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This problem is due to a mailing error.
Fortunately the reservation has NOT been sent to IBIS Sisteron n is obviously VOID.
Please proceed with refund asap.
Thank you
André Grosjean
-----Message d'origine----
De : [protected]@bluewin.ch
Date : 21/06/2020
À :
Objet : Fwd: Cancellation of R20090334481
As described hereafter the mention confirmation is due to wrong chanelling of our order.
As charges have already been debited, please refund asap.
Thanks
A. Grosjean
----Message d'origine----
De : [protected]@bluewin.ch
Date : 06/21/2020
À :
Objet : Cancellation of R20090334481
Gentlemen :
- The present confirmation has been mailed through a wrong site or wrong channel.
It is therefore VOID.
It has been replaced and confirmed under ref. JLQDDQTT
Rgds
A. Grosjean
WE refer to our previous instructions which, obviously, have not been acknowledged and duplicate them hereafter.
Re: Guest Reservations - Reservation Confirmation #R2009033481
21/06/2020 - 08:52
À:
[protected]@hotelvalues.com
Guest Reservations
Thank you for booking your hotel reservation. Your reservation has been prepaid and is fully guaranteed. Rest assured, your reservation has been successfully submitted to the hotel.
Upon check in, please present a valid ID and major credit card for incidentals only.
If you have any questions or require any additional information regarding your reservation, please contact our customer care department.
Reservation Details
Status CONFIRMED
Conf. # R2009033481
Arrival Friday, Jun 26, 2020
Departure Saturday, Jun 27, 2020
Costs & Fees
Subtotal US$74.72
Tax Recovery Charges & Service Fees
(See Details Below)
US$39.76
Total US$114.48
This payment will be processed in the United States and will appear on your statement as "cci*Hotel Res".
By booking this reservation you have accepted the Terms and Conditions.
Hotel Details
Hotel ibis Sisteron
1 allée des tilleuls
Sisteron, Alpes-de-Haute-Provence 04200
Rooms 1 Standard Room with 2 single beds
Free Cancellation
Customer and Travelers
Guest Grosjean André
Adults 2 Children 0
Customer ANDRE M. GROSJEAN
Phone [protected]
Email [protected]@bluewin.ch
Address Avenue du Lignon 18
Le Lignon, AL 1219
Guest Reservations - Reservation Confirmation #R2121627649
I would like to make amendments to my reservation at Garden Orchid Hotel in Zamboanga City.
Please change my booking date from September 16 to September 21, 2020
Thank you.
I posted the above message on Sept 14 but Garden Orchid informed me that there is no rebooking on September 21 for me. Please RECTIFY. I'm arriving in Zamboanga City on September 21 and will need accommodation. Please ensure that I have room reserved as confirmed booking. Thank you.
I made reservations during an ice storm in Oklahoma City for Oct 30 thru Nov 2, at Home2, Quail Springs, Oklahoma City, OK 73142, but our electricity was repaired, and I CANCELLED IMMEDIATELY. The charge of $620.51 still showed up on our credit card. We called the credit card describing the problem, but are letting them try to solve it. I called the hotel, also, and they suggested I contact Hotelvalues, and have them call the Home2 at [protected]. So, I tried calling the phone number next to the charge on the credit card bill, and they answered as "Get a Room", all by computer of course, and then it hung up on me when I pressed to talk to someone.
I book an hotel with you and the hotel don't receive any confirmation for my check-in. I had to repay at the hotel to have a room for the night. I want to be refund for what i booked with you. This is the receipt of my credit card below
My name is SIMONET NYOBE. I bought hotel room with you and they refused me due to COVID-19. I want you to refund me. This is my reservation confirmation R2576126594
I booked a room for 138 per night. Hotel values.com took $220 in fees. The room was disgusting. I complained to the hotel, they told me they would refund half of my payment BUT they refunded it to hotelvalues.com, and I have NEVER received it.
Booked a reservation from 10/7-10/11/22 for LaQuinta Inns and Suites via HotelValues
Ft Myers Fl. Fully paid and guaranteed. $700.01
Hotel was closed due to hurricane damage in Ft Myers and I could not use the facility that was reserved.
Booking Ref# [protected]
Booking Confirmation# R3739185793
Thought I was booking for a hotel in Michigan and the website changed my reservation to a hotel in Canada! I tried to get a refund and they said it was non refundable? What? It was literally not my fault. Wanted to speak to a manager and they said there was nothing they could do and would not connect me
They overcharged triple the posted room rate
I booked by mistake.
I thought I was booking directly with the hotel so I could cancel if I needed to. I did need to cancel due to a medical emergency and there's no refund. Deceptive practices.
Booking R3762303608
When I made this reservation I chose the free cancellation option. However, after I paid it stated that its nonrefundable. My receipt stated it’s refundable if canceled.
The incident happened on February 1 11:36am GMT+10. I called them to cancel several times and was told it was nonrefundable. The advertisement is deceitful.
Hi,
we don`t know why this could have happened. You send us a confirmation about our stay at Holiday Inn Bologna fiera from Feb. 15 to Feb 17. We booked and shall be travelling from March 16 to March 18.
Best regards
Harald Fruechtenicht
Hotelvalues.com guestreservations.com Travel Agent all same company. Advertise a very low rate than hit you with huge service fees on confirmation doubling your bill. Avoid at all costs.
San Luis Obispo Hotel booking online April 11 2023
Could you please send me the invoice for the
Booking Ref. # [protected]
Booking Confirmation # R4136337684
at Parkhotel Stuttgart Messe-Airport
Check-in: Sunday, Apr 23, 2023
Check-out: Monday, Apr 24, 2023
Guests
Bogdan Putin
Bogdan-Gheorghe Putin
[protected]
bogdan.putin@johnsonelectric.com
Thank you
HotelValues is not providing any value to customers. They are ripping people off. Customers should file a class action lawsuit against this company. The company is being deceptive and not refunding customers.
No one wants to be a customer of this company because it is not providing any value added services. Only ripping travelers off.
I made a reservation through this site yesterday June 19 2023 and was charged a rate far above the advertised rate. I immediately cancelled the reservation within the hour but till now I did not get any refund.
Please refund my money ASAP.
Confirmation #: R4275106478
Booking ref. # : [protected]
Thank you.
Kevin Zammit
I booked a one night stay in showboat in Atlantic City NJ on 9/18/23 but cancelled it with in one hour on booking.com and it clearly said free cancellation until 9/20/23 but still charged me $298.74. A bunch of crooks.
Reservation R4511929780 for 18/10/23
I cancelled within 24 hours.
Did not stay.
Rebooked successfully for next day 19/10/23
You have taken the full charge for both stays NOT one.
Please refund one immediately
A charge for $211.17 made for room service at Hyatt Hotels for December 12, 2023 and no evidence of payment to Hyatt account shown . Request full reimbursement.
I was scammed by hotelvalues.com.
I thought I was on the best western site. Deceitful.
I agreed to pay $183. Then they charged me a $75 “service fee” to book online. Deceitful.
When I got to the hotel they informed me that this room was only $163. I paid $258 with hotelvalues.com!