Menu
For Business Write a review File a complaint
Mark Wahlberg Buick GMC Customer Service Phone, Email, Contacts

Mark Wahlberg Buick GMC
Reviews and Complaints

www.markwahlbergbuickgmc.com

Learn how the rating is calculated

1.0 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Mark Wahlberg Buick GMC Complaints 10

ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Mark Wahlberg Buick GMC I'm trying to get my warranty refund for my Chevy Colorado that I didn't use

I'm trying to get my warranty refund for my Chevy Colorado that I didn't use. I sold it in February and signed the warranty refund paperwork in March . I sent an email to ***r, but he never replied. Then I went back to the dealership in June . *** told me that *** had submitted the paperwork, so we did it again. *** said he would backdate it to April and speed up the process. It's been 6 weeks now, and no one is responding to my emails or calls. I need help with this issue. Thank you very much. Respectfully submitted

Read full review of Mark Wahlberg Buick GMC
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Mark Wahlberg Buick GMC Constant issues with paperwork

Constant issues with paperwork. Also issues with the vehicle. I had to redo the lease paperwork multiple times. It's been almost months and I still haven't received any paperwork on where to send my monthly payment. I also haven't received the paperwork for my physical license plates yet. Right now, I'm driving with an expired 45-day tag, but the dealership told me not to worry because the police don't give tickets for that. On top of that, there have been ongoing electrical problems with the vehicle. Sometimes the truck won't start and the radio sounds don't work properly. This includes turn signal sounds and safety warning sounds.

Read full review of Mark Wahlberg Buick GMC
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Mark Wahlberg Buick GMC I bought a car from Mark Wahlberg Buick GMC on 3/29

I bought a car from Mark Wahlberg Buick GMC on 3/29. I put $5,500 down and they kept my car for about 3 weeks to fix the blinkers. When I picked up the car, it was losing antifreeze, so I took it to *** of Easton to get it checked out. They said the motor had oil shooting out and it was all over the front of the motor, causing other issues.

After *** of Easton gave me the report on my 2007 BMW 530xi, the dealership wanted to buy the car back. So, I had it towed to them 2 weeks ago, but they don't want to give me my $5,500 back that I put down on the car. They're trying to give me $4,000 back, even though I never had the car for 3 months.

I have spoken to Mr., the sales manager ***, and the general manager ***.

Read full review of Mark Wahlberg Buick GMC
Hide full review

Is Mark Wahlberg Buick GMC Legit?

Mark Wahlberg Buick GMC earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Mark Wahlberg Buick GMC to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Mark Wahlberg Buick GMC is known for their high standards and safety. If you're thinking about dealing with Mark Wahlberg Buick GMC, it's wise to check how they handle complaints.

Markwahlbergbuickgmc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Markwahlbergbuickgmc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Markwahlbergbuickgmc.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Mark Wahlberg Buick GMC has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • A user on Complaintsboards.com notes that they were interested in purchasing a product from Mark Wahlberg Buick GMC, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • The website belonging to Mark Wahlberg Buick GMC has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

Mark Wahlberg Buick GMC On 5/31, I took my car to Mark Wahlberg Buick/GMC for an oil change and to check the engine light

On 5/31, I took my car to Mark Wahlberg Buick/GMC for an oil change and to check the engine light. My car didn't have any other problems at that time. Later in the week, the dealership's service department got in touch with me and said that the check engine light was because of a faulty catalytic converter, which was covered by the warranty. After I got my car back and paid for the services, I noticed on the way home that the cabin was shaking and the steering wheel was vibrating. I also noticed that one of the center caps on the tires was missing. So, on 6/18, I brought my car back to get these issues resolved. The service manager ordered the wrong center cap and undid the previous tire rotation, which they said was causing the shaking. However, this only reduced the shaking a little bit. I called them again, but the service department denied that they were responsible for the shaking in the cabin. So, I decided to escalate my concern to the general manager. I made over six calls and left several messages, but I haven't heard back from them yet.

