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I have this shopee delivery, the delivery date as per shopee status was september 13, 2019 and the currier was j&t express. On that day I did not received any delivery from them instead they called me september 14, 2019, 3:30pm and I told them if they can deliver it on monday september 16, 2019 because the address im using was company address and we have half day office only every saturday and the delivery man said ok. But when monday came there was no delivery of my shoppe so by tuesday sept. 17 I click shopee guarantee. By sept 18 a delivery of the same currier texted me, ian malibo, if im available for delivery the day after, sept. 19, and I replied yes but sept 20, 21, 23, 24 came I did received any delivery so I communicated to supplier and they said maybe the currier already cancelled it because the put on status failure to deliver due to force majoured... And advive me to re order. But sept 27 they attempt to deliver it and the reason of delivery man was it happened that it was put in bunch of delivery that they did not so it right away. I did received it since I already order it oto other supplier and already was received it. What im getting angry at was they keep on attempting to deliver it again amd again from sept 27 until today october 1... And they even insisting to me to cancel it... Its not my fault why force me to cancel it. And worse is they keep on calling me which already a disturbance to my work and keep on insisting to me to cancal it. The delivery is being rude the same time with their office... They dont even answer when I called them then the delivery man was rude the way they talk. Hoping you can give immediate action regarding this matter. This is my first time to encounter such lousy incompetent currier.
It happens at 2.00pm on 1st March. Once the delivery guy arrive at my place, he didn't came out from the lorry. Just sit inside and throw out the product I order it from. We asked him to get out and hand over the product on my hands and let him know that " this is not the right attitude to treat a customer " and all he said is " susah la ".
im seller from shopee, why my customer will compaint me about the delivery package when receive will crake and broken? already many customer complaint me. Our item is after checking is good then delivery out. got any replying to me?
wasap me asap : [protected]
Ape ni..barang dah sampai kawasan cus 23 hb, tapi duk peram barang sampai 25 hb tak hantar ke customer.bayar mahal2 ckp 3 hari..ni dah nak masuk 5 hari hari dah..tolong jwb!bape lame lagi nak peram barang cus!
Barang sangkut dah 22hb sampai hari ni tak sampai² lagi. Tolong check bila nk pos keluar. Hari ni dah isnin xde apa² update lagi... Tracking no [protected]
I have order from shopee, and seller send on 4/5/2020 but now still stuck at hub klang almost 2 days and my order only from shah alam to sepang n now its 10/5 /2020 .why so late like take order from oversea...its not the first time j&t do this problem...[protected] this tracking no please do somethink
Jnt memang lembap esp dkt kelantan.cuba la jd org kelantan pos guna jnt.6 hari perap dkt hub.nk gila tgok hr2 x updated lgsg.tp tu laa, byrn postage pon mur mur drp pos laju kan.at least x pyh letak express kt blkg tu bru aku redo sket
Servis j&t sangat terukk.. mula2 parcel lambat sampai, aku ok lagi dan faham sebab kan pkp.. tp bler kol, semua nya xnk angkat.. menyusahkan org.. bila kol no HQ nk buat aduan, dorg xsambungkan talian. Sangat terukk! Sampai sekarang aku x tau mcm mne nk ambil parcel aku kat mana?
30 april 2020 seberang perai selatan barang saya, sampai sekarang belum sampai, 11 may 2020, sudah banyak call j& t, j&t cakap tak tangguh, tipu punya... bad service
Cakap saya sendiri, nak pergi ambil barang sendiri, lagi tak bagi. barang saya mahal, barang rosak, siapa nak tangguh?
Why my percel stuck at kota bhraru 6day? When can collect n send to me? My tracking number is [protected]. Thank you for your cooperation. I hope you will consider it.
Arrived at J&T Batu Pahat since 3/5/2020.. until now no update.. please respond!
My parcel lost and j&t like nothing happen?! Like seriously. Second and last using this courier. Bad service ever. I dont how they will settle this problem? Will give my claim? I dont think so because my parcel dont have insurance either but parcel worth RM 500. I am so frustated!
Teruk sangat perkhimatan J&T barang bungkusan yang besar begitu pun boleh hilang @ tercicir kata
Salah satu orang pekerja j&t bila dihubungi. Tp pihak atasan j&t kata barang masih ada, saya tak tahu yang mana Betul ? Lepas Ni da takut nak menggunakan perkhimatan J&T lagi . Barang da berapa hari terkandas Entah masih ada @ x Ada sebab sorang kata A, sorang lagi kata B!
J&T ni pelik bagi ko tel hot line tapi bila call langsung x Ada yang menjawab balik2 peti suara bosan tunggu2 dlm 2 minit ingatkan adalah yang menjawab panggilan tapi putus macam tu sahaja TERUK SANGAT baik tak payah letak no hot line untuk dihubungi tak ada makannya . Lepas ni Kalau x Ada lagi jawaban untuk barang saya buat laporan terus je senang sebab da menyusahkan pelanggan. Buang masa nak tunggu2 . Fade up 😡😡😡😡
Pekerja jnt rude gile, cakap kurang ajar betul, mulut tu jaga sikit ehh, kalau delivery brg buat lah betul ii cakap elok ii tak payah nak tengking ii
Deliver my parcel please, or least answer my call. I am happy to book a lalamove and pickup my parcel instead of keep waiting for jtexpress poor delivery service. My parcel is been seating at store for 5 days and more, what can I do to get my parcel delivery?
