I am highly disappointed with kfc bridge city both one inside the mall and the drive through, at a drive through we order and they tell us to wait at the parking for over 20 minutes everyday and they will tell you not to come closer the window because there’s a timer then that drive through rather be closed as it is not serving it purpose anymore
The one inside the mall I went there on sunday the 29 ordered at that kiosk machine then a guy from the store was looking at what I was ordering and as I order he tells me that they have no burgers I changed order to wings he said I should wait he will go and ask if they have wow … well I ordered took my slip to the counter guess what they don’t call out orders they take anyone’s slip pack their order and they don’t hand it over to a customer they put it in the counter when we questioned that the lady said open and see if it not yours, how hygienic is that for someone to open my order? I got my order went to the car opened my bucket for one to my surprise it was super cold 😭 chips were so dry like they were made a day before wings were cold on that bucket for 1, we had to go back to kfc to change it as we couldn’t eat such cold food
As I was eating my dunked wings 🙆😭 the hair came out on my almost last bite see pictures attached with it, unfortunately I couldn’t return back again as I was almost home. Chef of the day that sunday was njabulo
Kfc brige city is a joke it’s like they are running a spaza shop
Desired outcome: I want health to visit the branch We trust kfc with our health we report such issues no response