Read full review of Mark Wahlberg Buick GMC
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Mark Wahlberg Buick GMC I did a transaction at Mark Wahlberg Buick GMC on 9/29/22

I did a transaction at Mark Wahlberg Buick GMC on 9/29/22. I paid $64,365 for the vehicle, but when I asked for the GM MSRP after the purchase, they told me it was $62,770. The dealer removed the original MSRP sticker and didn't leave it in the truck. They advertised several 'upgrades' for the truck, but they were not installed or present when I took the truck home. I asked Mark Wahlberg GMC for a new MSRP sticker so I could keep a record, and they gave me the original GMC sticker, which was $1595 less than what I paid. I've been trying to get clarification on this issue for the past 3 weeks by visiting the dealership, contacting the salesman, and reaching out to the store manager. However, I haven't received any response. It seems like they sold me a truck without the advertised options. I would have been willing to work it out with them, but it seems like they have chosen to ignore me. I am requesting that the dealer provides me with the sticker that was originally posted on my truck.

Read full review of Mark Wahlberg Buick GMC
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Mark Wahlberg Buick GMC I bought a used 2015 Range Rover Evoque from Mark Wahlberg Buick/GMC in Columbus, OH on 09/09 for $28,921

I bought a used 2015 Range Rover Evoque from Mark Wahlberg Buick/GMC in Columbus, OH on 09/09 for $28,921. The car had less than 50,000 miles and was advertised online as excellent, remarkable, and exceptional. I paid $700 to have the vehicle transported from Ohio to Florida. However, after 30 days of using the car, I encountered major issues. The car is in an undrivable condition because it needs a new transmission and possibly other parts, as stated by the Land Rover of Jacksonville service department. I am currently making loan payments and paying for auto insurance, but I can't use the car at all because the repairs will cost me over $10,000. It's hard for me to understand how a dealership of this size and reputation didn't properly test the car before handing it over to me. I sent a certified letter to the dealership on 11/03, but I haven't received any response. I have attached the purchase agreement, repair quote from the Land Rover service department, and my letter to the dealership with tracking information. I really need help with this situation!

Read full review of Mark Wahlberg Buick GMC
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Mark Wahlberg Buick GMC On 03-22-2022, I got a card from Mark Wahlberg Buick saying they needed 2019 Envisions and would pay off my Envision and give me $3000 towards a

On 03-22-2022, I got a card from Mark Wahlberg Buick saying they needed 2019 Envisions and would pay off my Envision and give me $3000 towards a new car. On 03-25-22, I went to Wahlberg and a salesman named *** said he could help me. I checked out the SUV and told him I would bring my wife to see it.

On 03-28-22, we went to see the SUV and took it for a drive. We noticed it had 3800 miles on it. I told *** and he said it's still a new SUV, but I said it's a used SUV. I asked if I could order a new one, but he said it would take 5 months. My wife and I discussed it and decided to buy the SUV with the miles on it (used) since we were given $3000 for a down-payment. We went through financing, and things felt uneasy. We were tired and ready to leave.

On 04-06-22, we received our financial report from GM Financial in the mail. When I saw they were financing $49,105.25, we both got very upset. I waited a couple of days before going to Wahlberg.

On 04-08-22, I went to Wahlberg to see Mr. Wahlberg and tell him what happened, but he wasn't there. *** had me talk to the manager, but he wouldn't listen. He just kept saying, "You signed the papers." They not only sold the SUV as new, not used, but also added $4000 to the sticker price, making it $40,145.

On 04-20-22, I sent a packet with all the information about this incident via Certified Mail to Mr. Wahlberg and Buick GM, but nobody responded. I talked to several people, but all I got was a runaround. Then they said they couldn't help me.