Please give me a call back! Here is my parcel tracking number: [protected]
ps: I will pay for the lalamove and I expect no need any refund from your side, I just need my parcel. Thank you.
Please tell what should I do now to get my parcel deliver?
Thank you and NO thank you!
Y my parcel still hold.. parcek already arrive 31 jan now still pending.. why? pleaseee jnt
Teruk betul. Taknak dah Guna Serviis dia org. Dahlaaa Peram barang lama. Bagi hilang pulak. Tracking tak update betul2. Ada pulak brg yg bungkus skali blh hilangseparuh kandungannya. Curi ke? Kita ingat nak bagi support la pads JnT. Ingatkan skali 2 Kali takpelah. Everybody do mistake so learn from there. Ini tak. Buat jgak mistake yg Sama. Please laaa please laaa..buat kerje. Org bayar tau. Bukan POS free.
Takmau Guna dah servis JnT. Dah Banyak Kali kena. Boss tak check ke pekerje dia. Dah la curi kandungan DLM bungkusan. Blh pulak ambik setengahbrg lepastu pulangkan setengah. Kita ingat nak support dia org tapi kite pulak jadi mangsa. Skali dua blh la maafkan. Tapi Banyak Kali dah. Kita bayar Kos postage Tu. Dahlah tak amanah. Kalau tak blh nak control parcel Banyak sangat, jgn lah terima. Ini tak. Nakkan duit, jadi Tamak.
Their service was OK before, but has become total crap nowadays. Help line? No one will pick up the phone. Online chat? If you are lucky enough for someone to respond, they will outright lie to you (had one agent lie to me about the status of my package - it had been sent back to central distribution, but agent denied it, but the tracking confirmed it) or have no information that is helpful that I see no point for them to offer the chat service. Their tracking system is crap, showing illogical movements of parcels, and you can't even use the tracker to plan on being around for delivery.
J&T...I suggest you close shop and go back to Indonesia. Your service standards are unacceptable here in Malaysia.
Good day!
the rider texted me for the first time that he was already at the area at 7:38 pm, with no advice earlier on that he will be delivering my order yesterday, I'm at the jeepney when I got his text message after I received he's message I call him several time till this morning I call him but no answer from the driver.
Received the damaged item...Jnt must claim this item very² bad service
Everytime the product must deliver, they always put that the customers contact is not available, even though they're not actually call.
The waybill number is [protected]
It must deliver in June 24, 2022. But unfortunately they always put the customer is unavailable even I texted every 3 hours the delivery rider.
J&T called and asked nak letak parcel kat mana tengah jalan? Where that was super rude.Yet i called him after to check on the parcel call was not answered
seller okey cuma pengahantaran mengambil masa 2minggu? like hello tulis kt oder tu barang akan smpai 27/7/22 but j&t take a long time to deliver my parcel cause what hantar salah daerah! how it will be? sedangkan dah tulis alamat betul betul kot. buat kerja jangan cincai cincai, penat semuaorang penat. tolonglaa improveeee your servicee!
Nagtawag ang rider sinabi idideliver daw pero after 3 days wala parin tapos nagtext ulit ang rider irereturn na daw yung parcel.Wtf!
The sender wrapped and sended carefully, no damage, no scratch andcdelivered to the post mail and sender told the employee about the order.
But then, the stuff came and I was cracked and broken when the receiver opened the package.
My order status is delivered but I not received it please check thank you
I did not receive my parcel but it says it delivered
Serve customer seolah olah dia lha Boss jnt tu...sila buang staff yg rude.tidak bertudung.hitam.kurus...baru kerja JnT...tah pa pa perangai...tak silap nama dia IDA
di ko po nakuha yung inorder ko. nakalagay sa tracker delivered na siya. pero di naman dumatin. binayaran ko na agad para di na maabala ang rider at tuloy tuloy and byahe niya. pero walang dumating!
Tracking number [protected]
This is frustrating your riders aren't calling names when they reach home where they will deliver parcels, they will just send you a message. However, it was a late message and received it at 2 am and I was waiting the whole day for my parcel. Please educate your riders! This is troublesome.
Sender: Lesile Sami / [protected]
From Sabah (89500)
Receiver: Claurence Motoyou / [protected]
From Johor Bahru (80100)
Item is shown delivered. But receiver have not received item.
I am Building Manager for Menara Maxis. 4 J&T Parcel are not properly put in Popbox and left outside of our building. I need to talk with the Manager in charge or we will dispose the item in due course
[protected] it should be PUROK 5 CASIBARAG SUR, CABAGAN ISABELA.
THE SENDER MISTAKE
Bad service all cookies was broken ..not good service ..
Way bill650374996759
19/10/2022
barang saya hilang
hantar tidak tepat masa
Arrogant delivery rider name Michael Bocado he don,t have to shout to costumers. If costumers don't know just explain don
On October 19,2022, at around 3pm, my parcel arrived. The rider made my pay 349 instead of 249. At that time I thought that it was 2 parcel since I have another order from J&T. I didnt notice it at first because I was at school that time. The rider promised to pay me my refund, but until now, he didnt. I need a refund!
Would like to file a complaint to a delivery rider name Michael Bocado. pkituruan po ng magandang asal ang rider nyo sobrang bastos tama ba nman na manigaw ka ng costumer kng di naiintindihan ng costumer sabihin at explain lng ng maayos di ung sisigawan at kng pagsabihan cea pa ang matapang at arogante. sobrang bastos ang rider nyo na to...