Hair Cuttery’s earns a 1.8-star rating from 185 reviews, showing that the majority of salon clients are dissatisfied with their hair services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
stylist sneered at me
The attitude of the staff at the Boar Lane branch in Leeds, England is appalling. The stylist actually sneered at me when she thought I wasn’t looking in the 'consultation' and put a fake smile back on- but too late.
The junior who washed my hair couldn’t have cared a less. I repeatedly asked for my thick hair to be thinned as I am going on holiday to a hot country but this was ignored.
The actual cut seems ok but it is still way too thick and I will have to go elsewhere to have the job done properly.
I will never set foot in this 'salon' again. It is scruffy and the staff couldn’t care a less.
I don’t want to be fussed over but this is ridiculous. I feel totally bad now - surely not the idea. Thanks a lot hair cutters.
I am not surprised they don’t want email complaints- typical- couldn’t care less attitude.
Compared to the other reviews on here mine seems minor but whatever you do don’t go there.
The complaint has been investigated and resolved to the customer’s satisfaction.
stay away
Hair Cuttery stylist cut my hair uneven, then when I went back to have her fix it she didn’t have time to help me even after I called her in the phone and told her I was coming back., and I tipped her very well. So I give them a second chance to cut my hair a month later and a different stylist doesn’t listen, I told her to keep it longer in the back and I see she is reaching for the shaver to shave my neck, OMG. Yep they ruined my hair. I now look like the Dutch boy...
The complaint has been investigated and resolved to the customer’s satisfaction.
Look Malinda,
You're lucky they even wanted to cut your hair. The hair stylist who cut your hair the first time probably felt sorry for you and tried to make you look better then it is humanly possible. You probably tipped her a dollar bill, or perhaps you tried to tip with a peso and she was offended. That's why she refused to fix your hair. The second time you went there was a big mistake, too. Did you not realize that the hair stylists talk to each other and when you came into the cuttery, they said look, there is that peso-tipping cheap skate in english, which you didn't understand because you only understand spanish.
Did you not know that business up front, party in the back, aka the MULLET, is so not in style anymore? When you told them you wanted it longer in the back, they pitied you once again and tried to fix your helpless hair. My advice to you is to perm that hair back up, take some english courses so you can converse with these hair stylists and never again leave the barrio.
they ruined my hair on purpose
I got my hair cut at the hair cuttery the other day and it was ruined!
I got my hair washed and trimmed pretty quickly and I paid for it and I even threw in a tip. I then looked in the mirror and saw that it was a bit longer in the back than it should have been.
I asked the "stylist" if she could snip of 1/2" or a full inch in the back. She got pissed. Before I knew it she was chopping off huge clumps. I freaked out and told her to stop. She chopped 4 inches off my hair!
I now look terrible and every time I look in the mirror I want to cry. I know it's just hair but I have this huge reunion coming up and I look ridiculous.
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to get a perm on Wednesday march 9, 2023 the day before our vacation. My usual tech was off that day so I hesitated going to another girl but I did. Not only is my hair fried, all the color was pulled out. I had to go to another salon for a haircut & ongoing treatments. She ruined my hair! I want a full refund & I have not received one yet.
I got a haircut signature cut for 24$ and added tip with a total of 27$ paid and asked for a receipt. Good thing is did! Soon as I left not even 15 min later I got another charge by a stylist who DID NOT cut my hair and charged me 31$ by giving herself 30% tip! Generous thief! Her name is Molly at the haircuttery in Virginia 22182
11/8/22
I got into the Hair cuttery. I have a 6:30 appointment. 2 stylists are standing at the register. The one stylists was obviously on the phone because she clearly had no clue. 45 minutes after my scheduled appointment. The female stylists say she can't cut my hair. They don't do short barbershop hair
September 5th at 6pm. I was in for a hair cut and bought a 30 dollar curvaceous product. My bill was 80 dollars. The tip was 14 dollars. I booked my appointment and was out in 50 mins so paid for a blow out that was a deluxe which shouldn’t have been. The machine instead of tipping 20percent on service tipped 20 percent on entire bill.
I scheduled a 1:30 haircut appointment on July 10,but although I was 15 minutes early,the employees at Broadview Hair Cuttery ignored me.No one likes being treated like 💩
I always go to Hair Cuttery have been for years never had a bad hair cut before. I had a haircut done on July 24 2022 at the Suncrest Village salon in Orlando. The stylist was Francesca. I asked if she could do a razor cut she said she had a razor and would do it. She trimmed and cut and made a mess of NY hair
Stylist cut off way more than asked! Way overpriced $18 and did a terrible job.
