HDFC Bank
Reviews and Complaints

To
the manager
(kawre nagar, new sangvi barnch pune)

sir, i am mukesh kumar singh customer of your bank from 2008. i have discussed about my account balance in minus from few months. i am rquesting to you please cancel this amount because i am not able to pay this amount due to my condition is very bad. i can accept any punnisment without money for not maintain minimum balance as per your rule.Today i was meet with mr.abhisekh sir. he is told me manager is not in branch for two days.i have return back. then after some time i received a message from your bank account balance is Rs -7708. sir, if i have no money then how to maintain your rule.so please dont pressurised on customer. bank should be help for us in safe future neither way of suciede. please sugest me what i do. who can help me. i ready to take step for help.but i can not pay this amount.
so, please i requested to you. help me about this claim.
thank you
mukesh kumar singh
a/c no.-[protected]
new sangvi branch pune

Dear Sir/ Madam,

This is in reference to your letter dated 27.02.2015 for the position of Sales Officer in retail branch banking at Ghilor Kalan branch (3859), Ghilor Kalan. Kindly note that I had accepted the captioned offer of yours and joined the respective branch on 27.02.2015 and reported to Mr. Manish Jain.
I would like to bring to your kind notice that I have worked with your bank from 27.02.2015 to 18.04.2015 and later on submitted my resignation as per your extant guidelines due to some personal circumstances. I have requested Mr. Manish Jain, Branch head, Ghilor Kalan to acknowledge the receipt of my resignation letter but he bluntly denied to do the same and told me to go & take a legal action through court, if you want your acknowledgment. . He treated me like a slave after submitting my resignation. He is a very rude person, when someone goes against his will. He considers he/ she as an enemy and do everything to ruin their career. Although he promised me that I will get my salary via full & final settlement process along with the relieving letter. But, till date neither I have received my salary for the period I have worked i.e. 27.02.2015 to 18.04.2015 and nor the relieving letter.
Please find below my other details :
Name : PURUSHARATH SHARMA
Employee No. : 140923
ACCOUNT NO. : [protected]
Bank & Branch : HDFC BANK LTD, GHILLOR KALAN
Kindly arrange to issue relieving letter & full & final amount you owe to me through DD in favor of PURUSHARATH SHARMA.
I hope you will understand the seriousness of the issue & get the same resolved on priority.

Thanks & regards
Purusharath Sharma
+91-[protected]

To,
The branch manager of
Hdfc bank naya bazar
S. F. Road branch
Siliguri-734005
Respected sir/mam
I amit agarwal writing this complin letter mail to you to complain you against your bank staffs. Specially for miss sarmistha chaudhary. She had done a rd in my savings account without asking me and she took my sign by cheating. Actually I went to bank to get entry at my pass book and what she had done recurring deposit without asking me. So now charges of that rd is getting deducted from my account rs 1000 per month so I request you to please close that rd from my savings account and refund my money in my savings account and to take a strick action against her. And my savings account number is:[protected]. So please help me

Your faithfully customer

Amit agarwal

I applied for finance of 32 Lacs on Which HDFC has given me approval and charged 11400. Mr Hiren [protected], agent of HDFC in Navrangpura branch Ahemdabad was behind me to take finance . They never informed of finance disbursement amount break up which i was told later. I have given my Hard earn money to Safal goyel in AHemdabad and now i am been asked to pay another 4 Lac first post which HDFC will give, me after 10 days. This is the most Unethical Practise been done in Market by HDFC. Pathetic.
I am going to take this matter to Ministry of Finance now.

Thanks
Harsh Bhatia
[protected]

I have applied for credit card on 27th july, 2015. I have subbmitted all the valid documents with all the required information.
Inspite of these I have not received the card not amy information is given byt the person who had collected my documents. I just get the calls everyday asking for verifiaction for the same questions again and again. These is thw worst service that I have seen. If m not going to receive any card or any informatin is missing send me an Email, I will revert back by the same.

