iKeyless
Reviews and Complaints

I ordered a keyless entry remote and like the site said I expected the item to be there in about a week because I ordered it on a Saturday. Two weeks went by and no package, I called the company and only received a recording to leave a message. After that I opened up a “ticket” with them and the customer service agent let me know that the item I ordered was on back order and should ship early the next week, he also let me know that I received an email informing me of the same information. I let the agent know that I did not receive any email and I would wait for my package. Now that it has been almost a week since that exchange I have opened another ticket and haven’t received any response back nor my item. I feel like it is all a bunch of run around and lies and I am feeling like I am not going to get my item.

These people are crooks. I called after reading terrible reviews first thing monday after a sunday night purchase. I was told that my order was canceled and that I would get a refund by end of business on monday 10/24/11 Called on Wednesday 10/26/11 talked to Jason who sent me a confirmation cancellation email and said the refund would happen that day. It is now Friday 10/28/11 still no refund. Emailed them yesterday left message today. What will it take to get my money backs from these people. Horrible customer service had to mention the Attorney General for them to agree to cancel the order and return my money. I guess that is my next contact. DO NOT DO BUSINESS WITH THESE PEOPLE VERY VERY BAD CUSTOMER SERVICE

Countless reviews and warnings online should verify this, but ikeyless is an untrustworthy business. They should have had their license to operate as a business revoked long ago.

I placed an order with ikeyless for three remotes. The order totaled more than $190. They debited my account immediately. I decided to add a fourth item to my order and emailed less than five minutes after placing the order to see if the item could be added to my parcel. I was informed that this was not possible, as the item had already shipped. So I stupidly placed the second order and paid the $5 extra shipping.

After a week and a half of NO word from the company, having now spent over $200 there, I began emailing the customer service address. I received no response. Ever. I finally received my packages a few days ago - two weeks after ordering and paying for them.

The transponder key for my Toyota 4runner is a generic, knockoff key. The remotes are old, very used and dirty. I am not at all satisfied with the items and want to return them for a full refund.

The problem is that apparently no one bothers to answer ikeyless' telephone number or customer service email address. I have called many times, emailed several times, and am still waiting on a response.

I'm now to the point of blogging, tweeting, reporting, and contacting my bank to dispute the payment. This company is shady at best, but there is no 'best' when dealing with crooks like this. These people give internet businesses a bad name.

Buyer beware - it's worth it to research your vendor and take note of what people are saying. DO NOT PURCHASE FROM IKEYLESS. You WILL regret it.

I ordered a Keyless remote for my 2008 Honda Element from Ikeyless. They told me it would be a new remote and easily programmable. I received a very used, beat up and non-functioning piece of crap that looks like it was stolen from some Valet Parking Garage and sent here (see attached Photos). The remote also came with a dead battery. I replaced the battery and still could not get the remote to work. I brought it to My Honda dealer today and they could not get it to work. Honda told me it is also the wrong remote for this car (although it looks exactly alike.) I spoke to Ikeyless several times and they were totally non-responsive and evasive. I lost approximately fifty dollars. This is the biggest scam in the book. I am convinced that they buy or steal used broken remotes and sell them to unsuspecting consumers. Do not do business with these people under any circumstances. I Just bought a remote for my sons Altima from Keylessremotes .com and they sent me a brand new new working unit. Please beware Ikeyless.com is a major ripoff artist.

I bought a key fob for my prius. When it arrived it was clearly a used key fob. There was no marketing or pricing of the fob as a used product. When I called customer service they claimed that their disclaimer at the end of the online purchase states the product may be used if quantities are limited. I have never bought a product that was marketed as new and not differentially priced as used. A bait and switch!

I placed an order for a key fob, and 2 un cut keys for my Durango on April 12, 2011. They say on their home page, "same day shipping" blah blah. So if it's same day, or even next day I should have AT LEAST received my order within 5 business days. I gave it 2 weeks then I started to get suspicious like is this website legit.. did I just give my money away?! I finally called their customer service and they reassured me it was in the mail, and I should receive it soon. I FINALLY received it April 29th, 14 business days later. I would be fine with getting it 14 business days later if the company didn't say on their home page "same day" shipping.
If my product was going to take so long to get to me, I think I should have at least received an email explaining the delay.
One pro about all of it, the items are in GREAT condition.
I will not be buying from ikeyless again, though.

