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CB Car Dealers KIA Motors Service Shawnee Mission Kia
KIA Motors

KIA Motors review: Service Shawnee Mission Kia

B
Author of the review
3:54 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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I helped my daughter purchase a Kia Sportage on 8-26-24. We traded in her Nissan Sentra. I paid the full amount with a cashier check.
We were contacted by the finance company; Mission Kia still has not paid off her Nissan.
My daughter has called the dealership a number of times over the past 10 days and sent an email today to Chad the manager.
She is very upset no one calls her back.
I live in Florida. I called, left a message and sent my own email.
I want to be contacted right away. Robert Bueller [protected] or [protected].
I guess our next step is to follow a complaint with the Better Business Bureau.
FYI/a week later her husband also purchased a Sportage at the same dealership.
I'm shocked at the poor customer service. I have driven Hyundai's since 2005 without any issues.

Desired outcome: Immediate call from the dealership with resolution of the issue.

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KIA Motors Category
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