Dear HDFC Team
I want to change update my details online but when I upload the details there a it is not accepted.
As discussed on Customer Care this is possible through updating in account title first (only alphabets)

Kindly help me with the best whatever you can do..

Regards

Ravi Jain
Account No - [protected]
Customer ID - [protected]

Hi,
I am holding HDFC Credit card since more than 5 years, Last year without my concern/request they upgraded my credit card to "Regalia Card" and card is dispatched. Now after an year they charged 2850/- as annual fee. The strange thing is I haven't got any SMS for this transaction . So they feel them self that they are robbing customer money. So like a thief they haven't made noise. After checking my online transaction I realized and called customer care, then got to know about this.
I am a loyal customer to bank 6 years and these kind of cheap behavior is not fair. Please keep some dignity when you are in banking business.

Please consider this as serious offense & take necessary action. Here are my card details :

5522 6057 XXX1 7514
N.V.Suryanarayana Pachigolla

My hdfc saving bank a/c no. is [protected] at kolkatta, c. i. t. road branch (br code 1224)
Without my knowledge the bank has debited me more than 23000 / - previously as amb charges (dormant charges for not operating the sb a/c. , without informing me) my sb a/c balance was showig nil balance as on 22.6.15 when I visited the bank personally. the bank informed me to deposit rs.25000 / - in the abv sb a/c to activate the account. the branch manager informed me that he will reverse the debits for the year 2015 for not operating the account. accordingly I had deposited rs.25000 / - on 22.6.15 to activate the account. but on 27.6.15 the bank has again debited rs. 5076 / - as dormant charges (amb). this is very unfair on the part of hdfc bank. I request the bank manager of the bank to kindly reverse the debit amount of rs. 5076 / - immediatedly.

Regards
Simanath ghosal
(account holder) mob : [protected],

My home loan a/c no: [protected]. I was sanctioned rs. 8, 55, 017 / - and flat construction was carried out by heritage ltd but delayed due to their financial problems beyond the agreement period.
Rs 674637 has been disbursed already.
We (govt employees in igcar, dae) went with pelican ltd as builder and the work is resumed now and going on smoothly.
Due to delay by previous builder, the interest paid to you along with rental loss causes huge financial burden on me and i’m unable to avail tax rebate without completion of flat and your delay in part payment might further aggravate the problem.

on may 5th I requested for part payment for brickwork and plastering of rs.91, 341 / - but you have not released it of already sanctioned amt and not replying what is the reason for indefinite delay.

The work claimed (brickwork and plastering) is completed and can be verified by proper site visit. i even sent photos to velacherry officials.

I do not understand why the delay without a single fault from my side. (i'm paying pre emi regularly even after 2 year delay approx by hpdc).

I request you to enhance my total loan amt to rs. 11, 50, 000 / - since cost of construction is escalated by rs.350 / sqft. I am a central govt employee and hope I fulfill all your requirements for enhancement of loan and if not please give me the valid reason for delaying the process. (documents reqd are attached)

The unprofessional attitude of hdfc makes huge financial loss and depression.

Hdfc team visited the site on 27th june and found satisfactory work progress but branch till now not paid the part payment.

Dear Sir/Madam,
I hope you will solve my problem because it is not only my problem but it may be the problem of other customer's also who do not raise the issue
Please buckup otherwise the DSA'S and other third party to whom the loan queries may have gone may take things for grated and online partners like paisabazaar and others and banks like hdfc and others will have to bear the brunt
My major concern was that I had selected option of HDFC BANK for personal loan requirement on your website but never approached any DSA or third party for the same.
Even if the query is directed to the DSA or third party, the customer should have knowledge of their agency name, address and contact details so that the customer may verify if it is fake or genuine
In my case the concerned person Mr Pramod had misleaded me stating that he was executive of HDFC BANK, LB NAGAR BRANCH, NAGOLE which had opened recently two to three months back.
So please take strict measures and action in this case

Regards

narender
[protected]

--------------------------------------------
On Mon, 6/8/15, Paisabazaar.com - Customer Service wrote:

Subject: Re: complaint regarding fraud case in processing personal loan
To: [protected]@yahoo.com
Cc: [protected]@hdfcbank.com
Date: Monday, June 8, 2015, 4:17 PM

Dear Narender Palleboni,

We apologies for the inconvenience caused to you.

