Kraft Heinz
Reviews and Complaints

I'm writing to inform you of a possible quality control issue with your polly-o string cheese low moisture part skim. Each package states that they are 1 oz yet all of the sticks are different lengths and sizes. I feel like I pay a lot of money for good quality cheese and feel that I am being ripped left as many are less than they should be. How can we rectify the issue?
Danielle Oliver
[protected]
[protected]@aol.com

I defrosted my cool whip I bought a day ago in the refrigerator. When I unsealed it and opened the lid I found the most gross mold in it.
It was totally bad! Yuck!
I have pics to show you what I found.
I have never had this happen to me ever in my entire life, and i'm 50+.
I have used cool whip for as long as I can remember in indiana. Now I have lived I hawaii for over 25 years? And I don't like the generic brands,
So I have been a very loyal customer.
Patricia smith
[protected]
[protected]@gmail.com

Heinz ketchup contains toxins. High-fructose corn syrup is becoming the #1 cause of obesity in America. Even more concerning than the link between obesity and high-fructose corn syrup, however, is the fact that high-fructose corn syrup has been found to contain the toxic element mercury. Toxic in all forms, two studies found that around half of tested high-fructose corn syrup samples contained mercury. What's more,  mercury was also found in nearly a third of 55 popular brand-name food and beverage products which contained high-fructose corn syrup as the first-or-second-highest labeled ingredient. Despite public outrage over the findings and consumer groups demanding the FDA to take action, the agency has still done nothing to address the issue! 
For your own sake and the sake of your children you should read the labels and ban any products containing this toxin, including Heinz ketchup.  Do your DD.
Kraft macaroni and cheese is another toxic food. Lab tests revealed that toxic industrial chemicals, called phthalates, are found in 10 varieties of macaroni and cheese, including eight out of nine Kraft products. These phthalates are hormone-disrupting chemicals that could cause reproductive and thyroid issues, as well as neurological problems in kids and unborn babies.

I've been eating KD for 40 plus years and I purchased 2 boxes last week and there is something terribly wrong with the cheese mix you know right away at the first taste that something isn't right and the terrible taste stays a long time in your mouth.
I checked the expiry and it is good til Sept18/19 so it is not because it's old!This was purchased at Sobeys in Sackville N.S. Canada and I am very disappointed with this product.

Every year at Easter my family especially enjoys the Kraft Pimneto Spread and the Pineapple spread with celery as an appetizer. For the last few years it has been increasingly difficult to find the Pineapple spread. This year I cannot find it in any of the grocery stores near me. I live in Irvine, CA zip code 92618.

Can you please tell me if there is a store anywhere near me where I can buy it by Easter Sunday? Thank you.

Provided feedback on how much I disliked the smartmade by smart ones dinners. They told me that they would send reimbursement for the product. My reimbursement was a coupon with a picture to purchase the very same product that I just told them that I did not like. When I contacted customer service about this, they argued with me and told me that this is the only way they handle customer complaints is to send a coupon for the same product. When I asked for a supervisor, mark in consumer relations would not give me his last name, made up a badge number of 12345, and then told me someone else (not a supervisor) would call back in 24 hours.

When I opened my cottage cheese it had a weird looking pink film on the top. The the expiration date was May 15th 2019 so it is not expired. So can you please tell me why there is a pink film on the top and what is it? It's upsetting to make it home, open my newly purchased cottage cheese and see this. I would like this resolved as soon as possible. Please respond. Thank you, Christy Yorks

I bought 2 packs of cheese at my local super market 5 days ago they both have the same date on them and neither had been opened and I opened one to cook dinner last night and it was full of mold balls. It was so nasty I had to throw it all out including the food I was putting the cheese in. The other bag didn't have any in it thankfully. I have always bought Kraft cheese and even recommended it to friends and family. I'm not sure whether I should keep purchasing it or not I would not want to feed molded cheese to my small children.

