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CB Telecommunications Idea Cellular No proper service and no proper response to the customers
Idea Cellular

Idea Cellular review: No proper service and no proper response to the customers 22

C
Author of the review
3:13 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

My rental plan is 5GB plan after completion of 2GB i've getting a message that "your speed quota is over and your speed is now reduced to 10kbps".The same thing i was speaking to the customer car for 3-4 months.But there is no proper response from them and i asked them for a favor that without using any rental i was paying the amount since 3-4 months.So please reduce the 5GB rental and tell me the remaining balance.They said that there is no ways possible.then i said that we shall meet in the court of law.That's what happened

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Tarun Sharma
Mar 09, 2007 12:00 am EST

I have choose a dialer tone, and send sms to activation but after i have pay 30 Rs acc. to terms my tone option could not activated (at the time of apply this facility my a/c bal is Rs 30.44 Ps) and after that they send sms me my activation has been cancelled due insufficient balance, its ok but why my acct. is charged to rs 30, if my activation is being failed. Beware!

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RENU GARG
May 27, 2007 12:00 am EDT

I was told that in RS998 for 3 years i will get all calls in INDIA @Re1/min.without any extra charges. After giving the payment of the connection now they are demanding a lot for the same facility from the very first call.So i did not make even a single call. I requested them to refund my money and cancel the connection. But after taking the payment they are not showing any interest. Very poor service!

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kamal premi
IN
Apr 23, 2009 10:52 am EDT

right

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DHIREN PATEL
IN
Jul 15, 2009 4:45 am EDT

IDEA SERVICE PROVIDER FOR MOBILE HAD STARTED DIALER TONE SERVICE WITHOUT MY PERMISSION WHEN I CALL THEM ON 4444 ATTENDENT SAYS THAT IMFORMATION WILLBE PROVIDED AFTER 12 HR. BECAUSE IT IS NOT UP DATED .THEY CAN DIDUCT MONY URGENTLY BUT IMFORMATION UP DATES AFTER 12 HR ?.ALSO NOT READY TO GIVE PHONE NUMBER OF HIS SUPERIOR.

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sai shalini
IN
Aug 25, 2009 1:32 pm EDT

hi i am sri from hyd i got a mail from idea claming that ur mobile has won 500, 000 great gb pounds in 2009 (shell) int t mobile draw to claim your prize contact dr.duke via email spdc2009draw@live.com

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priyajn
IN
Dec 06, 2009 4:08 am EST

i have gang sim of Idea..my value voucher's expiry date is 5th january, 2010.in this voucher i hv charged 10 paisa/min gang to gang before 5pm &after 10 pm, and not charged any daily fix charge, which is 1 rs.bt yesterday i'v been charged 50p/min gang to gang before 5 pm...plz solve my problem.my no. is [protected].
thanking u

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thomson p mani
IN
Apr 09, 2010 11:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TO,
Dr.PETER

SIR I HAVE RECIEVED THE MESSEGE IN MY IDEA SIM ([protected]) ON 24th MARCH 2010 THAT I HAVE WON THE U.K NATIONAL LOTTERY (300, 000GBP) AND WANT TO ASK ME TO CLAIM THE PRIZE.WHAT CAN I DO ? WHEN DOES MONEY WILL GOT.PLEASE SEND THAT PRECIOUS PRIZE - MY ADDRESS IS THOMSON.P.MANI, PANTHANALIL HOUSE, DEVAGIRI.P.O, KANGAZHA, KOTTAYAM DISTRICT, KERALA STATE, INDIA, POSTAL CODE - 686555

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harish1981
IN
Apr 10, 2010 2:13 am EDT

TO,
Dr.PETER

SIR I HAVE RECIEVED THE MESSEGE IN MY IDEA SIM ([protected]) ON 24th MARCH 2010 THAT I HAVE WON THE U.K NATIONAL LOTTERY (300, 000GBP) AND WANT TO ASK ME TO CLAIM THE PRIZE.WHAT CAN I DO ? WHEN DOES MONEY WILL GOT.PLEASE SEND THAT PRECIOUS PRIZE - MY ADDRESS...

