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LBC Express

LBC Express review: Shipment issue 56

M
Author of the review
8:35 am EDT
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

Hi. Ask ko lang I was tracking my delivery and the status said "shipment issue, please get in touch with us through our official customer care channels"

My tracking number is [protected].

My question is what is the issue? I was waiting for the delivery all day because the shipment status is "Ready for delivery. Please expect delivery within the day."

56 comments
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Catherine Casaquite
US
Apr 26, 2018 10:27 am EDT

what do u mean by shipment issued... after saying that the item was ready for delivery.?
pls let us know. thanks

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Lia ;
US
May 28, 2019 11:53 am EDT

Hello i would like to ask if you were able to get your item. Your reply will be very much appreciated.

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sara omo
US
Mar 05, 2020 12:40 am EST
Replying to comment of Lia ;

ganyan din ang nangyari sa akin pero kinabukasan na deliver na rin ang item ko..

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Robert Christian Alejandrino
US
Sep 05, 2018 10:40 am EDT

what does "shipment issue" mean? how many day for the delay?

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Lia ;
US
May 28, 2019 11:55 am EDT

Hello i would like to ask if you were able to get your item?

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aira irader
US
Jun 04, 2019 3:02 pm EDT
Replying to comment of Lia ;

hello nakarating po ba ang item sainyo?

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Anonym_1339
US
Aug 22, 2019 5:19 am EDT

Send a tweet @LBCexpress

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Samarah Sulat
US
Feb 05, 2020 1:31 am EST

natanggap niyo po ba yung item?

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aika kristine valencia
Orion, PH
Sep 18, 2020 1:08 pm EDT

Hi nagrereply ba sila?

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Juvy Preglo
US
Sep 24, 2018 2:01 am EDT

Why is it that my V POUCH disposed with out contacting me?
They don't even told me from the beginning that there's no delivery in the destination I addressed...
When I came back they told me there's no delivery in the destination so my VPOUCH is posted in Manila, then they told me that I need to pay same amount so they can email and change from delivery to pick up and ship it again to the destination, I gave the name of my consignee and the exact address of the LBC to receive, but until now there's no VPOUCH coming back in there and when I check on web, it said that it is disposed in the hangar on September 19, 2018...
July 17, 2018 my first transaction
August 20, 2018 I checked
September 4, 2018 my second transaction
September 20, 2018 I checked again because my consignee said that LBC there said "there's no VPOUCH again in that tracking number, it was here last July"...
So what it means..?!
I paid twice just to ship that documents then what..?!
I want a REFUND...

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Juvy Preglo
US
Sep 24, 2018 2:06 am EDT

Why is it that my V POUCH disposed with out contacting me?
They don't even told me from the beginning that there's no delivery in the destination I addressed...
When I came back they told me there's no delivery in the destination so my VPOUCH is posted in Manila, then they told me that I need to pay same amount so they can email and change from delivery to pick up and ship it again to the destination, I gave the name of my consignee and the exact address of the LBC to receive, but until now there's no VPOUCH coming back in there and when I check on web, it said that it is disposed in the hangar on September 19, 2018...
July 17, 2018 my first transaction
August 20, 2018 I checked
September 4, 2018 my second transaction
September 20, 2018 I checked again because my consignee said that LBC there said "there's no VPOUCH again in that tracking number, it was here last July"...
So what it means..?!
I paid twice just to ship that documents then what..?!
I want a REFUND...
It is from Dau Mabalacat City Pampanga - Gingoog City Mis.Or (MIN)

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Fffffffffffff
PH
May 03, 2019 7:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wtf is happening?! I am very disappointed. I wait for too long to receive my package but wtf is thisssss!? Please fix this

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Lia ;
US
May 28, 2019 11:56 am EDT

Hello i would like to ask if the item was delivered to you?

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Em Mercado
US
Jun 10, 2019 9:38 pm EDT

Bakit po Shipment issue? Ready for delivery naman yesterday.

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Sharif and sharaine
PH
Jun 16, 2019 1:02 am EDT

Bakit po shipment issue ready nmn po for delivery.. Please response

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Lady Hanna Asuero
US
Jun 17, 2019 11:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yung ready for delivery na po ang text sa akin na i waited online then now na nilocate ko online, nakalagay cannot locate my address? Eh nakapagtext nga po na ready for delivery tapos magtext o tumawag na asan bahay namin d magawa basta na lang lalagay cannot locate! Usually ganyan na nilagay ng mga tamad na employee nyo. Puro negative na lang about lbc unlike other couriers na panay tawag para lang madeliver.

