Idea Cellular
Reviews and Complaints

I have idea ivory (alcatel one touch 930d).it is in warranty period l. Its have many problem. Many times touch not worked. And hanging problem with this device. When in charging its touch not worked. when i purchased this device in features -:multi-touch capacitive Screen
But there is not working single touch, multi-touch is too far.
Many times its not working permanently i am tired with this.
When i am wringing a message and press 'a' but automatic pressed 's' i try by accurate touching but this is not my fault its device fault.
When i am using any application suddenly hang my device and stop working.
Another problem is heating too much to hold my device in hand.
Other things are work good but these two problem are to difficult to handle.
I want please solve my problem as fast as possible or replace my phone as soon as possible.

My name is rajan
Device :-idea ivory (alcatel ot930d)
Mobile no :-[protected] (idea)
E-mail :- rajankushwaha47@gmail.com

One of the most ### services can b given by idea cellular. I was mad that i had taken idea connections after taking the payments the outgoing of the phones are barred they have the fuked up services and third class callcenters with horrible excecutives

unwanted promotional call & msgs

Bad service from idea cellular company. Beware all!

i am director of agarwal duplex boards mills ltd, and get connection on company acount. 3-4 months back i get portability from reliance to idea. i make blunder mistake. after 2 days only i get threat of disconnection as of bill payment. and afterwards gets 4-5 times disconnected. all times girl call and threaten. every time i politely told that collect it from my office bearer, i earlier used reliance and i was there most prestigious customer in this city, i dont remind that in 6-7 years i get any problem or threat from reliance, my only reason to switch was mobile sets limitations. but now i think to go back to reliance.
idea area manager and seniors told me many times that this problem will not occur next time but sorry using idea connection i feel bad.
my number is [protected], city muzaffarnagar

Respested sir ;

This is Murali {prepaid customer} my number is [protected] and i have a probelm in when i am browsing GPRS in that one i cant open orkut and some times yahoo and i am complete to our customer care receving also good but i have attend call from idea (date [protected])evening 6:30pm about gprs i think name is vamsi he say delete cureent GPRS settings i am also say k i will do that one and he went new install seetings and in my mobile enter phone pin is there he say 1111 and install is failure now what can i do ?

and then i will try to customer care response is difficult and i want solution to this probelm

NOTE : NOW MY ORKUT PROBELMS IS NOT CLEAR .

{PLZ RESPOND ME EITHER CALL OR MY MAILS THAT IS: HARI_R_90@YAHOO.COM, SHP1432009@YAHOO.COM }

Dear Sir/ Madam,

Please see the below trailing E-mail for your reference.
After you’re written & oral communications regarding document receipt from idea on dated 17th 2010 but from yesterday 18th Aug 2010 idea stops my mobile services of the numbers [protected] & [protected] For not submission of documents.
I am totally fade of these things & don’t know how to react.
As one of your customer care gives me confirmation regarding the document received from idea & while calling to 12345 customer care they
Told us that document has not received yet, resubmit the documents again other wise we will not start your services.
I have already submitted the documents twice.
I think there is no communication between you people & only thing is that you people are just harassing the customers.
Each time they SMS me regarding the document submission otherwise we will cut down your services, is it way to behave with customers.
I have used Reliance Mobile previously but due to company scheme I have taken this stupid idea connection.
Reliance is having much better services than IDEA.
I don’t know as we are submitting the document twice how it can not reach to your idea people as it is in one city.
Do the necessary action & give me feedback ASAP.
Right now my mobile service stopped by IDEA.
OR otherwise tell me the finally whether I will use your mobile services or not or give me the final solution so that henceforth I will not get any call from
That stupid idea customer care people.
There is wastage of manpower, petrol, Xerox copies, photos & by taking half day leave we have to do this work.
We think that idea mobile services are not for the people it is only for harassing the people.
If u people are does not beware of people’s time so that people can do.
Do we need to go for court for that or ask the help to TRAI (Telephone regulatory authority of India)
Please look in to matter & give me the final solution.
[censor]…. Fade of these things…
Just bull [censor]…
This is first & last time I am using an idea services & also advice the people to do not use the idea services hence forth because of such tings.