The feedback will definitely be passed on to concerned
service Manager and one of our Team Manager will be in touch
with you for concern resolution. Request you to please bear
with us in the interim.

We hope you will consider this as one off and give us
another chance.

​

Regards
Jasjeet Kaur

On
Mon, 8 Jun at 4:10 PM,
Narender Palleboni wrote:
Dear Sir/Madam,
This is to bring to your notice about
the fraud case in processing process loan.I had applied for
hdfc bank personal loan on 19.05.2015 through paisabazaar
website. I received a message from paisa bazaar that sales
persons would get in touch with me for processing the
personal loan. On 24.05.2015 I received a call from Ms
Swapna ( [protected]) / Mr Pramod ( [protected]) /
([protected]) ( SAB
LOAN SERVICES) who claimed to
be executive from HDFC bank.I submitted the
required documents and two HDFC bank cheques ( 409021,
409022) dated 28.05.2015. Also he told me to maintain
balance of Rs 3500/- for cheque clearance after which
verification process would begin and my application would be
submitted for loan process.Verification was done by Mr
vishnu ( [protected]) and he claimed he submitted the
verification report. Mr Pramod also texted me the message
that verification is ok on 03.06.2015. and I would receive
the loan reference number
with in two days time. How ever I did not receive any call
from HDFC BANK. When contacted Mr
Pramod / Mr vishnu on mobile both are not reachable and
switched off. I called on other mobile number [protected]
but the person told me that he was executive at kotak
mahindra bank chaitanyapuri and it was his number which Mr
pramod had used to call me.He also confirmed that Mr pramod
is not visiting his office at kotak Mahindra, chaitanya
puri.
Today on 08.08.2015, I contacted the
hdfc bank, nagole, lb nagar branch, HYD and got to know that I
had applied to a third party and they cannot help me as I
was not provided any reference number as no application was
submitted.
It is very disgusting to know that the
advertisement in paisabazaar.com, bankbazaar.com or any
other website shows about banks but does not specify that
DSA or third party
would be handling the loan processes. I had not contacted
any DSA for
processing the hdfc bank personal loan.The advertisement is
misleading the customers as the DSA’s or third party who
are accessing the queries are turning out to be fake or
fraud cases.
Even HDFC BANK is responsibe for such
fake and fraud cases to happen as they have given an
opportunity to the DSA’s or third party which list is not
provided by HDFC
bank. to the customers or not availabe on website.

To sum it up both the online partners
paisabazaar.com and co and BANKS like HDFC AND OTHER BANKS are directly or
indirectly encouraging the DSA’S or third party to take
advantage of customer’s requirements.Please stop such
practices when you cannot provide security to the
processes.
I had undergone lot of pain and stress the
past week both losing the amount of Rs 3500/- and also
unprocessed personal loan.
It is high time both the online partners like paisabazaar
and others and the banks like HDFC BANK and others take care
of such malpractices and loop holes so that the customers do
not suffer.
I am also intending to approach the consumer
forum in regard to this case.
Please revert back.