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Paoloooo
PH
Jun 25, 2019 7:32 pm EDT

Hi i was tracking my delivery, and status said the house was closed. And then next day, ready for delivery, pls waith within the day. And at thesame day, it said shipment issue. I was waiting for the delivery all day!

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Paoloooo
PH
Jun 25, 2019 7:38 pm EDT
Replying to comment of Paoloooo

Can you guys attend to my concern pls? It was so disappointing. How can I get my delivery ? Lbc agent told me they will return it back to the origin. When in fact, it wasnt my fault. Delivery guy didnt even give me a call or message that hes already in my area. Is that the kind of service you offer to ur customers?

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Mikz Moriyama
US
Jul 13, 2019 8:17 am EDT

Hi LBC. I was concern about my parcel. It says that it will be delivered within the day. But its already 8 in the evening. So I got curious. I checked the given traking number. But i was surprised. Its says here that there was a shipment issue. I waited but none arrived. Its always the problem to your employees/courier. They dont even text or call when they're in the area. If they dont see you, they will leave. That's not the service I'm expecting. Its always like this. Issue about lazy couriers.

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Bea Reboton
US
Jul 16, 2019 9:30 am EDT

I tracked my parcel here and it says shipment issue. Like how tf did that happen eh wala namang dumating sa address na nilagay ko? Pakiayos po, di ko na alam kung nasaan parcel ko.

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Jovan Garcia
US
Jul 24, 2019 11:33 pm EDT

Me too kahapon nagtrack ako sa lazada ako umorder ar lvc courier tas abroad manggaling package ko kahapon sabi delivery na wait na lang tapos wala naman dumating gang 11 tas sabay notif na we attempted to deliver but the house was close like seriously wala nga ni isang katok narinig at ang dami din tao sa labas namin imposible naman.

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Fides Marie Dayrit
US
Jul 23, 2019 5:23 pm EDT

Hello lbc,

Not sure what is going on. May tao po sa condo that time and sabi po ng dad ko ay wala naman daw nag-attempt na magdeliver from LBC.

What is going on? Passport ko po iyan.

Thanks!

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Candy Salas
US
Jul 27, 2019 6:53 am EDT

Missing po ang parcel ko kahit sa database nyo hindi makita. Bumalik ba kayo sa pagnanakaw sa mga customers?😡😠😡😠👿👿👿

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Jaime, Jr., Badiola
US
Aug 18, 2019 11:31 am EDT

My HOSPITAL Document that were expecting to arrive on August 01, 2018 happened to be misrouted to Sorsogon which is supposed to be delivered in Camarines Sur, Iriga City.

To add, when I was complaining at LBC branch Iriga, the system there is misleading, there this number but they were not used to chronological customer service accordingly which made me to wait a lot.

I'm busy
LBC Crew Iriga branch is not accomodating
They already know that I was the one already in vein because I was going there SEVERAL TIMES ALREADY but still I was not prioritized they even asked me to wait for other customers be finished before me.

They always let me wait until I was the last one in the room to be served.

To tell you honestly, those documents worth almost 8K.

We have entrusted you with the document knowing it won't take too long. We are very dissapointed

In behalf of this, I want to know your solutions regarding my complaint at ASAP.

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Riri🌸
US
Oct 15, 2019 5:00 am EDT

Hi LBC. I was concern about my parcel. It says that it will be delivered within the day. But its already 5pm. So I got curious. I checked the given traking number. But i was surprised. Its says here that there was a shipment issue. I waited but none arrived. Its always the problem to your employees/courier. They dont even text or call when they're in the area. If they dont see you, they will leave. That's not the service I'm expecting. Its always like this. Issue about lazy couriers. this is my tacking number [protected].

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Billy James 143
US
Oct 16, 2019 10:22 am EDT

Ang bobobo talaga at pangit service ng LBC kainis!

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szdeseo
PH
Nov 09, 2019 5:00 pm EST

Please let me know if my parcel is really in the said branch so i will be the one to pick up in your branch instead of waiting to your nonsense reason. I've waited all day and did not leave the house because you posted that my parcel is "ready for delivery" but non arrived.

