930 122 phone number 0 0 users reported that they have UNsuccessfully reached GiftsnIdeas by calling +852 81 930 122 phone number
    Hong Kong
    +91 402 373 9025
    +91 402 373 9025
    Click up if you have successfully reached GiftsnIdeas by calling +91 402 373 9025 phone number 0 0 users reported that they have successfully reached GiftsnIdeas by calling +91 402 373 9025 phone number Click down if you have unsuccessfully reached GiftsnIdeas by calling +91 402 373 9025 phone number 0 0 users reported that they have UNsuccessfully reached GiftsnIdeas by calling +91 402 373 9025 phone number
    India
    More phone numbers
  3. GiftsnIdeas emails
  4. GiftsnIdeas address
    PMB # 7044, 2711 Centerville Rd., Ste 112, Wilmington, Delaware, 19808, United States
  5. GiftsnIdeas social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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GiftsnIdeas is ranked 1204 among 1606 companies in the Online Shopping category

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