CB Colleges and Universities INTEC College No feedback on assignment or exam enquiries, threatening sms messages

INTEC College review: No feedback on assignment or exam enquiries, threatening sms messages

Paul Botha of Secunda, ZA

Jan 23, 2024 3:34 am EST

Verified customer

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INTEC "COLLEGE"...WHAT A FRIKKING JOKE! STAY AWAY PEOPLE!

My son enrolled with INTEC in 2020 for a Diploma in Building Surveying. He completed all but one subject in the 2021 exams. When we enquired whether he can enroll for the 2nd year subject and also do the one outstanding subject simultaneously, we were advised that it will not be possible and that he first needs to finish the outstanding 1st year subject. It took us more than 6 months to find anyone that helped us to enroll him for ONE SINGLE SUBJECT, for which I had to pay the FULL amount of almost R16,000! for ONE SUBJECT!

My son has submitted his assignments and online assessments on time in 2023, but to date we have not been able to get hold of ANYONE TO ASSIST him, or let him know when he can write exams!

Apart from this, we CONSTANTLY get threatening SMS messages saying that our account is in arrears, and that we will be handed over to lawyers for collection and blacklisted, even though the amount of R1101 goes off my account EVERY MONTH FOR THE LAST 6 months! After holding on their call centre helpline for 40 minutes! I managed to speak to a person just last week (15 January) that checked and confirmed the account is up to date, and that I can just ignore the messages?! Yesterday, 22 January 2024, we received yet ANOTHER SMS stating, and I quote " FINAL NOTICE:Notwithstanding previous requests for payment, your Intec College account remains in arrears. Failure to pay by 22/1/2024 will result in your account being handed over. Call [protected]".

The provided number is an absolute SXXT SHOW! In my experience, the average waiting time on this number is around 40 to 65 minutes, and then they give you some lame [censored] answer of redirect you to another email or number that never responds.

I say again...INTEC "COLLEGE"...WHAT A FRIKKING JOKE! STAY AWAY PEOPLE!

Claimed loss: R15,412.00

Desired outcome: Refund my tuition cost to the amount of

Confidential Information Hidden: This section contains confidential information visible to verified INTEC College representatives only. If you are affiliated with INTEC College, please claim your business to access these details.

INTEC College response

Jan 23, 2024 5:34 am EST

INTEC College customer support contacts

Phone numbers

+27 861 173 173

+27 21 417 6700

Address

6th Floor, Fleetway House, 29 Martin Hammerschlag Way, Foreshore, Cape Town, ZA

Website

www.intec.edu.za

File a complaint Write a review

View all INTEC College contacts

Good day, trust that you are well. Kindly forward your query together with your student number to customercare@intec.edu.za so that we can assist you further.

Thank you. I have forwarded my message to the email provided.

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INTEC College - Refund 4

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INTEC College Contacts

INTEC College phone numbers

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3%
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Witbank

More phone numbers

INTEC College emails

infointec@icg.edu.za

100%
Confidence score: 100%

Support

info@intec.edu.za

94%
Confidence score: 94%

support

1001xxxxxx@intec.edu.za

76%
Confidence score: 76%

More emails

INTEC College address

6th Floor, Fleetway House, 29 Martin Hammerschlag Way, Foreshore, Cape Town, South Africa

INTEC College social media
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Nov 20, 2024