JB HI-FI
Reviews and Complaints

JB HI-FI got some real good stuff to choose from when it comes to electronics. They offer a good range of products and the best part is that the prices are too good to resist, especially during sales. Speaking of sales, they're pretty regular and if you keep an eye out for them, you're sure to grab a real steal.

Shipping's damn quick too, and that's a huge plus in my book - ain't nobody got time to be waiting around for their stuff to arrive. Plus, if you do run into any issues, their customer service is pretty decent and the return process is hassle-free.

Overall, I reckon JB HI-FI is a pretty top choice if you're on the lookout for electronics - just make sure you don't accidentally blow your budget by buying too much!

JB HI-FI is honestly the worst. They sell you all sorts of garbage that you really don't need. For instance, they'll totally sell you a bunch of discs even if you don't have a disc drive. It's a total waste of your precious time and money. Not to mention, they don't even have the decency to charge you fairly! They'll overcharge you and then later on try and charge you even MORE extra! I mean, I had to really fight with them at the register just to get the right price. It was really such a headache.

Honestly, if you're looking for a place to shop that isn't going to rip you off, you shouldn't even bother with JB HI-FI. They're only out to get your hard-earned cash, and it's not like they're even providing any sort of decent service or products to justify it. If you value your money, I cannot tell you clearer - STAY AWAY from JB HI-FI! It's honestly just a total waste of your time and money.

JB HI-FI (jbhifionline.com.au) ain't what it used to be! The website has wrong info on it and it's causing problems. I wanted to buy a Gen 2 headset and the price was listed wrong. I called the customer service and head office but no one answered the phone! I waited for over ten minutes!

I decided to drive 20km to go to a JB HI-FI store to buy the headset because it was listed at a good price on the website. But when I got there, they told me the real price was $249! That's a lot more than what is listed on the website, which is $163.

This is very frustrating because I wasted my time driving to the store and I also could have saved money if the website information was accurate. It's not fair that JB HI-FI can't get their website right and that no one is there to help me when I need it.

I hope they fix this problem soon because I don't want to go through this kind of hassle again. It's a shame because JB HI-FI used to be a great store but it seems like they don't care about their customers anymore.

I gotta be honest, I was hyped up when I saw that JB HI-FI had an online store. But let me tell you, it was a disaster. If you're thinking of getting something from their website, you better think twice. I ordered a headset from there, and guess what, it never showed up. I tried contacting them over email so many times, but all I got was silence. They never even bothered to give me my money back. What a nightmare!

I'm not kidding, people. This place is a total rip-off. They just take your money and run. It's like they don't give a damn about their customers. And the worst part is, I was so excited about getting that headset. It was supposed to be the one thing that would complete my gaming setup. But now, thanks to JB HI-FI, I'm left with nothing but disappointment.

Honestly, I don't know what to do now. I've lost all confidence in this company. I used to think they were good, but now I see that they just don't care about their customers. If only they'd listen to us, maybe they could fix their problems. But I doubt they will. They're just too busy stealing people's money.

So, if you're thinking of buying something from JB HI-FI's online store, I suggest you think again. Don't make the same mistake I did. Save your money for a company that actually cares about their customers. Trust me, you'll thank yourself later.

I gotta say, JB Hi Fi, both the stores and website are top of the line! Whenever I walk into the store, there's always something new and intriguing that catches my eye that I just haven't seen before. Although, when I'm online, I get lazy and usually just search for what I need and not much else, missing out on all the other awesome products that they offer.

But, let me tell you, I've never had a single issue with JB Hi Fi (knock on wood). Their service is exceptional, and the products are of the highest quality. I really appreciate that they offer such a wide array of products, from electronics to DVDs to books and more.

As someone who isn't necessarily tech-savvy, I really appreciate that JB Hi Fi has a knowledgeable and approachable staff that can help me find what I need. It's a great feeling to feel confident in my purchases and not have to second-guess whether or not I made the right choice.

Overall, I highly recommend JB Hi Fi for all your electronics and entertainment needs. Their staff is friendly, products are top-notch, and service is unbeatable. Definitely my go-to for all tech-related purchases!

I recently had an experience shopping on the JB HI-FI website (jbhifionline.com.au). I was on the hunt for a Samsung S20fe phone, but it was sold out in-store. I was happy to see that the website claimed to price match with a customer service contact for assistance.

I spoke with a salesperson who assured me that they could match the phone price from another website, which was great news. However, when I attempted to complete the sale, an error message popped up and the transaction wouldn't go through. Being the persistent shopper that I am, I called and emailed back to get the glitches sorted.

It was a bit of a disappointment when I found out that the salesperson I had dealt with was new and didn't have the authority to offer the discount. Disheartened, I ended up paying the full price since it was the only option left for me.

I was quite frustrated with the experience and felt like the whole price-matching offer was just another marketing stunt that didn't hold up in reality. I was also a bit annoyed to realize that the discounted price was the same one being offered in-store at the time.

Overall, shopping at JB HI-FI didn't turn out to be the smooth experience I was hoping for. The website is a great place to browse and compare prices, but the deals and sales tactics don't seem to be as advertised. It's important for retailers to be transparent with their customers and deliver on their promises, so I hope JB HI-FI can improve in the future.