With Regards

narender
[protected]

Team
Paisabazaar powered by Freshdesk

2519

Ihave applied for housing loan in 2009. But due to inordinate delay loan was not availed. Complaint lodged with director of public grievances. On pursuing the matter refund order conveyed by hdfc durgapur but till date no payment made. Now complaint lodged with hdfc for non payment but they declihed to pay on vatrious pretext. Loan was required in 2009 and applied 2009. But sanctionedon file no [protected] / sen when there is no requirement due to payment on personal capacity the instalment raised in 2009 by builders. Naturally they agreed topay, now they are declining on various pretext. Please look into the matter.

i would like to bring your kind information that i have done a online recharge on 21st of march but recharge was unsucessful, and there was withdrawl of Rs.145(transaction number is DLR15032114592300047) from my account but there was no deposit, . i have call number of times on customer care but there was no response and this was my second recharge.first recharge i have done on 6th of march of Rs.18 and that too was unsucessful.so please you are requested to help me out for claiming in my refund as soon as possible.
contact no-[protected], [protected]
email id-virasat.fashion.[protected]@gmail.com
manjesh.[protected]@gmail.com

Hi, , My dear team HDFC, my name is venu m, am using credit card from last one and half month. i suppose to get my credit card statement on 13th march but still i have not received, also this is my first month statement. i called twice to the customer care for the same. As up now there is no proper response from the concern department.please help me out from this..for security reason i have blocked my credit card..

This is to inform you about the fraud happening in the HDFC ERGO Car Insurance with mutuality of Surveyors and Volkswagen Service Center.

My car got a major accident on 14 February while returning home when the door and the side got badly rammed by a speeding car.

Mr Agarwal tells me that he will give me 50% cover on doors since there might be old damage but later refused for which I made a complaint to [protected]@hdfcergo.com

On good faith I had told the service center that whatever parts need to be changed and fixed, please coordinate with the surveyor and do the needful. Mr Agarwal added a hierarchy of parts to the car that he should not like mudflaps, etc (that have nothing to do with the accident).

Now, there were bearings that had got punched, so new ones were added to the car. The bill for these were around Rs 15, 000 (Part + Labor). Mr Manzar tells me the bill has been generated and so now he cannot do anything. (Mr MK Agarwal did not tell me I am supposed to pay for this and gave the job to be done )

Now when I call Mr. Aggarwal who has no meaning to words he speaks and has been repeatedly cutting my calls (busy) for the last 10 days. Acting inappropriately and talking rudely on conference with Mr. Manzar and not replying to even formal emails. I have not had a worst experience with any man whatsoever.

Is this the attitude your surveyors have against customers ?

Is it wrong to know the status of my car or how im supposed to pay 100% for the bearings when they were damaged in the accident as it can clearly be seen.

I had talked to Mr. Manzar (on 17th March) that I want to be there for the RI and Inspection of all parts added to my car, he told me that RI will take place on 19 March, and then the service center informs me that RI has already taken place on 18th March.

If this is not a serious case of a super fraud going within the company. If this is not an open dacoity then what is it. my car had been standing in the service center for the last 38 days and Im feeling helpless.

Now, Yesterday I collected my car after waiting for 38 days. I deep pockets of Mr. Aggarwal and Mr. Manzar who are surely very smart people to finish this company.

I have 7 more cars for which most are insured with HDFC ergo, Will I ever insure with such a company ? Will I not spread the word about this companies quality and there boss-like-surveyors? Shouldn't I post it online on some forums to help others too ?

Surveyors like MK Agarwal here have deep pockets that salaries don't essentially fill and so have contacts in service center and create confusion and create additional room for pocket money.
If these are the surveyors and the attitude the company empowers them with, then god bless this company, Indians are sharp enough to how to keep away from such mistakes.

My Self Ashkumar

I was holding an old account with HDFC bank Account No: [protected] which have a Demat Account Linked with Demat Account No: [protected], I didn't used this account till date. I tried twice to close the above mentioned Salary Account and Demat Account and i got the reply from Techno park Branch, that we are unable to close this account since demat account is "unable to close". Now they are Holding an amount of 2881.89 from my Alternate Salary Account: [protected], Today I was trying to pay my Credit card bill and it showed that the account have no sufficient money to pay your Credit Card bill. As a customer i tried to close my Demat Account twice 2 years before and its rejected as confirmed by Bank officials. It might be the problem of the bank staffs that caused the rejection of my request to cancel demat account, then why they are holding my alternate account Funds.

