King.com
Reviews and Complaints

I play Board Kings and Love the game. However, I got to a certain level and the trains that are supposed to change up each time stopped changing. I have had the same train 4 times in a row. Please fix this problem it is very annoying.

Sincerely,

Mina Barrette

I just purchased, this morning (April 14, 2022) in the amount of $4.40 for the following: Ten (10) Gold Bars along with 5x boosters. I was in the middle of playing Kimmy's playing machine and had no Gold bars. Instead of giving up, I purchased the above amount of $4.40. I did NOT receive anything! E-mail Address: [protected]@yahoo.com.

In January this year I contacted customer support regarding purchases I had made in Pet Rescue Saga game

3rd January 2 mini packages @ 2.41

11th January empty piggy bank 311

Since that time I have been exchanging emails with customer support regarding the matter each one with different operatives asking for various details and screenshots

The latest response said now that they had all information they needed at last the query could be sorted

Today however I received another email stating that only Amazon could process refund

Customer services have been giving me the runaround for over three months why on earth didnt they tell me Amazon only could deal with the refund. I'm very annoyed that still not resolved.

I've wasted my time dealing with your operatives not know their job and how your system works. Customer satisfaction nil!

This company makes millions, yet if you don't pay and just play with what is free, watching ads that they make money from, they get more stingy with your free perks! They want you to break down and start spending money!

And, how about this too, with weekly competition, there is a definite bot winning right now, came out of no where, won 40 games in an hour! Ah, no that won't make me want to pay to get more ammo to get my lead back!

King, you make enough from me watching ads for perks! You will not get one dime from me from my credit card to your extremely profitable company!

Why does the game keep changing all the time? I had 50 lives and 58 gold bars and then when I go to check in they are all gone and it tells me I need more friends! All of my boosters disappear also? What the heck is going on? Like others have said a good way to lose a long time player. This has been going on for over 1 month ! From February 22 until today. My events page is empty too ! What is with that?

This is a super hard level. I have been playing it for the last two days. About half an hour ago I ran out of moves but I had 12 gold bars that I wanted to use part of. I was offered 21 moves for 10 gold bars. However as hard as I tried, the moves did not load. I tried so many times but to no avail. It is so frustrating. I have taken several screenshots of the situation on the board.

i get so tired of paying 100.00 dollars to play when i get over 110 winning streaks. to to have the the last play free up and i can't buy with all the gold bars i have. this happens all the time. ok you get my last 100 today but after today it going to be known.

I've asked my question via the King.com form more than 20 times. With one exception the reply came back automated and completely unconnected to my question.

Once a real person tried to answer but even that was hopeless.

How do I connect with a real person to get real answers?

I am so frustrated because you are clearly making it as difficult as possible - why?

You want to take our money but you do not want to be responsible. Now I have to waste more time writing this...

On the 25th of February, I reached a mile stone. I purchased 200 gold bars and three boosters of multiple items. I did not receive any of my boosters even after I turned the phone off and back on. I did receive the gold bars. This is not the first time that I have not received the boosters I have purchased. Please help. Thanks.

Gave them credi card, got charged but the advanced features didn't appear.

I sign into this game every day. Every day. Today, for the fourth time since starting to play, I have been taken back to level one. February 8, 2022 8:10 am MST. I repeat, after months of playing this game, I have once again been cheated out of the days I have signed in, taking me back to the beginning.

I signed up for the Royal program didn't receive my bonus package. Then I actually paid for a package 14.99 and received nothing. They took the money from my account I emailed them 3 times with absolutely no response! This is terrible

I watch ads so that I will get more moves but then I don't get more moves even after I watch the ads so I lose the game every time and that's every time I play the game I'm getting ready to just delete the game because this has been doing it for a while now and I'm getting tired of playing and not being able to get anywhere

When playing Chocolate Climb, etc I have received rewards but they are not given to me in the game. I have been taking pics to prove this and I am happy to supply the latest photos. I feel very unhappy about it, and have lost numerous races due to this disadvantage. Please adjust my account to be updated with some free boosters to make up for this. I would appreciate a reply.

I purchased a beginners pack for 32.99 on the 17/01/2022 at 13.00 pm
description on my bank statement is (Card 3359)
Long description (Google King London GB)

Kindle refund me as I was charged for this a

Constantly trying to force me to sign in to save progress. I've done this before and it took me back to level one and took forever to get it straight. so when it started this again of course I didn't want to. I was making good progress and at a very high level. Then it stopped me from participating in the race unless I signed in. So I signed in and there I was again, back to level 1. I have deleted the app. I will play no more. And pay no more for boosters or any other item. Way to lose a customer!

I brought a package I hour free lives and extras for $7.99
You took it out my bank and I have no lives
So keep your hands out of my bank when your scamming me
Very very angry 😡

I brought a package I hour free lives and extras for $7.99
You took it out my bank and I have no lives
So keep your hands out of my bank when your scamming me
Very very angry 😡

For some reason the game put me on a team. I tried to get out of this and a message appeared that "my purchase was completed?" I did not intend to purchase anything and will no longer play your games. Remove the charge or I will dispute it on my card