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I received a NOtice of Legal Actrion form Globe Teleocomes for not paying my internet bill of P3900 and in the letter i got it say that i need to pay P11, 000+ how come. Is Globe really sending this Legal notice from arboladura marcelo & associates law offices...
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i also encountered the above situation, i'm just wondering why globe telecom didn't trained very well their agent. Because i live in a province i just ask their agent to disconnect my internet, they answered me, that the globe will automatically disconnect it. After the incident i receive a legal demand saying i have to pay a total amount of 9, 036.98. my concerned is, why globe Telecom didn't advice their agent to explained to their customers what their company DO''S and DONT. How can i pay that amount ASAP if i don't have a money? i think GT always do that just to collect and collect money. do i need to pay that?
Same here. Sabi dti settle lahat bago materminate. Nung nasettle after a year may tumatawag para isettle daw remaining balance. Iba daw ang disconnect sa terminate, pero d nmn sinabi ng csr nila
I also received that Notice of Legal Actions and demanded me to appear to settle the issue where in fact I'm already residing in Canada and attempted a couple of times to terminate my plan since we will be migrating in Canada for good even before we came here and I also asked to be automatically terminated when it reaches it due date of 2 years and the CSR affirmed that it will be automatically terminate the account . The plan supposedly be terminated September 2013 but my father who is using the account still receiving the load of 300php which accumulated for 2100 but I haven't received any email or text message regarding this matter not until now August 14, 2014. I only received an email with attached pdf file the bills but the file is protected and cannot be open? IF THEY CANNOT REACHED THE CUSTOMER THROUGH CALL WHY NOT EMAIL?
I receive a text message today saying that my cell phone post paid account has been endorsed to their office which is Arboladura Marcelo Law Office. The funny thing is, my post paid plan which I abandoned after not being happy or satisfied with their services is Smart Communications. Now it makes me wonder if Globe Telecoms and Smart Communications really have the same consulting law office?
i have received a letter from ARQUILLO DELA CRUZ and ASSOCIATES LAW OFFICE stating that i have an unpaid balance to smart bro internet..after i have receive the letter 5 minutes ago a text message from an unknown number texted me saying the same information but different Law Firm..im kinda confuse why there are too law firm?would you recommend me to pay the said unpaid bill?
Hi, reading this. What happened to your unpaid bills? Thank you in advance
Guys, come to think of it.
Someone from a law firm would text you informing you that they would file a lawsuit against you for not paying your unsettled bill, when in fact, paying/hiring an attorney is much costly than chasing you on your unpaid account. Nothing to worry then.. :)
They just want you to pay your bill. That's all. :D The lawfirm thing is true though.
(My professor (and is an attorney) on Negotiable Instruments wayback in college, once taught us that..)
Hi guys i received a same complaint from alboladura mercelo law firm its just very dissapointing because after 8 months they contact my family from the philippines to let me know that i have outstanding balance from them if i dint pay them they are filing a complaint against me., , i asked my sister to cancel my post paid plan for me since i left the philippines 6 months ago but they dint let her they said i have to come over in person to cancel my plan which is very inconvient for me . I tried calling but nobody answering their land line to cancel my plan ...so i thought i should just let it be ...after 8 months their saying they are going to file a complaint against me.. I never use their service because i'm not satisfied on their service and now i have p5500 unpaid balance with no further notice from them
A Copy of Protective Order for MINERVA TOLIBAS of ADA LAW OFFICE
Hi,
Is MINERVA TOLIBAS AND MINERVA AVILA OF ADA LAW OFFICE are the same person?
Related issue...
Globe Telecom — unjust disruption of dsl service and disrespectful customer service
Question
I had a DSL connection with bayantel with a lock in period for 2 years term. The service was ok for 6 month not until it was taken over by Globe connection is intermitten mostly no internet servic for 3 months. I called customer service on the week 1 to consult the issue and it was forwarded to technical line and have not receive much help. Problem continues for 3 months with no proper service . I requested to cut the line and was advised that its automatically cut as agreed although it did not happen. Been calling support several times but no resolution provided thanks to thier poor service.
Now the law firm is calling to settle the unpaid bill or they will file a case . Is this fair? They demand to pay the 3 month bill with no internet connection provided.
I'm also having the same problem I had no connection for more than a month but they said that I still need to pay it.