Read full review of Mark Wahlberg Buick GMC
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Mark Wahlberg Buick GMC When they fixed my 2011 Buick Regal with a 2.4L engine in March , they didn't mention the oil consumption problems

When they fixed my 2011 Buick Regal with a 2.4L engine in March , they didn't mention the oil consumption problems. Haydocy Buick GMC of Columbus on West Broad St replaced the timing chain due to lack of oil. They didn't inform me that my car was part of a lawsuit about oil consumption and safety issues, even though the dealer service department and General Motors should have known. They also didn't tell me about a government bulletin regarding the consumption issues. I have a document from 2020 that proves they knew they were responsible for most of the repairs but didn't do enough or inform me properly.

Two years later, my engine light comes on about 3,000 miles after an oil change, so I go back to the same location, now called "Mark Wahlberg Buick GMC." On the invoice (2/17/22), they tell me my car needs oil and that's it. I paid $177.38 for a test, but they didn't fix the problem. However, they didn't inform me that my car's timing chain was damaged or that I might need a new engine until I had to go back a second time (2/25/22) because the engine light came back on. This is negligence. The dealer had a responsibility to inform me about the consumption issues beforehand, and they also failed to let me know initially about the damaged timing chain or the potential need for a new engine. This could have caused my engine to fail and my car to stall on the freeway, which is concerning and unsafe. Now I need another new timing chain because they never told me about it. The dealer claims they aren't responsible for not informing me about the consumption issue because they were owned by other people (Haydocy) who neglected to inform me about the oil consumption issues. The continuation of this story is in the PDF.

Read full review of Mark Wahlberg Buick GMC
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Mark Wahlberg Buick GMC refund for the repairs since I had just purchased the vehicle

refund for the repairs since I had just purchased the vehicle. The dealership told me that they couldn't do anything about it and that I should have brought it to their attention sooner.

Overall, my experience with Mark Wahlberg Buick GMC has been extremely disappointing. The salesman assured me that all the issues with the vehicle would be taken care of, but that was not the case. The suspension issue and the loud noise when turning were never fully resolved, and I ended up having to pay for a missing part that was not my fault.

Additionally, the brake pads and suspension problems that arose shortly after purchasing the vehicle were not covered by the extended warranty, which was frustrating. I had to spend a significant amount of money to get the necessary repairs done.

I reached out to the dealership to express my dissatisfaction and request a refund, but they were unhelpful and unwilling to take responsibility for the oversight. It's clear that they prioritize making a sale over ensuring customer satisfaction.

I would not recommend Mark Wahlberg Buick GMC to anyone looking to purchase a vehicle. Their lack of attention to detail and unwillingness to address issues is unacceptable. Save yourself the hassle and find a dealership that values their customers and stands behind their products.

Read full review of Mark Wahlberg Buick GMC
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Mark Wahlberg Buick GMC On Saturday April 18, we went to Haydocy Automotive to check out a vehicle they had listed for sale as my 16-year-old daughter's first car

On Saturday April 18, we went to Haydocy Automotive to check out a vehicle they had listed for sale as my 16-year-old daughter's first car. When we got there, we met a nice and informative salesperson. She told us that the SUV had passed a 25-point inspection and had no issues. Trusting the company's reputation and confidence in their product, we bought the vehicle for cash. Since my daughter doesn't have her license yet, we parked the car in the garage. Throughout the week, we stayed in touch with the salesperson because we planned on purchasing a truck from them too. The paperwork was almost done, and we were going to pick up the truck on Saturday. On Friday April 24, we decided to take the car for a drive. However, when we started the car, the steering wheel wouldn't budge. My husband managed to pull the car out, but the wheel was completely locked. I contacted our salesperson immediately and explained the problem, asking if they could look into it and fix the vehicle since it had only been a few days since the purchase. She mentioned that the company does a car fax on each vehicle and doesn't engage in any "shady transactions" (her words). She said she would speak with her manager, Dan L, in the morning to see if he would be willing to help. At 9:30 am on Saturday April 25, I spoke with Mr. L, and he was incredibly rude and unprofessional. He told me that when we bought it "As Is," that's what we should expect. He did mention that he would only consider fixing the car if I came in and purchased the new truck, suggesting a trade-off. I will never buy another vehicle from this company for three reasons: 1) Clearly, integrity means nothing to them. 2) The manager is the most unprofessional and rude person I've ever encountered, and the customers mean nothing to them. 3) They don't stand behind their sales, even though they knew the vehicle was for a 16-year-old girl, and if the wheel had locked up during her drive, it could have endangered lives.