Harish Chandra

5/62 Mataraj yadav chwal Haji bapu jitendr road malad east Mumbai: 400097

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shreedhavale
IN
May 07, 2010 4:42 am EDT

I am idea user from last 7 to 8 years for same no i.e. [protected]. without any intimation my connection is disconnected 2 times in last 2 months.

alokshrma
alokshrma
IN
Aug 13, 2010 8:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have a msg
in this msg you have been awarded 500, 000gbp in the uk/shell national lottery. for claim please contact dr. peter via email:ukdept@live.com

alokshrma
alokshrma
IN
Aug 17, 2010 10:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FULL NAME ALOKSHARMA
ADDRESS 9 KANTI NAGAR TANSEN ROAD NEAR LOCO GWALIOR (M.P.), INDIA
MOB. NO. [protected]
WINNINIG MESSAGE =you have been awrded 500, 000GBP in the uk/shell national lottery.For claim plz contact dr peter via email;ukdept@live.com

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dhanesha
IN
Aug 26, 2010 9:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Unecessary International roaming charge taken from my account and even no access, 300 Rs extra cut off from my accout for what no detail.. International rate is differance between automatic record and while talking to Customer care..

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Jayram
IN
Apr 12, 2011 10:40 am EDT

Message offer was 77/- earlier and now its 88/-..The price doesnt matter, but the problem is they change the tariffs without any intimation.

ideacellular
ideacellular
IN
Apr 29, 2011 9:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Sir,

Kindly provide your Idea cellular number for further assistance. You can also get in touch with our Customer care centre - details updated on Idea website. www.ideacellular.com.

Regards,
Ideacellular

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vishalcorner
IN
Jun 04, 2011 1:32 pm EDT

THE IDEA NO [protected] I HAVE BEEN USING FOR LAST 5 YRS
RS 5 IS DEDUCTED FROM MY BAL
I HAVE TALKED THE IDEA RPRESENTATIVE ON PHONE AND WENT TO IDEA GALLERY PERSONALLY
BUT THEY DID NOT GIVE ME A PERFECT ANSWER

A
A
ajay kr singh
IN
Jan 29, 2012 3:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

sir
my mobile no is [protected], sim is on name of anita mishra.my balanceRs.60 has deducted on 27 Jan 12 without any call made by me.i called to customer care about this but they have not taken my complain.i m new idea user and taken sim last week only and this happen.i want my money should return and it must not happeb in futuee.
thanx.

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vijbo003
IN
Jun 05, 2012 10:03 am EDT

sir my idea no [protected] and my sms pack is activated from 27 may to june 25 but they deduct my sms charges of approx 25 Rs from 2 june to 4 june and coustemer care personnel r not giving me details and not refunding money pls help

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ajay kr singh
IN
Feb 13, 2014 8:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My friend's balance was deducted on 04 Feb 14 Rs. 64/- without any
request sent by him on mobile no.[protected] on the name of Praveen Baranwal...This type
of deduction without any request by customer is a black fame for
Idea...plz do the needful...

A
A
ajay kr singh
IN
Feb 13, 2014 8:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My friendss balance was deducted on 04 Feb 14 Rs. 64/- without any
request sent by him on mobile no.[protected] Praveen Baranwal...This type
of deduction without any request by customer is a black fame for
Idea...plz do the needful...

ideacellular
ideacellular
IN
Apr 05, 2015 12:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Customer,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

ideacellular
ideacellular
IN
Apr 06, 2015 2:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

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yaswanth2
IN
Feb 18, 2016 1:25 am EST

I A yaswanth krishna bearing phone number [protected] requested to change my postpaid connection to prepaid on [protected] in idea store located at dwaraka nagar visakhapatnam with all valid proofs. But, till today [protected]) my number in out of service condition. Even today also they are not responding properly. This is not a good way to behave with customer. so, I need activation for my sim and clarification regarding worst response from idea.

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  3. Idea Cellular emails
  4. Idea Cellular address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, 382011, India
  5. Idea Cellular social media
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