As a privilege customer why the bank is holding my account for this reason. Please do the needful to reverse my Hold fund back to my Account: : [protected],

I have been sending mail to every till now there is no proper response.
Dear team,
I am muneebur rahman, currently in malaysia and using hdfc forex card.

Today (I. E. 08-nov 21:18) , I done a withdraw transaction for amount rm1500 at cimb atm. Everything went smoothly but no money came out from the cash dispenser.

Card_no - 4213xxxxxxxx0189.
Name - muneebur rahman

I immediately call to hdfc customer care and raised the complaints no - spq10547

First transaction tried with rm1500 - cash withdraw and amount not dispense from atm.
Second transaction tried with rm1500 - cash withdraw and amount and amount dispense success.
Third transaction tried with rm1500 - cash withdraw and amount and amount dispense success.

Enclosed my un-dispense receipt.

I need a resolution for my problem and need my amount to refunded back on urgency basis. I am a regular customer of hdfc and now I being in overseas. Please need your high level co-operation in this issue resolution.

Thank you.

Maturity payment of my policy no [protected] due on date 04 / 01 / 2015 was purposely delayed by hdfc life insurance company without any valid reason. The company's tactics of delaying payment due to the customer is in gross violation of business ethics. And should be redressed and public awareness created against the company bad business ethics
I had put up the complaint thrre times on your online complaintbbut the same was not put up due to reasons best known to you
Regards. Sushil vasant raje, wadala. Mobile no. [protected]
E - mail: - [protected]@rediffmail. com

Dear HDFC authority,

I am Richa Gupta, I had HDFC East of Kailash Delhi salaried account : [protected].

In 2013, due to my job transfer I moved to Bangalore. HDFC Domlur branch officials contacted my office for salaried saving accounts tie-up.

When they contacted me regarding this, I had communicated that I do not want to open another HDFC account as I already had one in Delhi and my company can transfer my salary amount to that account only.

However Domlur branch officials convinced me that they will close Delhi account, will transfer the money to their branch and my customer id will be carried forward. I had confirmed the same time and again and they had assured me. And I went with their suggestion as it was also convenient for me. My HDFC Domlur branch account no. is- [protected]

For first few months my online account showed both the accounts (Delhi account with zero balance), and when I inquired about it, I was told that it will go automatically after few months.

However now my Delhi account is showing a negative balance of Rs. -4039.33

Upon inquiring the same from customer care, they told me that the accounts have just been merged and Delhi account has not been closed. Also I did not receive single intimation mail / call regarding the negative balance.

Now this is the worst kind of service you can provide to your customer: False information, and false assurance: just to open 1 more saving account ; no proper communication and pathetic customer care.

I am certainly hoping that HDFC officials will take notice of my request and will do the needful.

Otherwise, I am so pissed-off that consumer court and social media are the only options left-out for me.

Feel free to call, mail or contact by any other medium for more information.

Looking forward for quick action.

I have applied Housing loan on Mount road, Chennai HDFC branch on April 2014. Clearly informed to sales representative Mr.Subramanian ([protected]), I plan to purchase 437 sq ft at mandaivelipakkam, chennai. He got signed all document and Rs.10000 cheque. I submitted all relevant documents and sanctioned my home loan (Loan Account No [protected]). Now Bank responded that Technical team not approved you home loan since less than 600 sq ft and deducted amount Rs.10000/-. I went on 19.09.2014 to branch and branch incharge informed that sales representation told as wrongly and reverse your processing charges. Many times mailed to HDFC, no response. Pl advice how to get my processing charges.

Hello Sir,

I have recently met through an accident and have lost everything. There was a cylinder blast at my residence and everything was burnt. I also lost my dad in this incident. The incident happened on 19-Sept-2014. I am going through a very tough time and expect some courtesy out of you. I want to close my personal loan ([protected]) and request you to kindly waive off the charges. I can provide you the Police FAR Report and the media coverage link.

Awaiting your response

Best Regards
Sameer