Instacart review: Instacart gift card

Hello back around 8/7/23 I recieved a giftcard in the amount of $57.50 for Instacart, I opened an account under the email address [protected]@outlook.com and proceeded to shop and buy things that was needed for my home from the Family Dollar store I not only used the entire gift card but also used money from my own Bank to pay the remainder amount due on my bill, immediately after I placed the order my order was canceled which I tried again and got the same results I decided to contact customer service to ask why and they immediately started saying g my account was shutdown and I can not use their service and told me that I could not recieve my money back that my account was locked and they can't access my funds. I have continuously begged and pleed for them to please give me my money back and I would go elsewhere to shop I have spoke to supervisors to other companies they would tell me to call to recieve my money back while those companies would have no clue as to why they would say that and would let me know that instacart is the only people who can refund me and I have been fighting back and forth for months now for my refund and finally to get some e to finally say listen u will not be getting any money back and that's final. I find that to be theft on their part and refuse to except that as a answer. I am requesting your assistance if possible I do not know what else to do at this point. Thank your for the time and I look forward to hearing back from you. I can be reached at either [protected] or [protected]@gmail.com and my name is Kristen Shaw

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