Please call me on ([protected]) before 3.00 pm
After 3.30 I will not available & I have no alternate connection to talk.
Do what ever from you side today before 3.00 pm only because I have some abroad call & only u people are responsible if I doesn’t got that call.
I will charge penalty to idea for that only because of my business loses.

Waiting for the reply

Sachin

i want Escape song of 'Enrique'...its urget vl b activate...i hpe u sure u vl b activate

18TH July’2009

To,
The Reginal Manager
Idea Cellular Ltd.
A-68,
Sec-64
NOIDA-1

Dear Sir / Madam,

I would like to bring to your notice that my number -[protected] has to be closed down due to various reasons mentioned below :-

1) Networking was a problem right from day one of its activation. Your Agra Unit Head knew the problem.

2) His promise to install a booster within 15 days of my connection, failed, as this could not be done even after 3 months. Even after giving thousands of reminders, not only to the Unit Head telephonically and personally, but to one and all, whosever interacted with me for making the monthly payments, besides your sales staff who was deputed for this hotel.

3) The billing had numerous problems and could not be solved or convinced by any of your staff who met me. Worst still, I was asked to make late payments.

4) To add salt to injury and fuel to the fire, they barred by calls whenever they found it convenient to themselves.

5) On being told to your staff, last month to disconnect my connection, fell to deaf ears. And the names keep on changing from one person to another and the blame being put on the me for not making payments on time.

6) Lastly, a girl keeps on calling me and threatening me to make the payments urgently or else…..

Mind you we had got 11 new connections and it is only one left.

Now, as an aggrieved customer may I finally request your good offices to depute some one from your Unit to have my connection disconnected and closed with immediate effect. Kindly note that if the same is not done I shall not be held liable to IDEAS Cellular for any payments due from the date of this letter.

Thanking you,

RAJYALAKSHMI GHOSH
C/O Hotel Clarks Shiraz
54, Taj Road
Agra

Makaan Estate Management Commercial office bungalows flat plot for sale & rental

Idea is a BIG SCAM company, They charged me unauthorised charges of above rs 500 few months ago saying that I have subscribed to their gprs service which I clearly didn't & when I spoke with the customer service they repeteadly kept on telling me that you had subscribed to it is not refundable. I make myself to forget the charge & now again a few days back they charged me again rs 50 saying that I have sent STD messages & It made me mad. Why on the earth I will spend 50 rs for sending messages instead of calling. when I contacted them then they were rude & told me that you have sent it & we will not refund a penny & when I asked them the numbers on which the messages has been sent, They start giving me run around. I am 100% sure that they are cheap ###ing BS scammers with a bamboo in their ### & jumping all day hungry for people's money, They have scammed thousands. this company should be shut down & owners should be put behind the bars. MOTHER###ERS, Randi ke beej saale.

http://ndncregistry.gov.in/ndncregistry/index.jsp

The primary objective of the National Do Not Call Registry (NDNC Registry) is to curb Unsolicited Commercial Communication (UCC). UCC has been defined as "any message, through telecommunications service, which is transmitted for the purpose of informing about, or soliciting or promoting any commercial transaction in relation to goods, investments or services which a subscriber opts not to receive, but, does not include, ----

(i) any message (other than promotional message) relating to a service or financial transaction under a specific contract between the parties to such contract;or

(ii) any messages relating to charities, national campaigns or natural calamities transmitted on the directions of the Government or agencies authorized by it for the said purpose;

(iii) messages transmitted, on the directions of the Government or any authority or agency authorized by it, in the interest of the sovereignty and integrity of India, the security of the State, friendly relations with foreign States, public order, decency or morality."

