CB Colleges and Universities INTEC College Motor Trade N1

INTEC College review: Motor Trade N1

Gea Brugts-Bos of US

Sep 11, 2023 4:29 am EDT

Verified customer

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Featured review

Email:
Re our conversation on the phone.
Jason is using the below books, as suggested by Intec:
[protected]
Engineering Drawing N1 SB
1
R 337.95
[protected]
Mathematics N1 SB
1
R 324.96
[protected]
ENGINEERING SCIENCE (3rd edition) N1 Student's Book
1
R 335.95
[protected]
Motor Trade Theory N1 Student's Book
1
R 332.95
On the online portal, the 4 study guides that are uploaded to study these subjects, are all 4 not matching with the above books. I have attached 1 sample study guide that is on his portal: Motor Trade Theory. The modules on the study guide are not the same as in the book, the figures don't match and the activities don't match. And this is the same for all 4 subjects.
I have paid for this program, so Jason can study online, but now he can only use his books and guess the answers, without any online support? So why do I pay for an online study? I am very disappointed and hope this can be resolved asap.
responds to the email:
Hi
The Study Guide is not supposed to match all the content of the textbook; however, it must be addressing the same concepts in textbook. It is document designed to guide the student with examples and questions related to those from the textbook and simply the content in a way that is easy for the student to understand.
The student must focus more on the textbook and used the student guide to guide him. Also, it is advised to visit Question Paper websites and use them to have a broad understanding of the module.
My reply:
The study guide is not suppose to match the books...WHAT KIND OF NONSENSE IS THAT!
Next email:
[protected]@educor.co.za
Tue, Aug 29, 11:12 AM (13 days ago)
to me
Dear Valued INTEC COLLEGE CURRENT account holder, our records reflect that you have not made payments for the past 3 months, immediate payment required to avoid Legal Action, contact [protected].
My reply:
I PAID THIS STUDY UPFRONT!

Desired outcome: REFUND asap or I will take further steps

INTEC College response

Sep 12, 2023 2:12 am EDT

INTEC College customer support contacts

Phone numbers

+27 861 173 173

+27 21 417 6700

Address

6th Floor, Fleetway House, 29 Martin Hammerschlag Way, Foreshore, Cape Town, ZA

Website

www.intec.edu.za

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Good day, trust that you are well. We apologize for the challenges that you have experienced. Kindly forward the student number and contact details to customercare@intec.edu.za so that we can assist you further.

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INTEC College address

6th Floor, Fleetway House, 29 Martin Hammerschlag Way, Foreshore, Cape Town, South Africa

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