Do you have an update on this? Did they really file a case on you? Coz it's funny, I heard that some people were able to get postpaid plans (mobile + service) and only pay the initial cost, and never pay the succeeding months after getting their unit, are able to walk away from it like nothing. My friend's friend did it TWICE (how come he was able to apply for another after his the first running away incident) and never received a case nor was chased by Globe or a law firm.
What Happened now? I just received my notice
I have this same, exact experience with globe. Much as i want to settle and just pay them, I'm afraid it will be much harder now if i pay the collection/law firm..
Is it possible to just pay directly to globe?
I'm also having the same problem. As of the moment I can't pay 9k+ bill cause I lost my job and I don't have savings. I'm so stressed with Globe specially I'm planning na mag abroad. Will that affect my Visa? Pls help me.
Hello mam.. Ano poh nangyari binayaran nyo nah bah..? Halus same tayu amount.. Last april pa nawala yung sa akin connection.. Pro yung amount na bill sa akin.. Same pa rin
Binayaran nyo po ba, may ganyan case po ako ngaun. need your opinion. ty
update po, i have the same case
same problem with mine, already deactivated sa globe home at globe one yet ang bill tumataas, , sabi ng agent ignore lang daw.
kamusta po inyo? anu pong nangyari? same problem with globe huhu
Globe and their attorneys are just a bunch of thieves!
The globe tumawag sa akin today dahil sa unpaid balance ko. But last month i already told them to cmterminate my plan since its 3months disconnected already. And also i dont have fund to pay the unpaid balance dahil wala na akong job. Sabi ng agent.. Kung e terminate ko ang plan kailangan ko bayaran ang unpaid balance na 3months at 2500 for termination pay at another 2months which according which according to the contract. At kung hindi daw ako makapagbayad they will transfer my case to CIC na makikita kahit saan na may record ako of delequent payment like sa banks or other government facilities.
Kailangan ko bang bayaran yun?
anu pong update sa case nyo?
how did you handle it po? binabayaan nyo nalang po ba
Binayaran nyo po b?
Hi, any update po to your case? Thank you
Same concern here, they're asking me to pay 3 months bill which I didn't use since we took of their modem after connecting to a different telco company. They keep sending these text messages reminding me to pay 6, 344.00 so replied back and asked for a billing statement. I am planning to consult a lawyer if they can really file a case against me on this and what would be the consequences for me in refusing to pay the bill.
We have the same case. Any update po?
Same case, any update po?
Sir, ganito prob ko now. Ano po ang nangyari sa case mo.
I received this message from their collection agency Admerex. It says:
Good day! This is a recorded call from Admerex Solutions, Inc, an accredited partner of Globe Telecom. We'd like to remind you to settle your outstanding balance today for your terminated Globe account. For inquiries or payment options, you may call us at [protected]/[protected] from 8 AM-5 PM or send us an email at globeremedial@admerexsolutions.com. If full payment has been made, please disregard this message and accept our thanks.
I don't want to pay it because they were not responsive at the time I was requesting for termination and the bill racked up to PhP 18, 000+.
What can they do to me if I didn't pay?
Ganto din nag message sakin 11k daw babayaran ko, anong nangyari sayo ma'am?
Hi just wondering I’ve been getting calls too even if I do not have unbilled balance.
Same here mnadispute ko na dati at wala na daw mabibill tapos tumawag sakin ngayon mga hayop sila di ko babayadan un di ko naman nagamit
Anong sabi ng globe sayo po? Did they come into your house or office to collect the payment?
Anu pong sbi ni globe? Same rin po skin my ng email frm bernalea and associates to pay e d ko nman ngagamit laki laki bbyaran ko
Useful blog. Thanks for sharing.
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Concern ito nang girlfriend ko about sa smart communications, di po siya naka tanggap nang items galing sa company tapos buwan2x nag e email yung smart for billing di po pinapansin nang gf ko kasi di niya natanggap ang items tapos ngayon nag email nang notice ang BUSTO AND ASSOCIATES LAW OFFICE na ang babayaran daw ay 11k + almost 12k...paano namin yan babayaran e wala ngang items na natanggap!
I have a problem naman with my old Wi-Fi account. I asked a globe agent how to transfer my WiFi since we were about to move out to another place and this agent told me na it's better to apply for a new account. And he will disconnect my old account. So that's what happened and now my old account bill is still growing which means it's not terminated and I have to pay for termination plus other bills which is super inconvenient