sir mera nam kiranwanjari hai
mera mobile no. [protected]
sir mere mobile me cricket sms activat ho gaya hai
pease usko deactivate karne ya karane ki kripa kare
abhi do ya tin din pahle hi mai apne mobile internet activate
karaya to mera purana balence karib 40/- ke aas pass kat gaya tha, to pata nahi cricket sms kab activat ho gaya, isse mere mobile me 28/- ke ###-pass phir kat gaya,
please cricket sms ko deactivate kare aor sms is mobile me band kare,
email id, kiranwanjari@gmail.com
dhanyawad

Sir my mobile number is [protected] am using this number for last 2 yrs. when ever am calling to the customer care in the rajasthan circle [protected] else they properly respond or just switch on the voice mails informing the customers are busy. am just frustated for the same i just trying to de activate my GPRS settings but no one is guiding for the same. The Idea celleluar is having such a nice reputation in the market, but due to the improper responsibility of the customer care i think so u will be losing all the godwil what ur company has earned, plz help me for the same in next few working hrs is some one is indeed to do it so, else i need to change my sim no other go

My mobile number [protected] is not woking properly .

derz a scheme in idea wich says py 18 rs n gt 50 sms free...n d no of freesms decreases by 6 if u send 1 msg wat is dis supp 2 be

Inspite of advance payment the dialing facility is not available.12345 on coputer recording no one is there to listen to the problem.My no.[protected] Pls rectify the problem without any delays.

i need to know whose number is this, need to know the exact address or the name of the guy holing this number [protected].

My mobile no [protected] is block & number is company send other customor, so please [protected] number give me from Pravin Warade, Active Computer, Near Bus Stand, Near b k vyas, Malkapur-443101, Please contact-[protected]

actually
i m getting some calls from unknow number. it is like +301, +46401.

sometimes it shown UNKNOWN no number there when i pick up there is no one

can u please tell me from where these numbers are

who is calling me

i want to know as early as possible

MR. BHAGWAN AHUJA
[protected]

my mobile number is [protected]. my sim is reject. so please start my sim.

my service incoming and out going close.
my service start plese.
mobil.no. [protected]

I'm also a victim of the cheating of idea cellular.i had activated idea gprs plan which costs Rs. 5 per day. But after some months they have been charging me more then 5 per day. That is they are taking Rs.5 more than one time in a day.Nowadays it has become a daily phenomenon.Sometimes they takes the cash when i am connected to the net and suddenly the connection will be disconnected and a message will show like this "connection closed by the network".And after that when i check my balance it will be reduced.They are claiming that their service is unlimited for just Rs.5 per day.
Even if the bandwidth is applicable, definitely that is not the problem.They are also taking a few paisas like 50, 30, 20, 5 when i'm browsing.This shows that they are like beggars.When i complained that in their customer care center they said that they will repay me and the problem is because of some computer failures.But i think they are crazy. They didn't repay me till this time.

I Also cheated by IDEA Cellular. They have activated my M Radio subscription without my consent and deducted Rs. 100.

One day I receive a call from idea customer care and they explain me a new 998 plan. I have already use airtel post paid number since last 5 years. But I told him (idea customer care) that if they give me the my choice number then I will take the connection. Idea customer care also agreed with me. They told me that they provide me first five digits and I can choose last any 5 digits, but no repeat the same number 5 times. It’s ok and the same day they provide me the 99900 series and I choose the remaining last 5 digits 00009. So my whole number is now [protected]. I also confirmed with the customer care and they told me this number is available and tomorrow will activate it. So I paid the 998 amounts to the idea.

On the next day another call receive from the idea. They told me this number is paid and you should pay Rs. 500 Extra. I denied because yesterday you did not tell me about this. They told me ok we would call u after some minutes. Again another call comes from idea. Now the new story is this that the slot of this series does not open, so please choose another number. I told him, ok I will we wait for open this slot. After 2-3 hours they again call me that they have provide this number to any body so did not able to provide this number to me. I was shocked. I think the internal process of the idea company is very poor and worst.

