Ordered a double filet o fish…got single. My kid ate it. I was going back to get cookies so told them about the mess up on the filet o fish. They asked the manager and he said they couldn’t do anything about it since the single had already been eaten. None of it was a big deal til she said they couldn’t do anything about it. I figured they hand me 3 chocolate chip cook and we call it even. They didn’t wanna give me the dollar worth of cookies for their $2 mistake. I said they could do a refund for the difference betas single and a double. The weird girl said they couldn’t. I said…fine…I’ll just take the fish patty that was left out. Was I being petty and annoying? Definitely! Still..what the hell has happened to customer service? Anyway.., The young manager comes to the window and in his stoned, super quiet voice said “I got you”. I asked what he meant. He said he was giving me a $5 filet of fish sandwich instead of the $1 cookies. I say ok and thank you. When I pull up to the pickup window I said I still want to buy 3 cookies. They said I would have to drive around and get back in line. I couldn’t get the cookies like that. Am I the only one who forgets things sometimes and adds on a drink or a cookie? They always do it at the McDonald’s on roan st. The one in west market st in Johnson city is the one I’m talking about. Anywho…an old fart manager said we can’t do that we have people waiting. The [censored]y teenager said “bye” in a sing songy voice and closed the window in my face. I just sat at the window with cars behind me. I motioned for her to come back to the window. She came to the window and LOCKED IT. Lmao! Game on. I just sat there til she finally came back to the window and opened it. Being the immature person that I am, I said BYE! loudly and in a sing songy voice. I swear I think I heard the idiot say “you can’t come back “ as I was driving away. Lmao
Omg…please!…not that! Don’t ban me from the rudest McDonald’s in Johnson city! Sniff sniff
Good story. Of course now I have to review them everywhere possible online. Do they care? No. Will it matter? No. Am I gonna do it anyway? Yes
😁
Desired outcome: Customer service