J&T Express
Reviews and Complaints

Item yet to delivered since 22 April, tracking number [protected], I would considered it as a loss and I wish to claim the losses for now.

Kindly pay to this bank account :

AMBANK AC : [protected]

NAME : ORLANDO CORPORATION SDN BHD

The seller was posted my parcel since 01/06 until now I just only saw them

Updated routing code is wrong.! They never tried to call me ask anything about the address. They just passing my parcel everyday …how can I solve this problems if they never call me? At least they drop at 1 place to call me self collect if they can’t find the address.

Tracking number [protected]

why does SHOPEE need to force sellers to use JNT for customers?

why don't let us pick the courier we like! I'm willing to pay the extra fee for the courier I trust! not JNT!

Today is 8th June, where is my parcel?

2022-05-30, Monday

11:23 AM

Outbound

Drop Point SWK LB AGT (1) 505

2022-05-28, Saturday

12:15 AM

Outbound

Transit Center SWK GATEWAY04

2022-05-27, Friday

02:16 PM

Inbound

Transit Center SWK GATEWAY04

01:36 PM

Outbound

Transit Center AIR MIRI 501

01:36 PM

Inbound

Transit Center AIR MIRI 501

2022-05-25, Wednesday

06:12 AM

Outbound

Transit Center AIR FREIGHT 999

04:55 AM

Outbound

Transit Center MYS GATEWAY

04:16 AM

Inbound

Transit Center MYS GATEWAY

2022-05-24, Tuesday

09:05 PM

Outbound

Transit Center JHR GATEWAY

09:05 PM

Load Truck

Transit Center JHR GATEWAY

07:56 PM

Inbound

Transit Center JHR GATEWAY

06:24 PM

Outbound

Drop Point PCP NONG CIK 458

06:22 PM

Outbound

Drop Point PCP NONG CIK 458

01:55 PM

Picked Up

Drop Point PCP NONG CIK 458

Late shipment,item keep messjng items

Parcel lost and do not want to take any responsibility. Simply tell your parcel is lost and ask you to claim lost at maximum rm300.00. What a good deal for stealing your customer's good at bargain offer rm300.00 for everything.

Simply a con company located in Malaysia.

Barang dah smpai.. Tapi org delivery jnt call suruh ambik barang sendiri kat bawah apartment.. Kata nya tak mahu hantar smpai ke atas.. Barang bnyak kata nya.. Saya nak buat complain.. Knapa tak hantar sampai kat rumah sedang kan apartment ada lif.. Sy bayar tau delevery bukan free.. Sila ambik tindakan.. Dah bnyak kali jadi macam ni.. Last2 sy tngok update dia buat kat shopee sy tak dapat dihubungi.. Sedang kan dia dah cal sy.. Sila ambik tindakan..

I would like to lodge a complaint against your reckless/ road bully driver. On Sunday night my husband me was driving back to our home via north south highway. Our car was having radiator issues and driving slow with double signal. The driver who was driving VDS 760 at the back was honking us from the back and I started to video it. Hope your drivers are ethical enough on the road by respecting the other drivers. Unsure if you are recruiting trained drivers. Hope to here from you before I post it in social media. Thanks

I am complaining a j&t rider named John David Trinidad. I received a text message from shopee about my parcel to be delivered today (June 5,2022) But as time goes by I have not received any call, text and my parcel from him. I tried to text him to ask if what time he will deliver my parcel but he did’nt reply. I checked my shopee account about the status of my parcel but the status said that the buyer is unreachable. I file this complaint because this is not the first time this has happened but this is a second time already.

Subject: Complaint Letter to J&T express About a Damaged Product

Dear Sir/ Madam,

I am writing to bring to your notice my grievance regarding the delivery of Magic Glow Blanket, which was ordered on June 03, 2022 Upon the delivery, I discovered that the product was damaged I have repeatedly tried to get in touch with the customer service number but no response. This is not expected from J&T express and your poor customer service, and as a customer, I feel terrible because of this response. The Consumer Rights Act makes it an implied term of the contract that goods I receive must be of satisfactory quality, and for the reasons stated above, they are not. I have attached pictures for your convenience as well. Therefore I require you to confirm whether you will arrange for the Magic glow blanket which is not a blanket but a solid plastic piece to be collected or that you wish me to return this and reimburse me for the cost of returning the blanket.

I look forward to hearing from you.

Yours sincerely,

U can search on google by write down jnt seri kembangan cdc 605. And take a look for review. Such a very bad services. Please shut down. Bcause all my order and my area will send to this [censored] dump jnt seri kembangan cdc605. And please fired all the staff bcause they seems to be rude. I need to go there by my self to collect my prcel. What the point postage charge if I need to go down to looking for my parcel.? Such a waste!

