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Match.com

Match.com review: cancellation impossible! 83

D
Author of the review
12:00 am EST
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I have been trying for over 2 weeks to cancel my subscription to Match.com with AOL.. there is no way to contact them. Their contact page only gives you options of cancelling or signing up for AOL and has nothing to do with Match.com

Also, I signed up 1 month ago and clicked on try 5 free days... instead my account was charged the approximately $30.00,,, because I gave up trying to figure out how to reach them, I stuck with it for the 30 days.

What a rip off... If I'm charged for another month, I'm contacting the Better Business Bureau.

JD

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

83 comments
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Hope Phipps
US
Dec 25, 2023 7:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been trying to get help signing into my account for a week now. Everyday they will say it will be fixed in 24-48 hours. I still cannot sign in, and they also have overcharged my checking account

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ralph fabiano
Beaufort, US
Feb 07, 2024 9:29 pm EST

i singed up by mistake and do not want my card billed again, i do not know which e- mail was used, my# is [protected] can i talk to a live person please.

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richard Donovan
keene nh, US
Jun 16, 2024 2:47 am EDT

In competence ,no follow through,inconsistent with member ,no support dis connected number ,no reasoning for my inability to see whats wrong with my membership ,cold,unavailable

  1. Match.com Contacts

  2. Match.com phone numbers
    +1 (214) 576-9388
    +1 (214) 576-9388
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    +1 (214) 576-9321
    +1 (214) 576-9321
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    Customer Service
    +1 (214) 576-9326
    +1 (214) 576-9326
    Click up if you have successfully reached Match.com by calling +1 (214) 576-9326 phone number 0 0 users reported that they have successfully reached Match.com by calling +1 (214) 576-9326 phone number Click down if you have unsuccessfully reached Match.com by calling +1 (214) 576-9326 phone number 0 0 users reported that they have UNsuccessfully reached Match.com by calling +1 (214) 576-9326 phone number
    Customer Service
    +1 (214) 576-9514
    +1 (214) 576-9514
    Click up if you have successfully reached Match.com by calling +1 (214) 576-9514 phone number 0 0 users reported that they have successfully reached Match.com by calling +1 (214) 576-9514 phone number Click down if you have unsuccessfully reached Match.com by calling +1 (214) 576-9514 phone number 0 0 users reported that they have UNsuccessfully reached Match.com by calling +1 (214) 576-9514 phone number
    Advisory Services
    +1 (214) 576-3269
    +1 (214) 576-3269
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  3. Match.com emails
  4. Match.com address
    8300 Douglas Ave STE 800, Dallas, Texas, 75225-5826, United States
  5. Match.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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