I had a bit of a rough experience with JB HI-FI's Modbury store. I made a purchase for an LG Sound bar for my daughter's birthday, but unfortunately, there was no stock available until the 6th of January next year. With no other option available, I went ahead and requested for delivery instead. However, when I got home, I was surprised to see an order confirmation for a completely different sound bar, a Yamaha one to be exact.

Being a bit confused, I decided to go back to the store and sort things out. But to my dismay, things didn't go well at all. The staff members didn't seem to have any clue about what had happened, and the manager was incredibly disrespectful and rude towards me. The whole experience was disappointing, to say the least, and I felt like I would never set foot inside a JB HI-FI store again.

Thankfully, this story does have a happy ending. I eventually canceled my order, and instead, I went to Harvey Norman to buy the correct sound bar. I was relieved to find that the staff were courteous and knowledgeable, explaining everything in detail and making the whole purchasing process a breeze. I was very pleased with the entire experience, which was a complete 180 from my JB HI-FI experience.

Overall, while I won't say I had the best experience with JB HI-FI, I will say that I'm glad that I was able to get everything sorted in the end. Sure, there were some bumps along the way, but in the grand scheme of things, it all worked out well. As for future purchases, I'm still not entirely sure whether I'll be returning to JB HI-FI anytime soon, but I'm more than happy to recommend Harvey Norman to anyone who's on the lookout for fantastic service and knowledgeable staff members.

Walking into JB HI-FI always feels like stepping into a world of wonders. The store is always filled with bright and shiny things that catch my eye. However, every time I come here I have a specific need, LOL, and it's usually to get another headset with a microphone. Today was no different, and I found exactly what I was looking for!

This morning, I visited a JB HI-FI store that I had never been in before. Luckily, the staff member who helped me was incredibly friendly and helpful. He walked me through the technical details of the headset I was interested in and when I discovered that I was a few dollars short he quickly said, "No worries, we've got you covered!"

I decided to run to the ATM to grab the extra cash and as I returned, I saw the staff member that I had spoken to earlier. He quickly showed me where I needed to go to pay for my purchase. The cashier was lovely; we even shared a few jokes and laughs!

I am ecstatic to say that my trip to JB HI-FI was short, enjoyable, and very productive. Thanks to the fantastic help I received, I was able to get everything I needed and more. So, if you are looking for a one-stop-shop that will provide you with excellent customer service and all the latest tech products, JB HI-FI is the place for you!

If you are a fan of Asian pop culture products and you happen to reside in Australia, then you should definitely check out JB Hifi! I mean, they've got everything you need to fulfill your otaku needs and at the same time, you'll also be supporting the local economy. It's a win-win situation!

The store has a plethora of anime that you can choose from, whether it's dubbed or subtitled. But that's not all; they've also got some Asian movies from China, Japan, and Korea in their World Movies section. I even found some BTS products, including their latest Japanese EP and some posters. So, if you are a hardcore fan of BTS, you know where to go.

Aside from their extensive collection of pop culture products, they also have discounted products that you can take advantage of. I got myself an LG G8S Thin Q smart phone from the JB Hifi in Forest Chase for half the price, and it's been working perfectly well for me. Plus, I also scored a Sony CD boom box, perfect for listening to all my J-pop and K-pop tracks. I mean, their prices are hard to beat!

I usually check their website to see if what I am looking for is available in a specific JB store, and then I go there to take a look. And let me tell you, their customer service has improved drastically over recent years. Every staff member I encountered was friendly, approachable, and accommodating. What more can you ask for?

So, I encourage everyone to support this retailer, not just because of their excellent customer service and affordable prices, but also because it's our way of supporting the artists we love. Buying their products in-store helps them in so many ways, and we, as fans, should do our part.

In conclusion, JB Hifi is the place to go if you're looking for Asian pop culture products in Australia that won't break the bank. The store has a wide variety of anime, movies, and merchandise that you can choose from, plus they have discounted products that you can take advantage of. So, grab your wallet, and head to JB Hifi now!

Yo! So, I had some trouble with my TV and decided to call up JB HI-FI to see if I could sort it out. They said I could come in and return it, which was awesome! So, I brought it into the Maribyrnong store on Sunday and… they wouldn't return it. Instead, they said they would get Hisense to come out and fix it. Okay, not exactly what I was hoping for, but fair enough I guess.

Here's the thing though: the store manager, Hayley, was a real piece of work. She was so rude and defensive right from the start. She started rolling her eyes and getting abrupt with me when I mentioned Australian consumer law. Apparently, they couldn't determine if my TV had a major fault, which meant they couldn't do the return. I said, "cool, can you just check if it has a major fault then?" But she kept shrugging and saying, "I can't do anything for you."

It was so frustrating because I was just trying to get some help and figure out what was going on with my TV. I even asked her to email me the details of what she was saying so I could understand it better, but she started rambling and giving me wrong information. I mean, come on, if you're gonna be the store manager, at least know what you're talking about, right?

Anyway, long story short, Hayley was super rude and gave us the wrong information. We ended up leaving without a solution and feeling pretty frustrated. I've been shopping at JB HI-FI and the Good Guys for years, but after this experience, I'm not sure I'll be coming back. Hopefully, Hayley learns some customer service skills before she talks to anyone else.