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J&T Express

J&T Express review: Parcel

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10:03 pm EDT
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Parcel yang saya terima telah dikoyakkan oleh courier , dan juga barang yang saya order telah dicuri/hilang ( foundation/makeup) cuma ditinggalkan free gift sahaja . Parcel saya juga stuck beberapa hari , selepas saya terima parcel yang saya order pada 6/sept/2023 dan akhirnya sampai pada 17/sept/2023 saya telah mendapati parcel saya telah dikoyakkan dan foundation saya telah dicuri/hilang hanya tinggal (beautyblender/eyebrow pensel/brush/pouchbag/blusher) . Juga saya dapati parcel saya telah digam menggunakan gam j&t . Disini saya ingin meminta tanggungjawab dri pihak j&t kerana suda jelas bahawa parcel saya telah dikoyakkan dan barang saya( foundation) telah dicuri/hilang. Saya juga telah memaklumkan perkara tersebut kepada saller(shoppe) dan juga staff j&t(cawangan kota marudu 89100/89108) saller(shoppe) juga suda mengesahkan bahawa parcel saya memang telah dikoyakkan oleh courier j&t , dan saller juga meminta saya untuk tidak refund parcel saya kepada dia , kerana ini suda jelas bahawa parcel saya telah dikoyakkan oleh courier j&t , saller juga meminta saya untuk claimkan wang tunai saya sebanyak RM101.00 kepada pihak j&t . Kemarin pada 17/sept/2023 jam lebih kurang 12TENGAH HARI saya telah pun pergi ke cawangan j&t kota marudu , dan berjumpa salah satu staff (ELESA) yang bertanggungjawab atas parcel saya . Saya juga telah memaklumkan dan memperlihatkan bukti bahaha parcel saya mmang telah dikoyak oleh courier , staff j&t juga telah meng’iyakan bawa benar parcel saya telah dikoyakkan . Terimakasih

Desired outcome: Saya ingin duit saya dikembalikan , kerana saya tidak menerima barang yang sepatutnya . Saya sangat kecewa dengan tindakkan pekerjaan kamu

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  1. J&T Express Contacts

  2. J&T Express phone numbers
    1300 809 000
    1300 809 000
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    Malaysia
    1900 1088
    1900 1088
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    Vietnam
    +60 392 129 660
    +60 392 129 660
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    Malaysia
    +62 218 066 1888
    +62 218 066 1888
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    Indonesia
    +63 289 111 888
    +63 289 111 888
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  3. J&T Express emails
  4. J&T Express address
    19th Floor, Mercu 3, KL Eco City, Kampung Haji Abdullah Hukum, Kuala Lumpur, 59200, Malaysia
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    Nov 21, 2024