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rossipe
US
Nov 09, 2019 6:42 pm EST

what is the meaning of this? what happened to my package? where is it? please answer

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MTereDP06
US
Nov 21, 2019 5:35 am EST

Nung nov.3 ko inorder tapos gang ngayon nov.21 wala pa dn kahit nkalagay na out for delivery ulit. Dalawang beses pkayong ngkamali s recipient na nailagay. Kelangan kami pa mgadjust pra ipick up nlang s lbc warehouse nyo pra mkuha ung items. Okay pa ibang courier ngttext o tmtawag pa kung OTW na, kayo wala tlaga prang wala kayong pake, mga paasa! nkkabadtrip kayo! Kelan nyo iddeliver nextyear 2020? 👿

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Darlene Sorensen
PH
Dec 12, 2019 2:10 am EST

Where's my package81124944698

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Cherry Gil
US
Dec 16, 2019 9:16 pm EST

Good day! May document that I should received here in cubao dated December 16, 2019. December 17 na ngayon wala pa din. Wala pang sumasagot sa mga branches nio. Tapos only to find out nsa SM North pa lang item ko yesterday. Sa tracking nio. Eh Cubao pa ako. 9:21am naka indicate. Eh pano naman yung 9:22am onwards!?

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Leche de Dulce
US
May 13, 2020 10:19 pm EDT

Nagkaproblema din po kami regarding sa shipment ng items namin. Tinrack ko po yung mismong number. Tapos ang sabi idedeliver na nila. Pero hanggang ngayon wala pa rin. Ano na po LBC? Kailangan po namin yung ITEM.

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Daphne Magallanes
US
Jun 21, 2020 6:04 am EDT

What do you mean? Why did you not contact us? You ask our numbers yet you don’t bother to contact. This is not fair? I havebeen calling the numbets at the net all of them in Tacloban yet nobody answered my call.

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Helena Beauchamp
US
Sep 06, 2020 5:25 am EDT

I have the same issue. Did they redeliver your parcel to you? What happened next?

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Shiela Mae Angustia
US
Jul 17, 2020 1:47 pm EDT

Anu po ibig sabihin nito? Bakit shipment issue po..

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Lizzy Liz Liz
US
Aug 03, 2020 8:03 pm EDT

Parcel #[protected]
Where is my parcel?
Grabe ang tagal ng update.
One update per week nangyayari sa parcel ko.
Lead time nyo 9-12 days, pero 14th day na ngayon.
I don't know how many email I already sent to your customer service kac d naman matawagan number nyo.
maghihintay pa ba kayo ilapit ng publiko ang reklamo sa gobyerno para ayusin nya serbisyo nyo?
Please naman po. Update lang hinihingi ko, I understand pandemic ngayon so delayed mga shipment, pero UPDATE US PLEASE.

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Lerma Daradar Deslate
US
Aug 18, 2020 1:55 am EDT

Hello,
Follow up my package since August 4, 2020 till now shipment is with a concern...I thought this issue is already escalated...from the start the remarks on my shipment is no person in our house...I have my contact # you didn't call me...and one more thing we have 8 panels CCTV ...your employee telling lying on remarks and pursue my house is close...

This is my tracking number
[protected]

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Julie Ann Tecling
PH
Aug 28, 2020 9:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Did you receive your parcel already? Same issue as mine. With concern daw ang shipment q. But no one contacted me.

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Joseph Elzar Polvorosa
US
Sep 16, 2020 9:50 am EDT

Pwede po pakitanong na lang yung receiver ng item na c Alvin Pajarillo Lindio w/ # [protected] kung kukunin pa nya yung item na Android Phone w/ tracking no. [protected]. Trinak ko po yung item nasa LBC Branch na nila sa Cruz na daan San Rafael Bulacan. Nag text po ako hindi na nagreply mukang nagtago na.
Problema ko ngayon yung shipping fee nyan.
May initial fee na ako na 115 pesos. Kasi ang singil po sa akin ay 328.
Yung cost ng item ay 2, 000 pesos. Nag remind naman po ako kay Mr. Lindio na abunohan ko muna yung shipping fee.
Baka mamaya bogus itong transaction 😔
Thank you for your support LBC.
Ako po c Joseph Elzar Polvorosa w/ # [protected]
Nandito po ako sa kabilang no. ko kasi naubos na ang load.

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Trexel
PH
Sep 16, 2020 9:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sabi delivery within a day bat wala ?natapos nang araw wala mn lang tumawag og dumating? ...alam nating pandemic pero over a week ko nah inantay..sana nman wag maulit before umaabot ng 2 weeks bago pa dumating eh wala pang pandemic noon..sana namn worth yung byad namin, lbc express ika nga mabilis dw at pagkakakatiwalaan dw pero anong nangyari sa inyo?