Read full review of Mark Wahlberg Buick GMC
Hide full review

Mark Wahlberg Buick GMC Reviews 0

Looks like Mark Wahlberg Buick GMC has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Mark Wahlberg Buick GMC, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Mark Wahlberg Buick GMC

Mark Wahlberg Buick GMC is a highly reputable automotive dealership located at markwahlbergbuickgmc.com. With a strong presence in the automotive industry, this dealership has established itself as a trusted destination for customers seeking top-quality Buick and GMC vehicles.

One of the key factors that sets Mark Wahlberg Buick GMC apart from its competitors is its unwavering commitment to customer satisfaction. The dealership understands the importance of providing exceptional service and strives to exceed customer expectations at every turn. From the moment you step foot into the showroom or browse their website, you can expect to be greeted by a team of knowledgeable and friendly professionals who are dedicated to helping you find the perfect vehicle to suit your needs.

Mark Wahlberg Buick GMC boasts an extensive inventory of both new and pre-owned Buick and GMC vehicles. Whether you're in the market for a sleek and stylish sedan, a versatile SUV, or a rugged and capable truck, this dealership has a wide range of options to choose from. Their inventory is carefully curated to ensure that customers have access to the latest models and features, ensuring that you can find the vehicle that perfectly aligns with your preferences and lifestyle.

In addition to their impressive selection of vehicles, Mark Wahlberg Buick GMC also offers a range of financing options to make your car-buying experience as seamless as possible. Their team of finance experts is dedicated to finding the best rates and terms for your unique situation, ensuring that you can drive away in your dream vehicle without breaking the bank.

Furthermore, Mark Wahlberg Buick GMC is committed to providing exceptional after-sales service. Their state-of-the-art service center is staffed by highly trained technicians who have the expertise to handle all your maintenance and repair needs. Whether you require routine maintenance, major repairs, or genuine Buick and GMC parts, you can trust that your vehicle will be in capable hands.

Overall, Mark Wahlberg Buick GMC is a premier dealership that offers an unparalleled car-buying experience. With their extensive inventory, commitment to customer satisfaction, and top-notch service, they have solidified their position as a trusted name in the automotive industry. Visit markwahlbergbuickgmc.com today to explore their impressive selection of Buick and GMC vehicles and experience their exceptional service firsthand.

Overview of Mark Wahlberg Buick GMC complaint handling

Mark Wahlberg Buick GMC reviews first appeared on Complaints Board on Jul 25, 2023. The latest review I'm trying to get my warranty refund for my Chevy Colorado that I didn't use was posted on Aug 15, 2023. Mark Wahlberg Buick GMC has an average consumer rating of 1 stars from 10 reviews. Mark Wahlberg Buick GMC has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Mark Wahlberg Buick GMC Contacts

  2. Mark Wahlberg Buick GMC phone numbers
    +1 (614) 721-7626
    +1 (614) 721-7626
    Click up if you have successfully reached Mark Wahlberg Buick GMC by calling +1 (614) 721-7626 phone number 0 0 users reported that they have successfully reached Mark Wahlberg Buick GMC by calling +1 (614) 721-7626 phone number Click down if you have unsuccessfully reached Mark Wahlberg Buick GMC by calling +1 (614) 721-7626 phone number 0 0 users reported that they have UNsuccessfully reached Mark Wahlberg Buick GMC by calling +1 (614) 721-7626 phone number
  3. Mark Wahlberg Buick GMC address
    3895 W Broad St, Columbus, Ohio, 43228-1444, United States
  4. Mark Wahlberg Buick GMC social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Mark Wahlberg Buick GMC Category
Mark Wahlberg Buick GMC is ranked 696 among 1391 companies in the Car Dealers category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.