CB Colleges and Universities INTEC College Failure of Intec Collage to release the certificate for the student to who was first enrolled at Intec College on 11 January 2018.

INTEC College review: Failure of Intec Collage to release the certificate for the student to who was first enrolled at Intec College on 11 January 2018. 1

Kadeni of Centurion, US

Jan 10, 2024 3:10 pm EST

Verified customer

Review updated: Jan 15, 2024

Resolved

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Sindisiwe Bonisiwe Ndlovu (Student №: [protected]) first enrolled at Intec College on 11 January 2018. Sadly, to date, she has no certificate to show for it. Her mother, Mrs Zandile Ndlovu, has been communicating with Luqmaan Daniels and Ms Sibongile Basela, both Student Journey Officers, on a number of occasions to get her daughter’s certificate issued and released to her. But every attempt she made was fruitless.

On 10 May 2023, for example, Mrs. Ndlovu wrote this to Mr. Daniels and Ms. Basela: “We are still waiting for the certificate for Sindisiwe Bonisiwe Ndlovu, №: [protected]. Award forms filled and sent in March.” To which Mr Daniels responded on 25 May 2023 as follows: “We are gathering the results and we are in the process of drafting a progress report for you and we will advise you as soon as it is completed. I am just waiting for the exams and assessments department to provide me with the results. My apologies for the delay.”

The final correspondence from Ms. Basela on the matter, only after Mrs. Ndlovu made another enquiry, reads: “The assignment results are not yet out. I’ll revert to you soon as I will follow up with the assessment department.”

The Ndlovu family has not received anything but empty promises from Mr Daniels and Ms Basela. The delay in issuing the certificate for Sindisiwe has caused her pain due to lost employment opportunities. She cannot seek any employment without some form a qualification.

Recourse requested: All what the Ndlovu family wants is to get Sindisiwe’s certificate issued and sent to her.

Kindly contact Mrs Zandile Ndlovu, at [protected]@gmail.com for future correspondence.

Desired outcome: Intec College needs to release the certificate or indicate what is still outstanding for the certificate to be released.

Confidential Information Hidden: This section contains confidential information visible to verified INTEC College representatives only. If you are affiliated with INTEC College, please claim your business to access these details.

INTEC College response

Jan 15, 2024 2:00 am EST

INTEC College customer support contacts

Phone numbers

+27 861 173 173

+27 21 417 6700

Address

6th Floor, Fleetway House, 29 Martin Hammerschlag Way, Foreshore, Cape Town, ZA

Website

www.intec.edu.za

File a complaint Write a review

View all INTEC College contacts

Good day, trust that you are well. We apologize regarding the challenges that you have experienced. Kindly forward your student number and e-mail address to customrecare@intec.edu.za so that we can assist you further.

INTEC College response

Jan 18, 2024 7:30 am EST

INTEC College customer support contacts

Phone numbers

+27 861 173 173

+27 21 417 6700

Address

6th Floor, Fleetway House, 29 Martin Hammerschlag Way, Foreshore, Cape Town, ZA

Website

www.intec.edu.za

File a complaint Write a review

View all INTEC College contacts

Good day, trust that you are well. We apologize regarding the challenges that you have experienced. Kindly forward your student number and e-mail address to customercare@intec.edu.za so that we can assist you further.

Resolved

This complaint has been resolved automatically due to user's inactivity.

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Somandla

Centurion, ZA

1 comments

Somandla of Centurion, ZA

Jan 15, 2024 4:15 pm EST

Verified customer

Please find the following, as you requested:

Student Name: Sindisiwe Bonisiwe Ndlovu;

Student №: [protected];

Student e-mail address: Cindybonisiwe73@gmail.com

Kind regards,

Dr Sibusiso Sithole, PhD (Georgia State University), PhD (Boston University), LLM (UNISA)

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INTEC College address

6th Floor, Fleetway House, 29 Martin Hammerschlag Way, Foreshore, Cape Town, South Africa

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