CB Colleges and Universities INTEC College Flagged at the credit beaurea after service has been deregistered

INTEC College review: Flagged at the credit beaurea after service has been deregistered

NkuluS Mbatha of US

Sep 18, 2023 7:53 am EDT

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My Daughter was registered with Intec early this year to do her Adult Matric. The exams were in May and we sent a deregistration request to Intec College on the 18th of May as she would no longer be needing the services. On the 22nd of May the same request was sent to the Finance department (Lungani Mdletshe) after a lengthy call who advise that they would flag it on their system so that payment is no longer deducted.

In August I learned that Intec is flagging me at the credit bureau for nonpayment. I called the college, and they requested again that I send through the deregistration mail which was sent on the 24th of August. I than called and spoke to Sibongile Basela and requested the turnaround time for my query and she informed me that there's NO turnaround time, they will provide feedback once management has met and made a decision on my request. Whilst I wait for management to make a decision, I'm currently being flagged every month, I'm currently in a process of getting vehicle finance I cannot not be approved for because of Intec college. When I call and request to speak to management there is no one available and the Agent cannot assist.

Desired outcome: For the college to issue a letter confirming that I don't owe them anything so my vehicle finance continues and be finalised as soon as possible.

INTEC College response

Sep 19, 2023 2:08 am EDT

INTEC College customer support contacts

Phone numbers

+27 861 173 173

+27 21 417 6700

Address

6th Floor, Fleetway House, 29 Martin Hammerschlag Way, Foreshore, Cape Town, ZA

Website

www.intec.edu.za

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Good day, Mbatha, trust that you are well. We apologize for the challenges that you have experienced. Kindly forward your contact details and student number to customercare@intec.edu.za so that we can assist you further.

Good Day,

The information requested on Wednesday the 20th of September. Any Feedback?

It is now the 3rd of November, still not feedback? Please advise the turnaround time to provide feedback on a cancellation.

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INTEC College - Cancellation of the course 16

INTEC College - Accounts department 1

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INTEC College - Stay away from intec college 12

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INTEC College - Refund 4

INTEC College - de-registration

INTEC College - Deregistration 1

INTEC College - study material not received /assignment not marked

INTEC College - Fees settlement

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INTEC College - poor /no feedback /poor communication / wrong statements 1

INTEC College - Pathetic service

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INTEC College Contacts

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3%
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Witbank

More phone numbers

INTEC College emails

infointec@icg.edu.za

100%
Confidence score: 100%

Support

info@intec.edu.za

94%
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support

1001xxxxxx@intec.edu.za

76%
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INTEC College address

6th Floor, Fleetway House, 29 Martin Hammerschlag Way, Foreshore, Cape Town, South Africa

INTEC College social media
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