McDonald's
Reviews and Complaints

Hi we went to the mcdonalds in vinton ia today around 1pm, i ordered the big mac meal which ur to get med size fries, ya right i got small ones i asked for a coke ended up with a diet coke yuck, my big mack was in 2 containers, how wastful of a contaier, my husband order a double cheese burger plus 2 extra chesse burgers and a diet coke he ended up with 3 lil cheese burgers, yet these workers want more money a hour, why they cant even get ur order right, let alone make sure said order is hot ours was piss warm if even that we didnt discover this until we were almost home, too late to turn back around, the workers in the" VINTON IOWA MCDONALDS ACT LIKE THEY DONT CARE" they need better training or new ppl

I am and millions of folks in US suffer from Kidney disease, most of us limit our daily intake of foods high in potassium. Please consider adding potassium content on all of your menu items.

I placed an order on May 07, 2021 # 344110-07/05/2021-60561 through the mobile app at 20:55.
I received a call @ 20:59 from the driver requesting me to send him the location. As I don't have WhatsApp anymore, I informed him that my address details are included in the order and mentioned that he can enter them in google maps, but he said that is not included, which is not correct.
Based on my request, the customer service called me (Lady called Reem) @ 21:08 requiring me to send the location again.
When I asked for a manager to call me to solve this matter, somebody called Ahmed AbdulHussain called me @ 21:21 and spoke with me in a very rude way and was shouting informing me to either send the location or will be cancelled and that my money would be reverted back to my card in 5-7 working days, as was already deducted. He confirmed as well that my address is included, but I must still send the location.
My order was supposed to be delivered @ 21:40, but until now (22:20) is not yet delivered .
based on the above, I need my order and official apologies. My mobile # is [protected].

Stopped at 3330 S 10th St. Lincoln Ne Store #3899 around 6:15 pm May 5th placed our order at the drive-thru. We were waiting in line for our food when we watched the car just ahead of us get their drinks and food only to watch them return the bag of food and then receive a different bag of food. when we got our drinks and food we opened the bag at the drive-thru to see that the hamburger was partially opened. I know that the sandwiches are always in the bottom of the bag and the open sandwich was on top in the bag. I asked for a new sandwich and the server took the sandwich back. Thinking about the situation I could not bring myself to eat the french fries as I did not know that someone touched them. Especially during this time of COVID. I asked to have the french fries to be replaced also, That is when the manager came to the window and said that the bag that we saw returned by the car ahead of us was not the same bag. I sure it was because of the opened hamburger and it being on the top of the bag. What upset me most of all was the Manager hollered at me, then said that she would make new ones. When I got the order back the fries were cold as well as the sandwiches. I know that all they did was rewrap the hamburger and put the food in another bag. I could not eat the food. Being in the service industry for many years the customer is always right. Manager so unprofessional.

I went to your store and order four (4) fish sandwiches and four (4) med fries on the 29th of Apr 2021 at US933 North in South Bend, In 46637 at 5:0pm. When I got home 2 minutes later across the highway all the fish sandwiches had "NO TATER SAUCE, CHEESE and the fish patty was hard like it was sitting there over the heat lamp for some time. The bun was dried out and the bun looks like they toasted it was burnt. It seems to me that the Manager and the crew does not care about what they are making they seem to say get it out fast and that is that. I recommand that the CEO and his/her staff visit the store without them knowing that you are coming down and sample the food. I was told that the food you order your food it would be made then "NOT BEFORE YOU ORDER IT.

Purchased a chicken biscuit this morning, hit some cartilage or a foreign object with my first bite. Threw out the entire breakfast.

Bells Rd/Commerce Rd off of 95. 4/23 21 stopped for Chicken nuggets. One ahead of me, 4 servers not waiting on anyone. 25 min to get served. Will no longer stop there !Place is dirty, one server used bathroom while my wife there, left without washing hands. Been McDonalds fan since the 60's.That place is a disgrace!

For the first time I ordered your new chicken sandwich. It was dry and not moist like your tv ad says. All it had on it was 2 pickles. My brother ordered his and asked for mayo, he got a pennies worth of mayo and was charged 35 cents for it. If you want a good chicken sandwich I suggest you go to almost all your competitors, burger king, kfc, wendys popeyes. All of them give the same chicken as mcdonalds but the make there sandwich come with condiments that yours needs. I understand that I can order a special sandwich with lettuce tomato and may but you charge more. All you need is mayo or some kind of sauce.

I orders and paid for a triple.cheese burger and got a double.
This was the Verulam beach durban.
I cannot drive back to the store now to get it. I want a voucher.

Kevin R. [protected].

I sent a student a code for food from Mcdonalds through the Lazada site. I have done this twice before. When she went there the person the Mcds said they have no association with Mcds and gave my friend no food. She has no money and is starving. Whats going to she got food with the code last week? I am very angry because i paid for the food but not given the food. I know they have an association with lazada because I ordered before twice, This is in Tacloban. Please why are they lie. She got there before 2 times. Order [protected]
Placed on 27 Mar 2021 14:16:49

MANAGE

McDonald's 1-pc. Chicken McDo with McSpaghetti Small Meal (SMS eVoucher)
Will be sent to your provided phone number [protected] by SMS within 24 hours

Qty: 1Delivered

My son bought McDonalds for dinner for us tonight my sons meal was fine and all I ordered was a chicken burger it was the most disgusting thing that I have had in a long time. Spoke the the manager on duty who offered me a free burger but was to busy to ask for any detail and passed me off to talk to another worker not good enough.
I do not think the manger took the time handle my complaint satisfactorily and as the pictures shows the burger looks old and the actual chicken burger was tough.

I am an uber eats driver I went to 1505 Manhattan Blvd. Harvey LA. On 3-28-21 around 1p.m. Told them in the drive thru picking up uber order. Got to the window they had me pull up by the door and told me someone would be out to give me the order. I was waiting for 2 chicken sandwiches, fries, and a soda. After 25 minutes I went inside the employee said not open for inside business in a rude manner. I asked where my uber order was she then informed me to go back and wait in my car. I sat for another 5 minutes still no food informed customer about the poor service hopefully she will never use McDonald's again. After waiting a total of 25 minutes and still no food I contacted my customer service and had order cancelled. This is happening in most of the McDonald's restaurants' on the West Bank of Louisiana. Please train the staff on proper customer etiquette and get some managers in-place that will take charge.

My Spicy Crispy Chicken is bloody and red in the middle! I would like a refund and some type of reassurance that this wont happen again if able. Thank you... I have never had an issue with this establishment before and i very much would like to come back. But with this condition im afraid to even think what i have eaten and wasn't finish. My daughter could have taken a bite of this and gotten serious ill. Please resolve this issue!

I ordered a 10 piece chicken nugget's n 2 cheeseburger's n medium fries. Chicken nugget's looked like they had been sitting under a heat lamp all day. They were only warm when we got them, French fries were just barely warm n the cheeseburgers were only warm n tasted nasty. Needless to say i spent 11 dollars for nothing. I won't ever eat there ever again. McDonalds Restaurant # 18236 40 west main st albion il 62806 phone number is [protected] Date was 3/27/2021 time was 7:01 p.m. order 53