Purchased two boxes of original draft dinner, cooked one and when finished boiling noddles, they were mush and the pack of cheese sauce mix was hard as rock. The best before date on both boxes is 19 SE 29. When opening the second box to cook as we throw the first one out, noticed the noddles were very unually small in size do not look like the usual noddles that come with kraft dinner. I would like these boxes replaced with new ones. Thank you

Excited to hear about this new product - decided to surprise my granddaughters with a case. Ordered online from Target, upon pick up it turned out to be the wrong item - Star Wars mac & Cheese. Associate scanned bar code on Star Wars box and her screen showed the Unicorn mac and cheese. They checked and had none in stock. So I figure Target has there numbers crossed in their system, go home and order a case from Amazon to ship to granddaughters. Very disappointed young granddaughters because the box shows up and it's a case of Star Wars Mac & Cheese. I call Amazon and they swear they have the right product and will check their pick location in the warehouse etc and send again. Another case of Star Wars showed up yesterday. I can only surmise it must be a Kraft issue of using the same bar code for both Items? I can't be the only one that ordered from these retailers - I'd say you have quite a number of disappointed customers. I spent time to order, drive to pick up in stormy weather only to find wrong item. Then not once, but twice, I had to call Amazon customer service and spend 30 minutes the first time and 28 minutes the second time trying to get a refund because the wrong item was shipped. Needless to say I'm not happy with Amazon (or Target as they still haven't refunded me) but I'm really most disappointed in Kraft.

I recently purchased 10 of your Smart Ones Weight Watchers meals the broccoli and chicken when I went to use them there was no chicken in any of them I was very disappointed I use them on a regular basis and these were the only ones that I had a problem with would you kindly please look into the matter I would greatly appreciate it thank you very much My email is [protected]@gmail.com DIANE Cotman 17 camp st FL 2 Waterbury Connecticut 06704

We bought a jar of Miracle Whip yesterday. The expiration date was 06/04/2019. It looks like it is curdled and has yellow lumps in it. Has anyone else had this happen to them? Please tell us what to do next as we are not going to eat it for fear of food poisoning. Please contact me at [protected]@yahoo.com or call at [protected]. Any advice would be greatly appreciated.

Have not had this in 10 months because of on a diet. Saw new disclaimers as to changes but "same great taste."

Not! Could tell immediately when started cooking something was wrong.
Grainy. Lumps of seed shaped chocolate. Tastes like baby food.
Incredibly disappointed. Why did you change it. If customers liked the way it was,
It is there choice. Awful. Will try walmart brand.

I recently purchased a box of chicken stove top stuffing. After I cooked it yesterday, there were so many stems in it that it was not edible. I've never had this problem before with this product. I thought that you would like to know. This was purchased in January, 2019, from our Kroger store in Lawrenceburg. It did not meet our expectations at all; and I don't know if we will be able to purchase again!

My grand children and myself loved Kraft's honey mustard on our sandwiches. Recently I brought a bottle of the "new look honey mustard." When we put it on our sandwiches my grand children commented on the color change in the mustard. I assured them it was the same honey mustard but the color was now changed. When they started to eat they remarked this is not our honey mustard this tastes nasty. I tried my sandwich and I had to agree, this "New Look" honey mustard tasted awful. Well the "New Look" honey mustard went in the trash.

I purchased the Jello Cook & Serve Chocolate Pudding from my local Weis Markets. I followed the package instructions. The pudding never thickened after cooling for a long time and it ruined the graham cracker and oreo crust pies I was using it for. It also tastes terrible. I am highly dissatisfied with this product. I only purchased it because the store no longer carries My T Fine pudding. I would like to be reimbursed for the cost of the product and also the milk and pie shells that were wasted.

I have been purchasing the mio energy (black cherry) flavor for a couple years now. I have purchased the product at different locations all over oklahoma city, ok. Recently I purchased two mio energy (black cherry) at crest foods in midwest city, ok store number 2. I purchased these two during the week after christmas of 2018. The flavor was a completely different taste and tasted bad. I purchased another one on january 7th, 2019 at crest store #2. The mio was bad again.
The numbers that are on the product are
04050028683400
Xaw 8298 11 2 16:20

Just bought a bag of kraft creamy melt mozzarella today (1/5/2019)and took it home to make food for our family Christmas and it has mold all over in it. What a disappointment, because now our pizza dip that we are making doesn't have cheese in it like it's suppose to. On top of that, our company is already at our house and it's rude to just up and leave. Some of them are here from out of state and because of the mold, they won't get to try our new recipes.