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rhojie
manila city, PH
Nov 18, 2020 8:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ilang day po ba bago dumating ung cargo if nasa lbc manila warehouse going to mulanay quezon?

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Inson Ciappe
US
Dec 08, 2020 2:48 am EST

What happened why they didn't tell us the reason for my delivery item to be postponed? and whats the next step?

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Haide
US
Aug 30, 2021 3:14 pm EDT

it's very strange for me and never happened for me before. I had been using LBC more than 12 years. So far i'm super concerned my box because I pick up /sent to boxes last july . Then, the first box is already on the way to philippines but the second box still n loaded after a month had been stand by n there warehouse.. But, im not sure why didn't shipments together with my first box since they pick up the same day and time.. Hopefully my second box will be safe i felt there something wrong. Why they keep my box that very long

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Haide
US
Aug 30, 2021 3:15 pm EDT

it's very strange for me and never happened for me before. I had been using LBC more than 12 years. So far i'm super concerned my box because I pick up /sent to boxes last july . Then, the first box is already on the way to philippines but the second box still n loaded after a month had been stand by n there warehouse.. But, im not sure why didn't shipments together with my first box since they pick up the same day and time.. Hopefully my second box will be safe i felt there something wrong. Why they keep my box that very long

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Kent Jay Castillo Caole
US
Mar 04, 2022 7:03 pm EST

Sabi ng LBC sa allen northern samar branch mga 1 week lang daw makukuha na yung item ko sa cebu, feb 18 pina LBC yun, March 5 na ngayon wala pa rin. bwesit

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Freyaaaaa
US
Mar 31, 2022 6:39 am EDT

Oy same huhu

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Jmnatividad
US
Apr 29, 2022 1:42 pm EDT

Same ganyan din sa akin hehe

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Akiesha
Lubao, PH
Jun 08, 2022 9:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bakit po sinasabi ng LBC EXPRESS na incorrect address ko eh tama naman po yung sa resibo. Need help po ..

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E.lAgarde
US
Jul 14, 2022 10:59 pm EDT

Same as mine, may nakalagay na shipment issue hanggang ngayon di pa dumadating 2 weeks na.

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Cass Lucre
US
Aug 16, 2022 8:32 am EDT
Replying to comment of E.lAgarde

Dumating na ba? Sa akin mag 2 weeks na rin po.

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Gladys Federio Curoiso
US
Aug 07, 2022 7:00 pm EDT

Hello po tracking ko ang box ko reply ng lbc

Delivery coverage issues

Please po Lbc Tuguegarao hub maideliver na box ko pblik n lng ako wla p po...

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Audan, Jolina B.
US
Aug 09, 2022 1:05 am EDT

hi po. Ano pong resulta nung package mo na delivery coverage issues?

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catheine deus
US
Dec 09, 2022 5:34 am EST

hi ... parehas tayo ganyan tuguegarao din nakalagay delivery covarage issue.. dumating naba sayo if dumating na mga ilang days bago dumating yung box mo

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Glysdilou L Moldez
US
Aug 29, 2022 3:49 am EDT

Good afternoon po, nag order po ako sa may watsons app tapos yung shipping nila is via lbc, ngayun po nag msg sa akin yung lbc sabi my parcel will be deliver today, tapos kalaonan nag msg uli sabi "Shipment is with a concern. Please get in touch with our official customer channels" so paano po to ma kukuha ko pa ba yung order ko o babalik na sa watsons yun?

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Nesrien Ramirez
US
Sep 10, 2022 5:24 am EDT

Gusto kopong malaman Kung ano pong ibigsabihin nyan po Sana may makasagot

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    14%
    Confidence score
    Saudi Arabia
    +65 800 101 2708
    +65 800 101 2708
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    Singapore
    +886 801 127 383
    +886 801 127 383
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    Taiwan
    +971 800 035 702 444
    +971 800 035 702 444
    Click up if you have successfully reached LBC Express by calling +971 800 035 702 444 phone number 14 14 users reported that they have successfully reached LBC Express by calling +971 800 035 702 444 phone number Click down if you have unsuccessfully reached LBC Express by calling +971 800 035 702 444 phone number 13 13 users reported that they have UNsuccessfully reached LBC Express by calling +971 800 035 702 444 phone number
    4%
    Confidence score
    UAE
    More phone numbers
  3. LBC Express emails
  4. LBC Express address
    SM City Cebu, Cebu, Philippines
  5. LBC Express social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024