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Sunday July 28 I ordered from my Instacart account. [protected]@gmail.com
It was an order from CVS both of my phone numbers if you'd like to check are as follows
[protected] The phone number the order was under
They were out of a few things so I was given A Refund then I got an email and a text. Thanking me for being patient and gave me $10 credit.
Tonight, Tuesday, July 30, 8 PM
I called customer service the guy didn't speak English. He looked at my old accounts which I had asked to close. He wasn't understanding and it was frustrating so I hung up the phone.
815pm I called and got another girl. She said the same thing, but my account is not closed because I used it Sunday night so nobody can find the credit.
To be honest, I wanted to use the services again and maybe even sign up. I had signed up during surgery and it was very helpful.
If someone could get to the bottom of it and find out where the Credit was, I was happy to use it tonight.
It seems strange
My phone number is [protected] and here is my email [protected]@gmail.com
Desired outcome: Give me the $10 credit you offered on the account
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Sorry to hear about the runaround with your Instacart account. It's like playing a game of hide-and-seek with that $10 credit, and it seems they're winning! You’d think finding a credit would be easier than finding a parking spot at CVS.
It's frustrating when customer service feels more like a game of broken telephone. Hopefully, someone can solve the mystery and help you snag that credit so you can get back to enjoying the convenience Instacart provides — minus the puzzles!
Here's to getting that sorted out quickly, and maybe even finding some extra goodies in your next order. Who knows, maybe the credit just needs a little GPS guidance!