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Intelius

Intelius review: scam and fraud 49

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8:23 pm EDT
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After running a $9.95 address/phone search (one time charge), i find six months later I've been paying $19.95 monthly for "home Protection services by Intellius." 1. shame on me for paying bills this carelessly. 2. This organization is all over the web with charges of fraud and somehow managing, in a smarmy fashion, to initiate this monthly billing.

I plan to dispute all these charges as "intentionally misleading and malicious 3rd party fraud." I ENCOURAGE EVERYONE who has had the same experience to DISPUTE the charges with your credit card company. Given these circumstances you stand an excellent chance of winning this dispute and Intellius refunding, or at least settling for reparation.

Dec 28, 2009 4:43 pm EST
Intelius customer support contacts
Address

C/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, WA, 98004, US

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If you would like additional help, please call 888-445-2727 Monday – Friday 4:30am – 10:00pm PST. We will be more than happy to assist you with your account.
Aug 26, 2010 4:19 pm EDT
Intelius customer support contacts
Address

C/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, WA, 98004, US

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If you received a receipt via email the report would have been processed. You can close and reopen the browser, the report will be stored on the website to view for the next 45 days.

Please call 888-445-2727 Monday – Friday 5am – 8pm PST. We will be more than happy to assist you with your account.
Nov 17, 2010 5:17 pm EST
Intelius customer support contacts
Address

C/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, WA, 98004, US

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I am sorry to hear that you were not able to find the information you were looking for. You can certainly contact the customer support team for assistance in locating that information.
Please call 888-445-2727 Monday to Friday from 5am to 8pm and Saturday from 6am to 4:30pm. We will be more than happy to assist you with your account.
Mar 15, 2011 8:16 pm EDT
Intelius customer support contacts
Address

C/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, WA, 98004, US

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If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday to Friday from 5am to 8pm and Saturday from 6am to 4:30pm. We will be more than happy to assist you with your account.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

49 comments
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nonnabee123
LAKE PEEKSKILL, US
Nov 16, 2010 1:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I made a simple $.99 address inquiry for which they ended up charging me $6.21. The information I received was 10 years old and usless, becuse I already knew it, and more. When I called them to complain, their rep told me that all they guarantee is the information they have, not the accuracy nor the time frame; they would not refund my money.

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Keleia
Maple Valley, US
Jan 02, 2011 8:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This is an AMAZINGLY FRAUDULENT COMPANY. I cannot even get to the section to cancel. I will call my credit card company tomorrow to stop and any all charges from this terrible company. BEWARE! BEWARE! BEWARE! BEWARE! BEWARE!

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Adam Q Smith
Los Angeles, US
Jan 06, 2011 10:31 pm EST

Intellius is run by a [censor]-sucking criminal names Naveen Jain. He runs a huge variety of scams -- one of them aided and abetted by the company I work for, Yahoo (via People Search). Our execs have had a massive number of complaints about Intellius but prefer to take the stolen money. All of them should be in jail.

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bondakadi
Toronto, CA
Mar 04, 2011 5:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Whose looking into these complaints? How can we get the money back from 24assistance. They have my wrong name and also incorrect address, for over year they have been billing me 29.95 charge on my credit card. How can I get my money back. How is that no action is taken these sites?

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panocha
Milwaukee, US
Mar 13, 2011 5:04 pm EDT

im trying to look for somebody and i put my debit card # and now when they feel like it deduct money out of my account suposse to be .95 cents and they charge me 19.95 two times i want my money back, they dont give me no information about the person, they riped me off

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Oldangel
Shippensburg, US
Mar 13, 2011 5:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I found they are a large mess I had one experience with them and that was enough.You never get the results they say you will. Each time you click submit they want to sell you more searches that were supposed to be included in the one you just bought! Someone should do something about this!

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sniper11
norwich, GB
Jun 23, 2011 12:38 am EDT

UK name is Andrew Millet His personal details will be published soon

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sniper11
norwich, GB
Jun 23, 2011 12:40 am EDT

UK dirrectors name of this scamming company is Andrew Millet. Further details about him and his diresctors will be posted soon.?

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Osssmon
Issaquah, US
Sep 19, 2023 3:22 pm EDT

I did a onetime reverse phone number search, $1.05, then cancelled any ongoing subscriptions. Just happened to see where I've been charged monthly $38.48 for the last 3 months. WTF

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  1. Intelius Contacts

  2. Intelius phone numbers
    +1 (888) 445-2727
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    Founder
    +1 (877) 564-3253
    +1 (877) 564-3253
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  3. Intelius emails
  4. Intelius address
    C/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, Washington, 98004, United States
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    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024