Parcel saya sudah di hantar pada 12/5/2022, status inbound outbound inbound dan customer saya telah call pihak jnt sabah. Pihak jnt menyatakan bahawa barang tersebut mengalami kelewatan sebabnya sticker rosak dan tidak dapat dan menguruh kami untuk complaint refund? Jadinya apa akan berlaku kepada barang kami yang sudah di courier sampai ke sabah?. Mohon penjelasan? Maaf atas menganggu. Saya berharap akan mendapat response yang pantas. Terima kasih atas bantuan anda.

Disni saya sertakan details parcel:

Sender: ar rayyan hijrah global sdn bhd

Receiver: hasmia majid

Delivery date: 12/5/2022

Status:21/5/2022 (outbound

Transit center sbh gateway02 tawau division)

J&t express - [protected]

https://easyparcel.com/my/en/track/details/?courier=JnT-Express&awb=630674933661

Terrible service from J&T! I ordered things from shopee and was shipped out by the seller on 23/5/2022.Since 25/5/2022 at J&T Port Klang CDC 611 (311),the delivery status was unsucessful delivery : cuaca buruk! And it has been more 1 week since 25/5/2022 and no delivery attempts was made! And only yesterday 2/6/2022,my order was cancelled in shopee because J&T lost my parcel ! what type of service is this? Why took so long to state that your irresponsible workers lost my parcel? I had to wait for more than a week to be informed on this? WORST delivery service ever!

Dari 12haribulan may sampai sekarang 3haribulan june barang belum sampai,parcel saya dekat swk gateway03,tapi bila saya datang kedai ,kedai dah pindah…

[protected] where is this shipment currently?

why is this always stating ECP FALCON7 4504?

what is the meaning?

When can this shipment reach the destination

https://www.e-seller.online/stoves?fbclid=IwAR3Dj7mIRvfymbv-bIlrbrgoa32lxOQWY1HhyU4eCJTiVqlXDnL_dOI-NYU

The above website of seller, the parcel arrived my house and i told the rider that i open first before i paid, the rider told to me its prohibit to open before him, because i am busy at that time i consider to pay him and his gone, a minute i open the parcel and appeared before me the wrong order two set of black tray and two 1liter mineral water. and i call the rider a.s.a.p. and told to him the wrong order and he answer to call the seller , and i call the not responsive seller. and i research that the seller of COD is fill up the V.I.P. form to J&T Express so therefore they know very well the seller, they can manage to get back my money.

My parcel was sent out by the seller in Kuala Lumpur on 25/5/2022, from tracking record shows the status "On Hold - Out of shop/office's business hour

Drop Point LDC S.PERDANA 608 - PETALING" on 26/5/2022 till now (1/6/2022). My sending address is a company in Selangor with 24 hours guard working 365days a year. I was wondering why unable to reach me till now. I understand that it might delay due to short of manpower but not out of the office's business hours for so many days. I worried the parcel is lost.

My parcel sent on 09/05/2022 from Johor Bahru to Kuala Lumpur.

Until today 01/06/2022, parcel still haven't reach.

JNT status show will send back the parcel but until now still not yet get any update.

I have already made a complaint to JNT website on 19/05/2022, but didn’t get any respond.

Tracking number:

[protected]

Sender Contact:

Fyn [protected]

Receiver contact:

David [protected]

Receiver Address:

H.S TAY, BAHARIN & PARTNERS

No38A, JALAN DATUK HAJI EUSOFF, KOMPLEKS DAMAI OFF JALAN IPOH, 50400 KUALA LUMPUR.

I ordered my things in shopee on 23-05-2022 and until now its not delivered to my location. This is not first time facing a terrible experience with J&T service. I am really frustrating as I have wasted my car petrol and my time just to do a self pick up as i got fed-up with their service. Spent thousand of ringgit for the things in the parcel, really concern if its damage cause by the weather nor environment. Helpless agent in J&T at self collection area just get my details and mention will call if parcel found and until now no calls. Its not funny at all as they not understand the urgency and even the delivery date over the due date. previously they lost my parcel and no any proper guidance or phone call until i noticed that. Will do considering J&T for courier service.

My tacking number on : [protected] and [protected]

I order the item since 30/4/2022 and seller posted it the next day. I thought the parcel will arrived at least a week after it posted. But the the parcel status is closed by exception since 12/5/2022. I asked the seller but she haven't inform anything and it's been a month that's why I'm writing this complaint. It haven't move from Transit Centre HQ in Perak if I'm not mistaken. Please take action with your service. This is my first time so I don't know how to claim damage or anything because the sender said she will do but no update till now!

gusto ni rider puro resched resched nlng nakakaawa na.. may trabaho din ako palaging sinasabi papunta na.. pero d naman pala makakapag deliver.