McDonald's
Reviews and Complaints

the order went through to my app and i received a text from a JADA from Door dash, who is innocent in all of this. She stayed in touch with me via text throughout this situation.

Then, Jada told me that mcdonalds told him/her that "I" needed to cancel my order because it was no longer breakfast. There is no way for me to cancel it, so I communicated with Jada and he/she told me that she was talking to doordash on the phone. It turns out, a few minutes later, I received another text from the mcdonalds telling me that my order was cancelled. This whole situation took almost an hour from start to finish. So, next, the mcdonalds employee there told Jada that they do not use door dash and that they couldn't figure out why they keep getting these delivery orders.

educate your employees on delivery, OR don't offer delivery, then need to correct the app or whatever to remove delivery option. I'm in Bloomington, IL and I chose your mcdonalds because I have guys that work in ElDorado,&I tried showing them appreciation by buying them sandwiches and having them delivered, NONE of which got done. I'm now embarrassed. I called Tom Orrick, who is a friend of mine and a regional mgr (I think) for mcdonalds, he does not have your territory,

I am shocked that you are not more concerned with the fact that Cardi B is the new representation of McDonalds. My child got the same meal deal and is now suspended from school. As much as I try and monitor what me child does kids will be kids. She went home and googled Cardi B at eight years old and went to school singing about wet [censored] pussy and wanting truck parked in her garage and having [censored] eatin like a cup cake. I am appalled!

What happened to the hamburglar and Ronal McDonald? They were taken away for being offensive and the playgrounds were destroyed because the balls were dangerous and not sanitary. But my child is now at school dropping it like its hot and singing about wet [censored] pussy. I am not opposed to dropping it like it's HOT because at one time I myself had moves. But now I drop it like it's hot and get up like its cold. The balls weren't sanitary but we have a lady licking balls on music videos and touching herself. My child wants to wear a doo-rag and get a grill with five inch long finger nails. I am boycotting McDonalds until they do away with this immoral representation using Cardi B and OffSet. People that sing lyrics that would make my grand mother roll over in her grave. They openly worship the devil and illuminati and have sold their soul for financial gain. I am taking a stand to make McDonalds great again if you wont play their music on your loud speaker then don't serve it in a cup. This world is going to HELL.

Prayers for todays children,

Lindsey

My husband and I went to the drive thru around 3:45 pm at McDonalds at the corner of Waterloo Rd and Arlington St on Tuesday February 27th. Our first complaint is that it took 20 minutes to place our order and another 15 minutes to reach the window to be handed our order. We ordered 2 fish for $6.00 and 2 quarter pounders no cheese, onion only. When I opened my quater pounder not only did it have cheese on it but 2 slices of cheese and catsup, pickles and onion. The special order ticket clearly stated no cheese and no further requested. Info. I took the sandwiches back to the inside order window and after another 17 minutes which the lobby was filled with many angry customers waiting for their food. I looked around there was a table of Employee sitting at a table I walked up and asked might there be a manager here? The manager asked what do you need? She threw my sandwich in the trash and had replaced them. This store has been a problem and today was the last time.

I just got home from the McDonalds at 71st and Riverside in Tulsa Ok, I ordered two big breakfasts with hotcakes. I received everything EXCEPT the hotcakes (I did however receive the syrup and butter that goes on the hotcakes). I'm so disappointed with the service, again, it seems as though each time I order through the drive thru I get shorted and it's not worth driving all the way back to get what was missing while my food is at home getting cold. I just needed to tell someone or "something" about my experience.

we went to the Sidney Ohio McDonalds and ordered 25 dollars of food. we waited in drive thru line 30 minutes then ordered the food and was told to go to waiting area for order. We waited there for another 25 minutes watching people come and go that we know were after us. So we went in and got a very cold reception from all as if they did not care about our business. While we frequent this establishment very often an revisiting is very doubtful again.

Our complaint has been going on for at least 6 months. A group of us meet one day a week in Dunbar, WV for breakfast. We have done this for 21 years except during covid when the indoor dining was closed.

There is never any heat turned on in the dining room. We took an IR Temp. Gauge in last week. It was 53*F outside and inside. The supply duct and return air duct was both 53*F. Concrete floor was 55*F. Coffee received at the same time was different. Probably from two different pots. One was 113*F and the other was 90*F.

Paper towel dispenser were empty.

Two weeks ago they did not have any large drink cups.

The week before that they had no cream for the coffee. They poured a little milk in a clear plastic container.

The music they play is very, very loud. Makes it difficult to carry on a conversation.

Very seldom out of our group who stagger in between 7 and 7:15 am do we all get what we ordered correct.

One other group of 8 has already went to Tudors Biscuit World 1/4 mile away.

They told us that corporate controls the temperature and the loud music.

Is there anything you can do to correct these problems before we move on to Tudors Biscuit World or Wendys.

Thank you very much.

The last few times my orders have been incorrect and when brought to the employee’s attention they are extremely rude and have gotten food thrown in bag. Most of my orders are done on the McDonald’s app in Leesburg fl 14 th st, I do understand they have a lot of young kids working but they still are at a place of business and should have a little better customer service

Most times order is wrong many customers order is wrong upper Sandusky & Carey, Ohio
The upper Sandusky store opened sometime in early 1980s wrong orders a lot back then over 40 years & wrong orders are now more frequent?
I [had] your mobile order app then 1 time after using for some time I had to go through a bunch of BS to order?
Then when I went to order said I could not order without rewards
You people are messing up big time, I know nothing will change you big companies couldn't care less about 1 single customer
40 years me being a customer of McDonald's I quit
Your twits are telling me I am using too many caps
You can't get orders correct, but you are telling me how to type?
[censored]

I have to say, I have stopped at McDonalds every day for years. Your ice coffee was my favorite beverage. I would stop each morning and bring coffee and sandwiches for the people here. I will no longer.

The leadership at McDonald’s is an embarrassment and is what is wrong with corporate America today. Get it together.

I cannot believe a once great company would have this disgusting person- Cardi b as a representative of their brand. I could not believe my eyes when I saw this. I wish I never drank it. I feel sick.

I purchased a breakfast platter today. I did it at the drive thru - on Timberlake rd. #5399.; When I got home with my meal - the biscuit was not eatable due to what appreared to be coffee soaked into the bottom of the biscuit. I didn't not order any coffee and I don't even like coffee. When I placed the order ay the window - it seemed like they were unsure if I could order a platter. Now I am wondering if I received the last one and they didn't want to make another one due to them spilling coffee all over this one. So they just bagged it and handed it to me. I am very upset. I have been sick and my husband is in hospital. I stopped to get me food before coming home from Hospital and this is the way. If they didn't want to sell that platter just tell me and I would have asked for something different. They certainIy did not need to give me that. I would like a refund or gift card for the way I was treated. Ticket info 1329,KS # 13 02/11/2023 10:57 am Order 29 for $6.98 with tax. [protected]@gmail.com or [protected] Cheryl Henderson 71 Lisa Lane Lynchburg VA 24502

I went to your store16841 on 02-06-2023 at 7:44am I ordered an Egg McMuffin with no Canadian Bacon and got the Canadian Bacon with no cheese; my receipt number is [protected] - 00063 - 0. I emailed McDonalds yesterday and haven't heard anything. I don't understand it seems they mess my order up all the time and I love going to that McDonalds. Thank you.