5 days spent but they did not refund my money.

i parchase a traffi of 49rs but it can not charge in my number my number is [protected]. and not any one help me .

hiiii...i am vaibhav iam using idea sim no but i am getting very unwanted call and sms can you please give me the solution about this...

iam getting very unwanted calls in my idea cellular i want that this no should be blocked or else it will eat me up my mother also getting unwanted calls the no is43820946797 THIS NO COMES EVERYDAY AT 12 O CILOCK OR AT 1 O CLOCK IN MY MOTHERS CELL OR IN MY CELL PLZ HELP ME SIR IAM NOT GETTING THE SOLUTION

Dear Sir,

I am a Idea cell phone user my number is ([protected]) last three years from now
I am receiving simony unwanted phone call and massages (advertisements)
I am totally disturbed from this type of calls and sms
Please stop this kind of calls and messages.

Thanks
mobile no.[protected]
Read comments

DEAR ALL, I ALWAYS HAVE A CALL ABOUT THE CALLERTUNES AND SPECIAL OFFERS.I DONT WANT ANY CALL SUCH TYPE AND I DONT WANT ANY SMS FROM IDEA ALSO.

KINDLY DONT GET ME SUCH TYPE OF THINGS TO MY MOBILE AS EVERY CALL TO MY MOBILE IS VERY IMPORTANT AND TENSION FUL.

SO, PLEASE KINDLY DONT SEND ME THAT TYPE CALLS AND SMS.

it is so expensive

After submitting proper valid information and documents my nano sim is still not activated after two days... I called up at Customercare centre and came to know that my verification of documents is done and request has been cancelled... but no one bothered to inform me. My documents were authentic and valid I really don't know what went wrong.

Dear sir /mam

i tray to contact with idea costumer care, but hi dot't response,
my active plan @349 but hi charged extra 1100+of vas service

why active this service without my permission, i tray to discuss with costumer care but hi don't pickup my call

Please solution

i have lost my cell phoneon tuesday 25 november, 2008 between 2:30 to 3:30 and want to disconnect my no. immediately. the no is [protected], this is request please disconnect my nuber as early as possible, so that anybody will not be able to use my cellphone...plz take the necessary and immediate action i will b highly grateful to u...

I have never come across such a worst customer services in my life. Fews days back i informed Idea executives that i want to disconnect my miscall alert service, i informed them before the time of activation i.e on 1 Nov. 2008 (around 12.00pm) NANCY attend my call n give me the confirmation that my miscall alert service will definatly got disconnected n no balance will be deducted.

But on the contrary on 2 Nov. 2008 (around 10.30 pm ) i received a message from their services that my this service has been renewed n balance has been deducted.
I again call to their services why this happened n SANDEEP attended my call n said due to technical problem my balance got deducted n advised me to call next morning after 10 am .

According to his advice i called them after 10 am, but these people again n again put on hold as according to them they were transferring my cal to their Sr. executive but no respond was there after been on hold for last 25 mins. These executives do'nt even bother whether their call has been picked up from their respective Sr. executive.

Lastly when i called them at nite my call got transferred to their Sr. executive KRISHANA again an incompetent executive, did not help me but promised me that by next morning i'll receive a call from their service regard the same.

Next morning i received a call n a girl promised me that my balance will be refunded within 48 Hrs but i am not refunded till now and this service of miscall alert is still on.

Helpless customer n incompetent executive of IDEA care.

Really this ### service has changed my LIFE.

Dear sir,
my mobile in daily DP2 pack please deactivated for you.
ima very worried please any action for you.

my mobile no. [protected]

I write to inquire about roaming charges. When I was in Mumbai, India, I bought an IDEA SIM ([protected]). I am back in the Philippines and I had reloaded on my Idea thru a friend. I would appreciate it very much if you can provide me information on your charges:
a) international outgoing calls
b) international incoming calls
c) international outgoing text message
d) international incoming test message
I would highly appreciate an immediate reply on my query above.

Thank you and more power.

Maureen Herber

i ve lost my cell phone today and want to disconnect my no. imm. the no is [protected], this is request to you please disconnect it asap, for that misuse of no cud not possible