I bought 2 blank keys that ikeyless advertized as a factory keys worth $35.00. I keyless sent basic blanks that you can get at any store .. I took the blank keys to a locksmith 15 miles away, and he told me that they sent the wrong blanks. I Then took the keys to the Chevy dealer and was informed also that the blank keys were wrong and will Not work with the car. I have emailed them 5 times, they have tried to say that it’s me and I am not taking the key to the right place to be cut so I then tried to call with no luck, 3 times on hold with a wait time of 10 to 18 min just to get a message or no answer. I have no recourse but to just send back the keys ( without a authorization number because they won’t give one), and file a report with the credit card and the BBB. I have been shopping on line for over 10 years and This is the worst customer service that I have received. STAY FAR AWAY FROM THIS WEB SIGHT. They will rip you off!

Horrible customer service. Waited for days for a manager to call and then was hung up on when I called back. Do NOT do business with these people.

I ordered a subaru keyless entry remote (2-button) model : SUB 051 (49.95) and a key finder ($24.95) model KEY FINDER 01.
The key finder broke a week after I received it; the spring inside send parts flying through the entire room. The entry remote could not be programmed according to the instructions, so I persisted as advised in the instructions. It seemed weird that their instructions would both provide programming instructions and at the same time tell you to try again if it didn't work. After over a month trying repeatedly in the freezing weather whenever I had some free time after work or before taking my kids to school, I finally contacted ikeyless via email to ask for a refund for the exploding key finder and the bunk entry remote, but they curtly replied that they only had a 30-day policy.
It sounds like a scam to me!
Save your hard earned money, and if you lose your remote entry, go to the dealer. It'll cost a bit more, but you'll be done in a lot less time and you'll save yourself the frustration of losing money to a bunch of fly-by-night hillbillies from Kentucky.

This is a long review but the gist is that THESE GUYS ARE A BUNCH OF LIARS AND SCAMMERS, DO NOT BUY ANYTHING FROM THEM.

I ordered a $95 electronic key, for which they charged $5 shipping. They provided me with a tracking link, which never showed any records of shipment. After 10 days of wait I contacted their online live customer support, and talked to a guy named Brian. He blamed USPS for loosing the package somewhere, apologized for it, and told me that he will ship me out another key asap with priority shipment.
Well it turned out that he was a big fat liar. Again after waiting 5-6 days with no updates from the store, I contacted the customer support again. This time talked to a guy called Cody Smith. He told me that the person before me did not ship another package or took any action. This guy also apologized profoundly and said that he will ship me a new key that day itself through Priority shipping. This time he did provide me with a USPS tracking number. But, that tracking number never got updated beyond "Electronic Shipping Info Received" for 6 days. I contacted the same guy again, and he also then blamed USPS for loosing the package and swearing that he shipped out the product personally. I have ordered a zillion things online till date, quite a few of which came through USPS, and have never experienced the postal service loosing a package, let alone twice. So here I am 24 days after ordering a product, charged for it upfront, and nothing in hand. so, I am launching a Frauds Claim with my Credit card company.
I am pretty sure the 4-5 star ratings here are also put up by the company's own people.. BEWARE.. Save yourself time, money and agony, and don't order anything through these guys.

I ordered key shells for my 2002 Toyota Land Cruiser. The original Toyota keys, between two, lasted about eight years.

The two iKeyless replacements lasted about six months. The plastic is worthless. They case just disintegrated with little or no use.

When contacted, iKeyless wouldn't do anything without a return of the keys (which were ground to fit my car). When I explained that the keys were not repairable, they said tough luck.

Do yourself a favor. Buy replacement keys from someone else.

http://www.bbb.org/louisville/business-reviews/auto-electric-equipment/ikeyless-com-in-louisville-ky-159128693/. BIG FAT "F" FROM BBB, CHECK IT OUT.!