I went in for a simple bang cut and left the store with a mullet style cut. They cut too much on the sides of my head and everyday I have to deal and fuss with my hair to try to look decent. Very upset and frustrated with my situation.
Iworked for the hairuttery all they care about is numbers, i am a very talented hairstylist they changed my schedule every other day i didnt know if i was coming or going. they go thru managers every 6 months, and make you sell sell upsell products. they care nothing about experienced hairdressers and your just a number, and you have to mop clean the whole place plus answer the phone greet customers and cash them out plus stock retail. you do like 10 jobs for one salary. if you have a complaint about schedule changes they diregard you. they over hire and let like 10 people sit around ready to pounce on a customer, its like a assembly line. i would say if your looking for a 10 min haircut by a new hairstylist everytime go there! they care nothing about their employees!
You are so freaking ugly, woman, quit your crying and go back in the kitchen and make me a sandwich! Your hair was ugly before the cut and is REAL ugly after. Go buy a bottle of thunderbird and get back to the barrio.
Hair Cuttery Reviews 0
If you represent Hair Cuttery, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Hair Cuttery
Here is a comprehensive guide on how to file a complaint against Hair Cuttery on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Hair Cuttery in the 'Complaint Title' section. Be concise but descriptive.
4. Detailing the Experience:
- Provide detailed information about your experience with Hair Cuttery. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.
8. Submission Process:
- Click the 'Submit' button to submit your complaint. Make sure you have reviewed everything before finalizing.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay engaged with the process.
Follow these steps carefully to effectively file a complaint against Hair Cuttery on ComplaintsBoard.com. Your feedback can help improve services and address any issues you have faced.
Overview of Hair Cuttery complaint handling
-
Hair Cuttery Contacts
-
Hair Cuttery phone numbers+1 (866) 257-8953+1 (866) 257-8953Click up if you have successfully reached Hair Cuttery by calling +1 (866) 257-8953 phone number 0 0 users reported that they have successfully reached Hair Cuttery by calling +1 (866) 257-8953 phone number Click down if you have unsuccessfully reached Hair Cuttery by calling +1 (866) 257-8953 phone number 1 1 users reported that they have UNsuccessfully reached Hair Cuttery by calling +1 (866) 257-8953 phone numberCustomer Service+1 (703) 269-5400+1 (703) 269-5400Click up if you have successfully reached Hair Cuttery by calling +1 (703) 269-5400 phone number 0 0 users reported that they have successfully reached Hair Cuttery by calling +1 (703) 269-5400 phone number Click down if you have unsuccessfully reached Hair Cuttery by calling +1 (703) 269-5400 phone number 0 0 users reported that they have UNsuccessfully reached Hair Cuttery by calling +1 (703) 269-5400 phone numberHead Office+1 (703) 269-5336+1 (703) 269-5336Click up if you have successfully reached Hair Cuttery by calling +1 (703) 269-5336 phone number 0 0 users reported that they have successfully reached Hair Cuttery by calling +1 (703) 269-5336 phone number Click down if you have unsuccessfully reached Hair Cuttery by calling +1 (703) 269-5336 phone number 0 0 users reported that they have UNsuccessfully reached Hair Cuttery by calling +1 (703) 269-5336 phone numberGuest and People Care Center(877) 319-3919(877) 319-3919Click up if you have successfully reached Hair Cuttery by calling (877) 319-3919 phone number 0 0 users reported that they have successfully reached Hair Cuttery by calling (877) 319-3919 phone number Click down if you have unsuccessfully reached Hair Cuttery by calling (877) 319-3919 phone number 0 0 users reported that they have UNsuccessfully reached Hair Cuttery by calling (877) 319-3919 phone number
-
Hair Cuttery emailsguestcare@ratnerco.com100%Confidence score: 100%Supportguestcare@haircuttery.com96%Confidence score: 96%legal@haircuttery.com95%Confidence score: 95%legal
-
Hair Cuttery address1577 Spring Hill Road, Suite 500, Vienna, Virginia, 22182, United States
-
Hair Cuttery social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 30, 2024
Most discussed complaints
Did not receive the service I paid forRecent comments about Hair Cuttery company
Did not receive the service I paid forOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I work at the harrogate salon and to see this complaint makes me really angry that you have had such a bad experience, i would never treat one of my guests that way and feel deeply embarrassed to have my name tied to a company that showed no proffesionalism so to try and redeem this as per my email to you personally i would love to have you come to the harrogate HCuk and have your hair restyled with me as a guestur of good will there will be no charge.
Hope to speak soon
Melonie Bell